TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
noahm97 from
Mostly easy!
I think there were moments where there could have been more explanations, but it overall went well.
Date published: 2022-03-17
Rated 5 out of 5 by
null from
I will always use Turbo Tax
Even when I got confused with IRS terminology, Turbo Tax got me the answer I needed to complete a form
Date published: 2022-03-17
Rated 5 out of 5 by
Raffael33 from
TurboTax is great and makes life easy!
Easy and straightforward. Your team did a great job in preparing tax forms.
Date published: 2022-03-17
Rated 5 out of 5 by
lostsailor420 from
great job
very easy and user friendly i like this soft ware its easy to use
Date published: 2022-03-17
Rated 4 out of 5 by
slurp1 from
needs a little work
Worked fairly well. Just wish the problems in review were connected directly to the applicable sections of the return.
Date published: 2022-03-17
Rated 4 out of 5 by
Mr helpful 2 from
helpful
easy to read and guidance, but should not guide you to live chat
Date published: 2022-03-17
Rated 5 out of 5 by
Ws106 from
Awesome experience
They helped me out 3 or 4 different times and everyone should file there own taxes. It's EASY with turbo tax
Date published: 2022-03-17
Rated 4 out of 5 by
Chukster from
TTax
Past years seem to be easier to download brokerage info.
Date published: 2022-03-17
Rated 4 out of 5 by
Old Cape Codger from
The Usual Excellent Job, But Unstable Software
We have a lot of investment income, so TurboTax Premier is a lifesaver for us. The 1099-B/D/etc. download from our broker saves us hours of work, and it worked well as always. The only problem we had was that this year the program failed to save at one crucial point, and we had to go back again and re-enter some data.
Date published: 2022-03-17
Rated 3 out of 5 by
Margotrs from
Some frustrations
Two difficulties I encountered: 1) I did not see the tiny link (in blue) to enter my license number near the beginning. This meant I finished the entire return but then needed almost an hour of help from customer service to avoid paying a second time for the software. 2) It would be nice if the way to save as a PDF on the user's computer were made more obvious: for example, as a separate option, not a choice under the print preview menu. I printed 29 pages that I did not need or want to, before I understood the process.
All TurboTax® Offerings Reviews - Page 4175
Date published: 2022-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
noahm97 from
Mostly easy!
I think there were moments where there could have been more explanations, but it overall went well.
Date published: 2022-03-17
Rated 5 out of 5 by
null from
I will always use Turbo Tax
Even when I got confused with IRS terminology, Turbo Tax got me the answer I needed to complete a form
Date published: 2022-03-17
Rated 5 out of 5 by
Raffael33 from
TurboTax is great and makes life easy!
Easy and straightforward. Your team did a great job in preparing tax forms.
Date published: 2022-03-17
Rated 5 out of 5 by
lostsailor420 from
great job
very easy and user friendly i like this soft ware its easy to use
Date published: 2022-03-17
Rated 4 out of 5 by
slurp1 from
needs a little work
Worked fairly well. Just wish the problems in review were connected directly to the applicable sections of the return.
Date published: 2022-03-17
Rated 4 out of 5 by
Mr helpful 2 from
helpful
easy to read and guidance, but should not guide you to live chat
Date published: 2022-03-17
Rated 5 out of 5 by
Ws106 from
Awesome experience
They helped me out 3 or 4 different times and everyone should file there own taxes. It's EASY with turbo tax
Date published: 2022-03-17
Rated 4 out of 5 by
Chukster from
TTax
Past years seem to be easier to download brokerage info.
Date published: 2022-03-17
Rated 4 out of 5 by
Old Cape Codger from
The Usual Excellent Job, But Unstable Software
We have a lot of investment income, so TurboTax Premier is a lifesaver for us. The 1099-B/D/etc. download from our broker saves us hours of work, and it worked well as always. The only problem we had was that this year the program failed to save at one crucial point, and we had to go back again and re-enter some data.
Date published: 2022-03-17
Rated 3 out of 5 by
Margotrs from
Some frustrations
Two difficulties I encountered: 1) I did not see the tiny link (in blue) to enter my license number near the beginning. This meant I finished the entire return but then needed almost an hour of help from customer service to avoid paying a second time for the software. 2) It would be nice if the way to save as a PDF on the user's computer were made more obvious: for example, as a separate option, not a choice under the print preview menu. I printed 29 pages that I did not need or want to, before I understood the process.
All TurboTax® Offerings Reviews - Page 4175
Date published: 2022-03-17