TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from tt review went ok whlen i needee explanation of an item the links worked
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great! It was very straight forward and all the help was awesome!
Date published: 2023-04-06
Rated 3 out of 5 by from ITS getting expensive I got about 1000 dollar return and pay 200 fee for filing. Time for other free tax filing next year!
Date published: 2023-04-06
Rated 3 out of 5 by from Has advantages but somethings are harder than need Being guided step by step is good in that it helps to ensure I dont miss anything. This can also be a draw back as sometimes I want to go to a specific form or a specific area in my return and view or edit a number. I find it difficult to do this easily without going back thru the guided process and finding my way to any particualr item. For example, to go directly to a form where I entered interest,or vehicle registration, or retirement income I have to walk thru multiple interview steps and reanswer questions. I think having a list - or index of specific return areas would greatly ease in navigation.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is FREE Simple. Options to go back and review numerous times. Options to select for assistance.
Date published: 2023-04-06
Rated 5 out of 5 by from grat job awesome job the were very complete and thorough and easy
Date published: 2023-04-06
Rated 5 out of 5 by from Have used turbo tax for years Never had an issue with submission or creation of taxes
Date published: 2023-04-06
Rated 5 out of 5 by from Hey not bad Good and fast. And free for military. Get pretty much the same amount as paying a regular tax guy to do it, unless they're a tax wizard.
Date published: 2023-04-06
Rated 2 out of 5 by from Not Happy this year at all.... This year I had several issues with Turbo Tax that were not dealt with properly or even answered! I was suppose to get a 20% discount, which didn't happen, Turbo Tax made me change a line on my tax that I had typed exactly like it was on MY W-2, and I had to go to Premium because it said I sold stocks, which was done by an investment company, I didn't, even if they did for me, I didn't they did is the way I see it. But that is minor, the first two listed issues are the reason I won't use Turbo Tax next year. I figure why pay so much and do it with Turbo Tax when I can go to a Tax company and do it cheaper...No reason I know of.
Date published: 2023-04-06
Rated 1 out of 5 by from TOO EXPENSIVE HIDDEN FEES TURBO TAX USE TO BE FREE, ITS SO EXPENSIVE WITH ALOT OF HIDDEN FEES
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4174
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from tt review went ok whlen i needee explanation of an item the links worked
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great! It was very straight forward and all the help was awesome!
Date published: 2023-04-06
Rated 3 out of 5 by from ITS getting expensive I got about 1000 dollar return and pay 200 fee for filing. Time for other free tax filing next year!
Date published: 2023-04-06
Rated 3 out of 5 by from Has advantages but somethings are harder than need Being guided step by step is good in that it helps to ensure I dont miss anything. This can also be a draw back as sometimes I want to go to a specific form or a specific area in my return and view or edit a number. I find it difficult to do this easily without going back thru the guided process and finding my way to any particualr item. For example, to go directly to a form where I entered interest,or vehicle registration, or retirement income I have to walk thru multiple interview steps and reanswer questions. I think having a list - or index of specific return areas would greatly ease in navigation.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is FREE Simple. Options to go back and review numerous times. Options to select for assistance.
Date published: 2023-04-06
Rated 5 out of 5 by from grat job awesome job the were very complete and thorough and easy
Date published: 2023-04-06
Rated 5 out of 5 by from Have used turbo tax for years Never had an issue with submission or creation of taxes
Date published: 2023-04-06
Rated 5 out of 5 by from Hey not bad Good and fast. And free for military. Get pretty much the same amount as paying a regular tax guy to do it, unless they're a tax wizard.
Date published: 2023-04-06
Rated 2 out of 5 by from Not Happy this year at all.... This year I had several issues with Turbo Tax that were not dealt with properly or even answered! I was suppose to get a 20% discount, which didn't happen, Turbo Tax made me change a line on my tax that I had typed exactly like it was on MY W-2, and I had to go to Premium because it said I sold stocks, which was done by an investment company, I didn't, even if they did for me, I didn't they did is the way I see it. But that is minor, the first two listed issues are the reason I won't use Turbo Tax next year. I figure why pay so much and do it with Turbo Tax when I can go to a Tax company and do it cheaper...No reason I know of.
Date published: 2023-04-06
Rated 1 out of 5 by from TOO EXPENSIVE HIDDEN FEES TURBO TAX USE TO BE FREE, ITS SO EXPENSIVE WITH ALOT OF HIDDEN FEES
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4174