TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo tax is good! Filing my tax return was really easy and I was able to do it myself without paying someone. I did have an issue with the insurance document. It was saying that I had a 1095-A, but I only received a 1095-C. I did finally work it out but I think that needs more attention for people not to have issues. Overall it was fairly easy to use TurboTax and I will recommend.
Date published: 2023-04-06
Rated 2 out of 5 by from TurboTax is only getting worse and more expensive! Unfortunately, TurboTax makes the questions and order of questions confusing and makes it longer to complete filing taxes. A bigger issue is that to file anything other than W-2 forms it asks for an upgrade, meaning that TurboTax charges a lot for even filing simplest things that won't help in deductions or bring money back. Added fees are unnecessary and can be too high when combined. It seems like now there is an added charge to file state taxes via TurboTax, which was used to be free. Overall, I had to spend a lot of money to finish filing my taxes that I could have saved using another platform.
Date published: 2023-04-06
Rated 4 out of 5 by from TurboTax is fairly easy and convenient We have used TurboTax for several years now and as usual it is easy to follow and even more convenient. We appreciate the option as well to just download it from the internet without the need of a physical copy.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax quick and easy The website was very easy to maneuver. If I had any questions with the filing process, there were question mark questions with more information explaining the portion I was filling out.
Date published: 2023-04-06
Rated 2 out of 5 by from Works well but shouldnt have to exist The software works well compared to others of the type, but is very expensive for such a simple piece of software. If Inuit and other tax software companies didn't prop up their industry with lobbying against tax reform this dead-weight drain on American taxpayers wouldnt be necessary.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy I've been using Turbo Tax for about 10 years. It makes it easy to understand for people that are not savvy accountants.
Date published: 2023-04-06
Rated 4 out of 5 by from great app great app and very easy to use I recommend turbo tax to everyone
Date published: 2023-04-06
Rated 3 out of 5 by from TurboTax is so expensive now.. it’s so sad 😚 I’ve used turbo tax for years and never mind paying that $49 but $119 plus all those extra fees is kind of sad!!!
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is awesome Easy to follow instructions, checks status as you advance
Date published: 2023-04-06
Rated 5 out of 5 by from awesome service The service was easy and fast to understand and allowed me to file quick and easy.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4172
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is good! Filing my tax return was really easy and I was able to do it myself without paying someone. I did have an issue with the insurance document. It was saying that I had a 1095-A, but I only received a 1095-C. I did finally work it out but I think that needs more attention for people not to have issues. Overall it was fairly easy to use TurboTax and I will recommend.
Date published: 2023-04-06
Rated 2 out of 5 by from TurboTax is only getting worse and more expensive! Unfortunately, TurboTax makes the questions and order of questions confusing and makes it longer to complete filing taxes. A bigger issue is that to file anything other than W-2 forms it asks for an upgrade, meaning that TurboTax charges a lot for even filing simplest things that won't help in deductions or bring money back. Added fees are unnecessary and can be too high when combined. It seems like now there is an added charge to file state taxes via TurboTax, which was used to be free. Overall, I had to spend a lot of money to finish filing my taxes that I could have saved using another platform.
Date published: 2023-04-06
Rated 4 out of 5 by from TurboTax is fairly easy and convenient We have used TurboTax for several years now and as usual it is easy to follow and even more convenient. We appreciate the option as well to just download it from the internet without the need of a physical copy.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax quick and easy The website was very easy to maneuver. If I had any questions with the filing process, there were question mark questions with more information explaining the portion I was filling out.
Date published: 2023-04-06
Rated 2 out of 5 by from Works well but shouldnt have to exist The software works well compared to others of the type, but is very expensive for such a simple piece of software. If Inuit and other tax software companies didn't prop up their industry with lobbying against tax reform this dead-weight drain on American taxpayers wouldnt be necessary.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy I've been using Turbo Tax for about 10 years. It makes it easy to understand for people that are not savvy accountants.
Date published: 2023-04-06
Rated 4 out of 5 by from great app great app and very easy to use I recommend turbo tax to everyone
Date published: 2023-04-06
Rated 3 out of 5 by from TurboTax is so expensive now.. it’s so sad 😚 I’ve used turbo tax for years and never mind paying that $49 but $119 plus all those extra fees is kind of sad!!!
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is awesome Easy to follow instructions, checks status as you advance
Date published: 2023-04-06
Rated 5 out of 5 by from awesome service The service was easy and fast to understand and allowed me to file quick and easy.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4172