TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy and quick I have used turbo tax for years, love it wouldn't use anything else.
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome It was very easy to use. Didn't think I would be able to do this on my own. Love it.
Date published: 2022-03-17
Rated 5 out of 5 by from Great! Great experience this year. I had one small issue and the live chat representative fixed it in no time.
Date published: 2022-03-17
Rated 5 out of 5 by from First Time Being that I usually get my taxes done, this was the first time in my life that I have received such a low return. Being that my refund was low gave me the courage to attempt to do my taxes alone. I give it to the Lord and pray all went well.
Date published: 2022-03-17
Rated 2 out of 5 by from Single simple filers beware If you make a mistake - you have to start over and use the "free" service rather than Turbo Tax just recognizing that a simple form was completed and is therefore: FREE. $119.00 in fees to file what is obviously a simple form. Shame.
Date published: 2022-03-17
Rated 5 out of 5 by from easy. would like to see a credit elect key in normal programming path. ultimately able to find a way, but its a struggle.
Date published: 2022-03-17
Rated 4 out of 5 by from It was good It was very easy and nice I am glad I had help with taxes
Date published: 2022-03-17
Rated 5 out of 5 by from THank you Great communication, expertise, and timing. Thank yoU!
Date published: 2022-03-17
Rated 2 out of 5 by from Its not free The program is awesome and easy to follow. I thought it was free because it stated federal and state were free. After i put in all of my info and finished the process it said i owed $108. I was confused so i tried starting over and had the same results. I then set up my deposit options and do the final signing. I then see its now $147. Being frustrated and not wanting to start over, I accepted the fee but I wish they were more clearer in the beginning. I will never use this product again. Just beware of hidden fees
Date published: 2022-03-17
Rated 4 out of 5 by from Update Issue It all went well as in past years using this program, but when getting to the final phase where a last minute program update was done the program would not finish. I had to do the manual update before completing my taxes.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4170
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and quick I have used turbo tax for years, love it wouldn't use anything else.
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome It was very easy to use. Didn't think I would be able to do this on my own. Love it.
Date published: 2022-03-17
Rated 5 out of 5 by from Great! Great experience this year. I had one small issue and the live chat representative fixed it in no time.
Date published: 2022-03-17
Rated 5 out of 5 by from First Time Being that I usually get my taxes done, this was the first time in my life that I have received such a low return. Being that my refund was low gave me the courage to attempt to do my taxes alone. I give it to the Lord and pray all went well.
Date published: 2022-03-17
Rated 2 out of 5 by from Single simple filers beware If you make a mistake - you have to start over and use the "free" service rather than Turbo Tax just recognizing that a simple form was completed and is therefore: FREE. $119.00 in fees to file what is obviously a simple form. Shame.
Date published: 2022-03-17
Rated 5 out of 5 by from easy. would like to see a credit elect key in normal programming path. ultimately able to find a way, but its a struggle.
Date published: 2022-03-17
Rated 4 out of 5 by from It was good It was very easy and nice I am glad I had help with taxes
Date published: 2022-03-17
Rated 5 out of 5 by from THank you Great communication, expertise, and timing. Thank yoU!
Date published: 2022-03-17
Rated 2 out of 5 by from Its not free The program is awesome and easy to follow. I thought it was free because it stated federal and state were free. After i put in all of my info and finished the process it said i owed $108. I was confused so i tried starting over and had the same results. I then set up my deposit options and do the final signing. I then see its now $147. Being frustrated and not wanting to start over, I accepted the fee but I wish they were more clearer in the beginning. I will never use this product again. Just beware of hidden fees
Date published: 2022-03-17
Rated 4 out of 5 by from Update Issue It all went well as in past years using this program, but when getting to the final phase where a last minute program update was done the program would not finish. I had to do the manual update before completing my taxes.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4170