TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Extra charge for "processor" unwelcome Information and guidance re the processor fee was misleading. Final steps prior to e-filing lead the client into selecting the processor intervention with $40 fee. After filing, and upon reading the "fine print," I see that there was a choice, but when going through the steps that choice was not evident. In my view, the default should be the IRS direct-depositing funds into the client bank account; client should have to consciously choose a fee-based alternative.
Date published: 2023-04-06
Rated 5 out of 5 by from Seemed easy enough I will use this again next year. Was very intuitive.
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent Great that it ties into my business. Makes it so easy in filling taxes. Perfect.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is so good Very easy and very helpful. All I need to do is gathering all relevant documents and following TurboTax guidances/questions.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Support Terrific assistance and support. I could not have done this on my own. Thank you.
Date published: 2023-04-06
Rated 5 out of 5 by from Good experience TurboTax was quick and easy to do online through my phone I’m thankful for the convenience.
Date published: 2023-04-06
Rated 5 out of 5 by from Consistently the best filing format available! Easy, efficient, informative, thorough, uncomplicated, worry-free.
Date published: 2023-04-06
Rated 5 out of 5 by from Very convenient! Michael was very responsive and helpful. Our overall experience is really satisfactory and using TurboTax Live Full Service made it very convenient for us, especially during this time when we just had a newborn baby with us.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Great It waked me through everything I needed. Took less than an hour to do my federal and state taxes.
Date published: 2023-04-06
Rated 5 out of 5 by from Very Helpful Easy to use and operator friendly highly recommend using turbotax
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4169
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Extra charge for "processor" unwelcome Information and guidance re the processor fee was misleading. Final steps prior to e-filing lead the client into selecting the processor intervention with $40 fee. After filing, and upon reading the "fine print," I see that there was a choice, but when going through the steps that choice was not evident. In my view, the default should be the IRS direct-depositing funds into the client bank account; client should have to consciously choose a fee-based alternative.
Date published: 2023-04-06
Rated 5 out of 5 by from Seemed easy enough I will use this again next year. Was very intuitive.
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent Great that it ties into my business. Makes it so easy in filling taxes. Perfect.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is so good Very easy and very helpful. All I need to do is gathering all relevant documents and following TurboTax guidances/questions.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Support Terrific assistance and support. I could not have done this on my own. Thank you.
Date published: 2023-04-06
Rated 5 out of 5 by from Good experience TurboTax was quick and easy to do online through my phone I’m thankful for the convenience.
Date published: 2023-04-06
Rated 5 out of 5 by from Consistently the best filing format available! Easy, efficient, informative, thorough, uncomplicated, worry-free.
Date published: 2023-04-06
Rated 5 out of 5 by from Very convenient! Michael was very responsive and helpful. Our overall experience is really satisfactory and using TurboTax Live Full Service made it very convenient for us, especially during this time when we just had a newborn baby with us.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Great It waked me through everything I needed. Took less than an hour to do my federal and state taxes.
Date published: 2023-04-06
Rated 5 out of 5 by from Very Helpful Easy to use and operator friendly highly recommend using turbotax
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4169