TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Bill68124 from
Extra charge for "processor" unwelcome
Information and guidance re the processor fee was misleading. Final steps prior to e-filing lead the client into selecting the processor intervention with $40 fee. After filing, and upon reading the "fine print," I see that there was a choice, but when going through the steps that choice was not evident. In my view, the default should be the IRS direct-depositing funds into the client bank account; client should have to consciously choose a fee-based alternative.
Date published: 2023-04-06
Rated 5 out of 5 by
Jet Black Rock and Roll from
Seemed easy enough
I will use this again next year. Was very intuitive.
Date published: 2023-04-06
Rated 5 out of 5 by
MysteryLathe from
Excellent
Great that it ties into my business. Makes it so easy in filling taxes. Perfect.
Date published: 2023-04-06
Rated 5 out of 5 by
DavidC56 from
Turbo Tax is so good
Very easy and very helpful. All I need to do is gathering all relevant documents and following TurboTax guidances/questions.
Date published: 2023-04-06
Rated 5 out of 5 by
2345678 from
Turbo Tax Support
Terrific assistance and support. I could not have done this on my own. Thank you.
Date published: 2023-04-06
Rated 5 out of 5 by
MattA1989 from
Good experience
TurboTax was quick and easy to do online through my phone I’m thankful for the convenience.
Date published: 2023-04-06
Rated 5 out of 5 by
DRJ2835 from
Consistently the best filing format available!
Easy, efficient, informative, thorough, uncomplicated, worry-free.
Date published: 2023-04-06
Rated 5 out of 5 by
JessBong23 from
Very convenient!
Michael was very responsive and helpful. Our overall experience is really satisfactory and using TurboTax Live Full Service made it very convenient for us, especially during this time when we just had a newborn baby with us.
Date published: 2023-04-06
Rated 5 out of 5 by
Mary5P from
Turbo Tax is Great
It waked me through everything I needed. Took less than an hour to do my federal and state taxes.
Date published: 2023-04-06
Rated 5 out of 5 by
Erin1993Vittitow from
Very Helpful
Easy to use and operator friendly highly recommend using turbotax
All TurboTax® Offerings Reviews - Page 4169
Date published: 2023-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Bill68124 from
Extra charge for "processor" unwelcome
Information and guidance re the processor fee was misleading. Final steps prior to e-filing lead the client into selecting the processor intervention with $40 fee. After filing, and upon reading the "fine print," I see that there was a choice, but when going through the steps that choice was not evident. In my view, the default should be the IRS direct-depositing funds into the client bank account; client should have to consciously choose a fee-based alternative.
Date published: 2023-04-06
Rated 5 out of 5 by
Jet Black Rock and Roll from
Seemed easy enough
I will use this again next year. Was very intuitive.
Date published: 2023-04-06
Rated 5 out of 5 by
MysteryLathe from
Excellent
Great that it ties into my business. Makes it so easy in filling taxes. Perfect.
Date published: 2023-04-06
Rated 5 out of 5 by
DavidC56 from
Turbo Tax is so good
Very easy and very helpful. All I need to do is gathering all relevant documents and following TurboTax guidances/questions.
Date published: 2023-04-06
Rated 5 out of 5 by
2345678 from
Turbo Tax Support
Terrific assistance and support. I could not have done this on my own. Thank you.
Date published: 2023-04-06
Rated 5 out of 5 by
MattA1989 from
Good experience
TurboTax was quick and easy to do online through my phone I’m thankful for the convenience.
Date published: 2023-04-06
Rated 5 out of 5 by
DRJ2835 from
Consistently the best filing format available!
Easy, efficient, informative, thorough, uncomplicated, worry-free.
Date published: 2023-04-06
Rated 5 out of 5 by
JessBong23 from
Very convenient!
Michael was very responsive and helpful. Our overall experience is really satisfactory and using TurboTax Live Full Service made it very convenient for us, especially during this time when we just had a newborn baby with us.
Date published: 2023-04-06
Rated 5 out of 5 by
Mary5P from
Turbo Tax is Great
It waked me through everything I needed. Took less than an hour to do my federal and state taxes.
Date published: 2023-04-06
Rated 5 out of 5 by
Erin1993Vittitow from
Very Helpful
Easy to use and operator friendly highly recommend using turbotax
All TurboTax® Offerings Reviews - Page 4169
Date published: 2023-04-06