TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from TurboTax Deluxe I have used TT for the last 5 years and usually am satisfied with it. This year it would only let me select TTDeluxe and charged me +$$ at the end. When googling how to avoid this, I learned that I would need to start completely over without any of my details saved. Very frustrating customer experience and do not feel like TT is customer first.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax was Awesome! Great experience. Easy and initiative to complete and the support was fantastic, when I connected.
Date published: 2021-05-09
Rated 1 out of 5 by from charged $25 for state despite 1 FREE STATE charged $25 for state despite 1 FREE STATE NO WAY TO CONTACT TURBO TAX
Date published: 2021-05-09
Rated 5 out of 5 by from TURBO TAX IS EASY FILING THE RETURN WAS EASY STEP BY STEP PROCESS. NO HASSELS, WOULD RECOMMEND TO EVERYBODY.
Date published: 2021-05-09
Rated 5 out of 5 by from Great User Experience & Not Stressful! I was dreading doing my taxes for weeks but finally registered for TurbTax. The website was so intuitive for a new user and I felt it was a great value for the service I received.
Date published: 2021-05-09
Rated 5 out of 5 by from Better than any other system I've used I was able easily to enter information for my personal business, plus my husband's W-2 information.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax Very helpful and very useful. I would recommend it to my friends
Date published: 2021-05-09
Rated 1 out of 5 by from terrible have used turbo tax for years. i have never had so many problems with the program
Date published: 2021-05-09
Rated 2 out of 5 by from Turbo tax is good. a little hard to navigate. Using the calling an agent.
Date published: 2021-05-09
Rated 5 out of 5 by from Lisa Lisa, was great took my $27,988 federal taxes owed into a refund.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 4166
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Deluxe I have used TT for the last 5 years and usually am satisfied with it. This year it would only let me select TTDeluxe and charged me +$$ at the end. When googling how to avoid this, I learned that I would need to start completely over without any of my details saved. Very frustrating customer experience and do not feel like TT is customer first.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax was Awesome! Great experience. Easy and initiative to complete and the support was fantastic, when I connected.
Date published: 2021-05-09
Rated 1 out of 5 by from charged $25 for state despite 1 FREE STATE charged $25 for state despite 1 FREE STATE NO WAY TO CONTACT TURBO TAX
Date published: 2021-05-09
Rated 5 out of 5 by from TURBO TAX IS EASY FILING THE RETURN WAS EASY STEP BY STEP PROCESS. NO HASSELS, WOULD RECOMMEND TO EVERYBODY.
Date published: 2021-05-09
Rated 5 out of 5 by from Great User Experience & Not Stressful! I was dreading doing my taxes for weeks but finally registered for TurbTax. The website was so intuitive for a new user and I felt it was a great value for the service I received.
Date published: 2021-05-09
Rated 5 out of 5 by from Better than any other system I've used I was able easily to enter information for my personal business, plus my husband's W-2 information.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax Very helpful and very useful. I would recommend it to my friends
Date published: 2021-05-09
Rated 1 out of 5 by from terrible have used turbo tax for years. i have never had so many problems with the program
Date published: 2021-05-09
Rated 2 out of 5 by from Turbo tax is good. a little hard to navigate. Using the calling an agent.
Date published: 2021-05-09
Rated 5 out of 5 by from Lisa Lisa, was great took my $27,988 federal taxes owed into a refund.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 4166