TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from not happy Having to pay an additional 40 dollars just to have the fees taken out of our return instead of paying now is ridiculous. The prices have also gone up and next year i will not be filing through this site.
Date published: 2021-03-04
Rated 1 out of 5 by from Product has gone downhill for past 2 years. No telephone support. Impossible to amend a return. Very hard to print your return or see in online. Terrible product now
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo tax is awesome It was so easy to use turbo tax and I would recommend this o everyone
Date published: 2021-03-04
Rated 5 out of 5 by from great very good and easy to use. Would recommend it however hated that they tried to charge $40 to pay filing fees by withdraw from the refund.
Date published: 2021-03-04
Rated 4 out of 5 by from Easy Peasy I had lots of investment activity and accompanying tax forms in my first full of retirement. Turbo Tax downloaded them and popped them into the right places. Definitely eased my tax day anxiety.
Date published: 2021-03-04
Rated 2 out of 5 by from Very disappointed Very difficult to find information with the FAQ option in TT, Customer Service team could have been more understanding/congenial. Had to upgrade and pay for what would have been a free return because of a 4.92 dividend ("but there is a lot of additional work because of that form that needs to be done by TT" - was the reason) opted to pay with my return for the upgrade and it cost not $110.00 as quoted but instead cost $150.00. Next year will NOT be using TT... Tax Act would have done this file for FREE........
Date published: 2021-03-04
Rated 3 out of 5 by from Easy to use, thirsty for upgrade premiums Me: Files for my sad little refund TurboTax, literally every other page: "Do you want to upgrade to protect yourself, your children, and all of your possessions from impending doom?"
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome! Used to do my taxes manually. Turbo tax sort of reads through each tax form instruction for me, greatly simplifying the tax submission process. Thank you, Turbo Tax
Date published: 2021-03-04
Rated 5 out of 5 by from Outstanding guide to cloudy subject Good step by step guide that hits points I would have missed. Excellent check of all the boxes needed to be filled
Date published: 2021-03-04
Rated 5 out of 5 by from turbo is great great except trying to delete forms that are not needed needs some work, its not intuitive.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 4161
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from not happy Having to pay an additional 40 dollars just to have the fees taken out of our return instead of paying now is ridiculous. The prices have also gone up and next year i will not be filing through this site.
Date published: 2021-03-04
Rated 1 out of 5 by from Product has gone downhill for past 2 years. No telephone support. Impossible to amend a return. Very hard to print your return or see in online. Terrible product now
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo tax is awesome It was so easy to use turbo tax and I would recommend this o everyone
Date published: 2021-03-04
Rated 5 out of 5 by from great very good and easy to use. Would recommend it however hated that they tried to charge $40 to pay filing fees by withdraw from the refund.
Date published: 2021-03-04
Rated 4 out of 5 by from Easy Peasy I had lots of investment activity and accompanying tax forms in my first full of retirement. Turbo Tax downloaded them and popped them into the right places. Definitely eased my tax day anxiety.
Date published: 2021-03-04
Rated 2 out of 5 by from Very disappointed Very difficult to find information with the FAQ option in TT, Customer Service team could have been more understanding/congenial. Had to upgrade and pay for what would have been a free return because of a 4.92 dividend ("but there is a lot of additional work because of that form that needs to be done by TT" - was the reason) opted to pay with my return for the upgrade and it cost not $110.00 as quoted but instead cost $150.00. Next year will NOT be using TT... Tax Act would have done this file for FREE........
Date published: 2021-03-04
Rated 3 out of 5 by from Easy to use, thirsty for upgrade premiums Me: Files for my sad little refund TurboTax, literally every other page: "Do you want to upgrade to protect yourself, your children, and all of your possessions from impending doom?"
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome! Used to do my taxes manually. Turbo tax sort of reads through each tax form instruction for me, greatly simplifying the tax submission process. Thank you, Turbo Tax
Date published: 2021-03-04
Rated 5 out of 5 by from Outstanding guide to cloudy subject Good step by step guide that hits points I would have missed. Excellent check of all the boxes needed to be filled
Date published: 2021-03-04
Rated 5 out of 5 by from turbo is great great except trying to delete forms that are not needed needs some work, its not intuitive.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 4161