TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Good. I really wasn't impressed with the fact that I had to keep upgrading to do my taxes. Overall a good experience.
Date published: 2023-04-06
Rated 5 out of 5 by from Very good Program This year, I did my taxes late. TurboTax helped me do my taxes and got me to the right place to file.
Date published: 2023-04-06
Rated 4 out of 5 by from The tax experts did take the time to help The tax experts did take the time to help and figure out the solutions. The automated responses were not helpful
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to file Waited until the last minute because I had some added information but Turbo Tax made it easy peazy lemon squeezy.
Date published: 2023-04-06
Rated 5 out of 5 by from The Service is Top Notch Highly Recommend Loaded with features that are easy to understand the guidance is awesome
Date published: 2023-04-06
Rated 5 out of 5 by from amended return for 1099-r Filed an amended return. system scanned my 1099-R form but showed up taxable, did not catch until submitted. Called help line and expert solved my problem very quickly.
Date published: 2023-04-06
Rated 3 out of 5 by from Very Disappointed Turbo Tax 2022 allowed me to file a return without filling in a 1095-a form - it did not catch that it was not entered so my taxes got rejected. I then had to enter in the 1095 info and the return was accepted. Why was this not caught by the return review? Very disappointed I believe this should have been caught long before I was allowed to submit my tax return! Could someone please explain how this was not caught by the software?
Date published: 2023-04-06
Rated 5 out of 5 by from awesome My experience was great! It was quick and easy. I will definitely use again.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is so easy and convenient I have used TurboTax for several years and highly recommend it
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent Results TO BAD the fees keep going up. I like the service and do not know where the SO-CALL FREE FILING ADVERTISEMENT GOT TO.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4161
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good. I really wasn't impressed with the fact that I had to keep upgrading to do my taxes. Overall a good experience.
Date published: 2023-04-06
Rated 5 out of 5 by from Very good Program This year, I did my taxes late. TurboTax helped me do my taxes and got me to the right place to file.
Date published: 2023-04-06
Rated 4 out of 5 by from The tax experts did take the time to help The tax experts did take the time to help and figure out the solutions. The automated responses were not helpful
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to file Waited until the last minute because I had some added information but Turbo Tax made it easy peazy lemon squeezy.
Date published: 2023-04-06
Rated 5 out of 5 by from The Service is Top Notch Highly Recommend Loaded with features that are easy to understand the guidance is awesome
Date published: 2023-04-06
Rated 5 out of 5 by from amended return for 1099-r Filed an amended return. system scanned my 1099-R form but showed up taxable, did not catch until submitted. Called help line and expert solved my problem very quickly.
Date published: 2023-04-06
Rated 3 out of 5 by from Very Disappointed Turbo Tax 2022 allowed me to file a return without filling in a 1095-a form - it did not catch that it was not entered so my taxes got rejected. I then had to enter in the 1095 info and the return was accepted. Why was this not caught by the return review? Very disappointed I believe this should have been caught long before I was allowed to submit my tax return! Could someone please explain how this was not caught by the software?
Date published: 2023-04-06
Rated 5 out of 5 by from awesome My experience was great! It was quick and easy. I will definitely use again.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is so easy and convenient I have used TurboTax for several years and highly recommend it
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent Results TO BAD the fees keep going up. I like the service and do not know where the SO-CALL FREE FILING ADVERTISEMENT GOT TO.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4161