TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from like Turbo Tax easy to use i been using turbo tax for many years. i like its easy and fast with out going to accountant and paying more. my taxes usually easy
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax was easy and convenient Super quick and David was a pleasure to work with very helpfu and professional
Date published: 2022-03-20
Rated 5 out of 5 by from Smooth & Painless I've been using Turbo Tax Premier for over 20 years, takes all the stress and provides you with overall situational awareness--keeping you in control.
Date published: 2022-03-20
Rated 5 out of 5 by from It was great service Everyone was nice and hopefully and helped me through the process
Date published: 2022-03-20
Rated 2 out of 5 by from Disappointing performance. After going through two full reviews with no errors and reaching the point of e-filing my federal and state returns, TurboTax balked at transmission, telling me there were errors that prevented e-filing and asserting that I would need to file by mail even though Virginia law requires e-filing unless a waiver is secured. I coaxed the program to identify the errors, the first of which was a required explanation for "other deductions" on Form 1116. Obviously, this error should have been flagged before I reached the ready to transmit stage. The program then showed that for Virginia filing purposes, I needed to enter my signature, filing date and telephone number. The program should have pulled my telephone number from my personal data and the program should have automatically entered the filing date as it did for the federal return. Finally, the program provided no mechanism for attachment of a Virginia signature form as in the case of the Federal Form 8453-FE. Ultimately, after my entry of all this additional information apart from the Virginia signature, the program allowed me to e-file both Federal and Virginia returns.
Date published: 2022-03-20
Rated 5 out of 5 by from Thanks for all the help-from a household employer I am a household employee and registering with the state and federal governments was complex and difficult to understand. Turbo tax, on the other hand, made filing for all wages and taxes very simple Thanks a million!
Date published: 2022-03-20
Rated 3 out of 5 by from too inflexible nothing to pass along that I am willing to write now
Date published: 2022-03-20
Rated 5 out of 5 by from Great Product Everything was great except had to pay extra to add 1 cryto currency which I think is crazy.
Date published: 2022-03-20
Rated 1 out of 5 by from spousal AGI rejection is not my error! I'm not sure if the problem is Turbotax or the IRS but the Spousal AGI was correct. I am attempting the Zero hack. (My children are adults?)
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is Easy and Helpful TurboTax leads you step-by-step through tax preparation. It tells you what to expect, adds encouragement along the way, and offers explanations that are very helpful.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4159
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from like Turbo Tax easy to use i been using turbo tax for many years. i like its easy and fast with out going to accountant and paying more. my taxes usually easy
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax was easy and convenient Super quick and David was a pleasure to work with very helpfu and professional
Date published: 2022-03-20
Rated 5 out of 5 by from Smooth & Painless I've been using Turbo Tax Premier for over 20 years, takes all the stress and provides you with overall situational awareness--keeping you in control.
Date published: 2022-03-20
Rated 5 out of 5 by from It was great service Everyone was nice and hopefully and helped me through the process
Date published: 2022-03-20
Rated 2 out of 5 by from Disappointing performance. After going through two full reviews with no errors and reaching the point of e-filing my federal and state returns, TurboTax balked at transmission, telling me there were errors that prevented e-filing and asserting that I would need to file by mail even though Virginia law requires e-filing unless a waiver is secured. I coaxed the program to identify the errors, the first of which was a required explanation for "other deductions" on Form 1116. Obviously, this error should have been flagged before I reached the ready to transmit stage. The program then showed that for Virginia filing purposes, I needed to enter my signature, filing date and telephone number. The program should have pulled my telephone number from my personal data and the program should have automatically entered the filing date as it did for the federal return. Finally, the program provided no mechanism for attachment of a Virginia signature form as in the case of the Federal Form 8453-FE. Ultimately, after my entry of all this additional information apart from the Virginia signature, the program allowed me to e-file both Federal and Virginia returns.
Date published: 2022-03-20
Rated 5 out of 5 by from Thanks for all the help-from a household employer I am a household employee and registering with the state and federal governments was complex and difficult to understand. Turbo tax, on the other hand, made filing for all wages and taxes very simple Thanks a million!
Date published: 2022-03-20
Rated 3 out of 5 by from too inflexible nothing to pass along that I am willing to write now
Date published: 2022-03-20
Rated 5 out of 5 by from Great Product Everything was great except had to pay extra to add 1 cryto currency which I think is crazy.
Date published: 2022-03-20
Rated 1 out of 5 by from spousal AGI rejection is not my error! I'm not sure if the problem is Turbotax or the IRS but the Spousal AGI was correct. I am attempting the Zero hack. (My children are adults?)
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is Easy and Helpful TurboTax leads you step-by-step through tax preparation. It tells you what to expect, adds encouragement along the way, and offers explanations that are very helpful.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4159