TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
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Rated 3 out of 5 by
Adam Jackson from
Why do you keep changing the product
I have been using Turbo Tax for many years. It started out as a great easy to use product. You continue to add annoying adds throughout the experience. They appear to be done in a way to trick you into signing up for something you don't want. I am seriously considering swithing tax software due to this continuing annoyance.
Date published: 2023-04-06
Rated 4 out of 5 by
Mojontonino from
The format keeps changing and it gets a confusing.
I've used it for seven years and it allows you time to do it at your convenience.
Date published: 2023-04-06
Rated 5 out of 5 by
Robbin321 from
Great program
This year I a little difficulty because it dealt with the death of my mother-in-law. I had to fill out a 1310 and a 1041. My wife, Jana is the trustee. On form 1310 box 2a and 2b as checked yes, I had to mail return, but when I ran the error check it said I had to answer no to those questions. The tax expert said I should answer yes to those questions but the program did not let me print for mailing, so I changed the answers to no and completed return. I was also able to e-file.
Date published: 2023-04-06
Rated 5 out of 5 by
RonWC from
Easy to use and gets the job done.
I choose the step-by-step walk through for all the income and deduction sections. It makes the process relatively easy and straight forward. At the end TurboTax reviews everything and alerts you to possible errors you can then correct. Also, indicates your probability for an audit from low to high risk.
Date published: 2023-04-06
Rated 5 out of 5 by
Pete2155555567272 from
Turbo tax is amazing
Great fast and easy made everything really easy love this app
Date published: 2023-04-06
Rated 5 out of 5 by
Blitzkid from
Easy Peasy
Turbo tax was very easy to use. Enjoyed ease of use and follow thru on information.
Date published: 2023-04-06
Rated 3 out of 5 by
NY Income Adjustments from
Program is Too Repetitive
Every time I left the program and came back, I had to go through a series of questions that had already been answered. I found this to be time consuming and annoying. I would much prefer to pick up where I left off. An ambiguity in the NY Income Adjustments led to several hours of reviewing to find the source of an error, finally resolved with the help of one of your enrolled agents.
Date published: 2023-04-06
Rated 5 out of 5 by
MJ_Su from
Help with 1095-A 1095-B Celeste
Incredibly helpful, answered all my questions around the program, very knowledgeable and nice in a very professional way.
Date published: 2023-04-06
Rated 5 out of 5 by
jwr619 from
TurboTax makes it easy to file
As usual, using the step by step method has made the whole process go smoothly
Date published: 2023-04-06
Rated 5 out of 5 by
Moekah from
Turbotax awesome and easy
I love turbo tax, it simple and easy to use. I was able to complete my filing within an hour from when I started and never had any questions or pause as they make everything simple and easy.
All TurboTax® Offerings Reviews - Page 4154
Date published: 2023-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Adam Jackson from
Why do you keep changing the product
I have been using Turbo Tax for many years. It started out as a great easy to use product. You continue to add annoying adds throughout the experience. They appear to be done in a way to trick you into signing up for something you don't want. I am seriously considering swithing tax software due to this continuing annoyance.
Date published: 2023-04-06
Rated 4 out of 5 by
Mojontonino from
The format keeps changing and it gets a confusing.
I've used it for seven years and it allows you time to do it at your convenience.
Date published: 2023-04-06
Rated 5 out of 5 by
Robbin321 from
Great program
This year I a little difficulty because it dealt with the death of my mother-in-law. I had to fill out a 1310 and a 1041. My wife, Jana is the trustee. On form 1310 box 2a and 2b as checked yes, I had to mail return, but when I ran the error check it said I had to answer no to those questions. The tax expert said I should answer yes to those questions but the program did not let me print for mailing, so I changed the answers to no and completed return. I was also able to e-file.
Date published: 2023-04-06
Rated 5 out of 5 by
RonWC from
Easy to use and gets the job done.
I choose the step-by-step walk through for all the income and deduction sections. It makes the process relatively easy and straight forward. At the end TurboTax reviews everything and alerts you to possible errors you can then correct. Also, indicates your probability for an audit from low to high risk.
Date published: 2023-04-06
Rated 5 out of 5 by
Pete2155555567272 from
Turbo tax is amazing
Great fast and easy made everything really easy love this app
Date published: 2023-04-06
Rated 5 out of 5 by
Blitzkid from
Easy Peasy
Turbo tax was very easy to use. Enjoyed ease of use and follow thru on information.
Date published: 2023-04-06
Rated 3 out of 5 by
NY Income Adjustments from
Program is Too Repetitive
Every time I left the program and came back, I had to go through a series of questions that had already been answered. I found this to be time consuming and annoying. I would much prefer to pick up where I left off. An ambiguity in the NY Income Adjustments led to several hours of reviewing to find the source of an error, finally resolved with the help of one of your enrolled agents.
Date published: 2023-04-06
Rated 5 out of 5 by
MJ_Su from
Help with 1095-A 1095-B Celeste
Incredibly helpful, answered all my questions around the program, very knowledgeable and nice in a very professional way.
Date published: 2023-04-06
Rated 5 out of 5 by
jwr619 from
TurboTax makes it easy to file
As usual, using the step by step method has made the whole process go smoothly
Date published: 2023-04-06
Rated 5 out of 5 by
Moekah from
Turbotax awesome and easy
I love turbo tax, it simple and easy to use. I was able to complete my filing within an hour from when I started and never had any questions or pause as they make everything simple and easy.
All TurboTax® Offerings Reviews - Page 4154
Date published: 2023-04-06