TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very Easy to use Took me about 20 minutes to file my returns. Very quick and easy.
Date published: 2021-04-08
Rated 5 out of 5 by from LOVE TURBO TAX VERY USER FRIENDLY! IT WAS EAST TO MANUEVER IT!!!!
Date published: 2021-04-08
Rated 5 out of 5 by from excellent Turbo tax is easy to use and does a through check of all the returns before any filing is done. Even if you mess it up they will find it and send you back to do it right.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great. One caveat: it can be tricky if you are using Quickbooks online. It is necessary to upload those online files to the Quickbooks desktop version before proceeding which can be a bit trick. Overall satisfied with the process.
Date published: 2021-04-08
Rated 3 out of 5 by from Turbo Tax Premiere I wish that the selling of a second home was user friendly. You would think Turbo Tax would ask questions about this
Date published: 2021-04-08
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for over fifteen years, so easy
Date published: 2021-04-08
Rated 3 out of 5 by from First time I've had problems I have used Turbo Tax for a LOT of years now and never have any problems...until this year. I received my CD, loaded it into my computer and tried to run the program. It tried going to the activation screen, but kept hanging up. Finally I reached support who advised me to change my display settings to 800x600...sure enough it worked so I could input the License Code. Afterward, I was able to put my settings back to normal and continue using the program. Another issue...I rarely ever complete my taxes in one sitting. Every time I tried to log back into the program by clicking the Turbo Tax icon, it would try to take me to the "activation" screen....forcing me to lower my screen settings, enter the code, then increase my screen settings in order to use the program. Yes....these are rather minor issues....but I have never had this sort of problem in the past. Normally, I would give this program 5 stars....this year, I think they pulled it out of the oven before it was fully baked.
Date published: 2021-04-08
Rated 5 out of 5 by from Simple to use Very easy to use with great explanations and navigation
Date published: 2021-04-08
Rated 5 out of 5 by from Great This was my first time doing my own taxes and Turbo Tax made it simple!
Date published: 2021-04-08
Rated 4 out of 5 by from confuseisg fix the roll over ira forms. I had to pay to get person with knoleage on how to complete form.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 4154
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy to use Took me about 20 minutes to file my returns. Very quick and easy.
Date published: 2021-04-08
Rated 5 out of 5 by from LOVE TURBO TAX VERY USER FRIENDLY! IT WAS EAST TO MANUEVER IT!!!!
Date published: 2021-04-08
Rated 5 out of 5 by from excellent Turbo tax is easy to use and does a through check of all the returns before any filing is done. Even if you mess it up they will find it and send you back to do it right.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great. One caveat: it can be tricky if you are using Quickbooks online. It is necessary to upload those online files to the Quickbooks desktop version before proceeding which can be a bit trick. Overall satisfied with the process.
Date published: 2021-04-08
Rated 3 out of 5 by from Turbo Tax Premiere I wish that the selling of a second home was user friendly. You would think Turbo Tax would ask questions about this
Date published: 2021-04-08
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for over fifteen years, so easy
Date published: 2021-04-08
Rated 3 out of 5 by from First time I've had problems I have used Turbo Tax for a LOT of years now and never have any problems...until this year. I received my CD, loaded it into my computer and tried to run the program. It tried going to the activation screen, but kept hanging up. Finally I reached support who advised me to change my display settings to 800x600...sure enough it worked so I could input the License Code. Afterward, I was able to put my settings back to normal and continue using the program. Another issue...I rarely ever complete my taxes in one sitting. Every time I tried to log back into the program by clicking the Turbo Tax icon, it would try to take me to the "activation" screen....forcing me to lower my screen settings, enter the code, then increase my screen settings in order to use the program. Yes....these are rather minor issues....but I have never had this sort of problem in the past. Normally, I would give this program 5 stars....this year, I think they pulled it out of the oven before it was fully baked.
Date published: 2021-04-08
Rated 5 out of 5 by from Simple to use Very easy to use with great explanations and navigation
Date published: 2021-04-08
Rated 5 out of 5 by from Great This was my first time doing my own taxes and Turbo Tax made it simple!
Date published: 2021-04-08
Rated 4 out of 5 by from confuseisg fix the roll over ira forms. I had to pay to get person with knoleage on how to complete form.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 4154