TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Why do you keep changing the product I have been using Turbo Tax for many years. It started out as a great easy to use product. You continue to add annoying adds throughout the experience. They appear to be done in a way to trick you into signing up for something you don't want. I am seriously considering swithing tax software due to this continuing annoyance.
Date published: 2023-04-06
Rated 4 out of 5 by from The format keeps changing and it gets a confusing. I've used it for seven years and it allows you time to do it at your convenience.
Date published: 2023-04-06
Rated 5 out of 5 by from Great program This year I a little difficulty because it dealt with the death of my mother-in-law. I had to fill out a 1310 and a 1041. My wife, Jana is the trustee. On form 1310 box 2a and 2b as checked yes, I had to mail return, but when I ran the error check it said I had to answer no to those questions. The tax expert said I should answer yes to those questions but the program did not let me print for mailing, so I changed the answers to no and completed return. I was also able to e-file.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use and gets the job done. I choose the step-by-step walk through for all the income and deduction sections. It makes the process relatively easy and straight forward. At the end TurboTax reviews everything and alerts you to possible errors you can then correct. Also, indicates your probability for an audit from low to high risk.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is amazing Great fast and easy made everything really easy love this app
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Peasy Turbo tax was very easy to use. Enjoyed ease of use and follow thru on information.
Date published: 2023-04-06
Rated 3 out of 5 by from Program is Too Repetitive Every time I left the program and came back, I had to go through a series of questions that had already been answered. I found this to be time consuming and annoying. I would much prefer to pick up where I left off. An ambiguity in the NY Income Adjustments led to several hours of reviewing to find the source of an error, finally resolved with the help of one of your enrolled agents.
Date published: 2023-04-06
Rated 5 out of 5 by from Help with 1095-A 1095-B Celeste Incredibly helpful, answered all my questions around the program, very knowledgeable and nice in a very professional way.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax makes it easy to file As usual, using the step by step method has made the whole process go smoothly
Date published: 2023-04-06
Rated 5 out of 5 by from Turbotax awesome and easy I love turbo tax, it simple and easy to use. I was able to complete my filing within an hour from when I started and never had any questions or pause as they make everything simple and easy.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4154
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Why do you keep changing the product I have been using Turbo Tax for many years. It started out as a great easy to use product. You continue to add annoying adds throughout the experience. They appear to be done in a way to trick you into signing up for something you don't want. I am seriously considering swithing tax software due to this continuing annoyance.
Date published: 2023-04-06
Rated 4 out of 5 by from The format keeps changing and it gets a confusing. I've used it for seven years and it allows you time to do it at your convenience.
Date published: 2023-04-06
Rated 5 out of 5 by from Great program This year I a little difficulty because it dealt with the death of my mother-in-law. I had to fill out a 1310 and a 1041. My wife, Jana is the trustee. On form 1310 box 2a and 2b as checked yes, I had to mail return, but when I ran the error check it said I had to answer no to those questions. The tax expert said I should answer yes to those questions but the program did not let me print for mailing, so I changed the answers to no and completed return. I was also able to e-file.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use and gets the job done. I choose the step-by-step walk through for all the income and deduction sections. It makes the process relatively easy and straight forward. At the end TurboTax reviews everything and alerts you to possible errors you can then correct. Also, indicates your probability for an audit from low to high risk.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is amazing Great fast and easy made everything really easy love this app
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Peasy Turbo tax was very easy to use. Enjoyed ease of use and follow thru on information.
Date published: 2023-04-06
Rated 3 out of 5 by from Program is Too Repetitive Every time I left the program and came back, I had to go through a series of questions that had already been answered. I found this to be time consuming and annoying. I would much prefer to pick up where I left off. An ambiguity in the NY Income Adjustments led to several hours of reviewing to find the source of an error, finally resolved with the help of one of your enrolled agents.
Date published: 2023-04-06
Rated 5 out of 5 by from Help with 1095-A 1095-B Celeste Incredibly helpful, answered all my questions around the program, very knowledgeable and nice in a very professional way.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax makes it easy to file As usual, using the step by step method has made the whole process go smoothly
Date published: 2023-04-06
Rated 5 out of 5 by from Turbotax awesome and easy I love turbo tax, it simple and easy to use. I was able to complete my filing within an hour from when I started and never had any questions or pause as they make everything simple and easy.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4154