TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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Rated 2 out of 5 by
hornetsc360 from
Unending Problems with Updates
Every time there is an updated and I select it, I get a failure to update message. I made more than 5 calls to TT and spent over 7 hours on the phone with TT representatives. The the fix is always uninstall and reinstall TT. The last time I went from version # .0491 to .0521. This is the first year I have had this problem and I am using the same equipment and software I have used for the last 5 yrs so I think the problem is with TT and I am disappointed it hasn't been fixed yet. Every year I run into some kind of problem with TT but never one that keeps reoccurring like the one this year! I may try a different provider next year, I have been using TT for over 15 years.
Date published: 2022-03-16
Rated 4 out of 5 by
HAMBONE99 from
Turbo tax is expensive
It is a great product but filing fees and state tax returns fees are even higher
Date published: 2022-03-16
Rated 4 out of 5 by
Vicster60 from
Less user friendly than past years
I've used Turbo Tax for years. I found this years version more cumbersome than years past. And this year it kept insisting I needed to put child tax credit info in during the review process, though nothing was marked about that!
Date published: 2022-03-16
Rated 5 out of 5 by
Graduatedkid from
Very easy and flowed page by page
Easy to fill and upload necessary information. Made a difficult process less painful.
Date published: 2022-03-16
Rated 5 out of 5 by
77dan77 from
Each year I am more Satisfied with Turbotax
This year was the easiest yet even though I have a home rental
Date published: 2022-03-16
Rated 5 out of 5 by
cano13 from
Turbo tax its the best
Its fast and easy I will defiantly recommended to my relatives and friends
Date published: 2022-03-16
Rated 3 out of 5 by
dd609 from
GOOD
GOOD EASY QUICK NO COMPLAINTS PEOPLE SHOULD TRY IT
Date published: 2022-03-16
Rated 5 out of 5 by
Two mountain rednecks from
Thrilled with the outcome!
Turbo Tax is AWESOME! We worked with an amazing expert who was efficient, and truly an expert with taxes. Thank you!!!
Date published: 2022-03-16
Rated 4 out of 5 by
A good customer from
Very easy to use but see room for improvement
This works very well but there are two features I would like to see: 1. Allow data to be imported from Quick Books Online (You guys are the same company). 2. Use TurboTax Business Online.
Date published: 2022-03-16
Rated 5 out of 5 by
catkat98 from
Easiest tax return to date
After H&R Block wouldn't file my tax return because of their software issues, I logged onto TurboTax. Their website is much easier to understand and easier to use!
All TurboTax® Offerings Reviews - Page 4153
Date published: 2022-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
hornetsc360 from
Unending Problems with Updates
Every time there is an updated and I select it, I get a failure to update message. I made more than 5 calls to TT and spent over 7 hours on the phone with TT representatives. The the fix is always uninstall and reinstall TT. The last time I went from version # .0491 to .0521. This is the first year I have had this problem and I am using the same equipment and software I have used for the last 5 yrs so I think the problem is with TT and I am disappointed it hasn't been fixed yet. Every year I run into some kind of problem with TT but never one that keeps reoccurring like the one this year! I may try a different provider next year, I have been using TT for over 15 years.
Date published: 2022-03-16
Rated 4 out of 5 by
HAMBONE99 from
Turbo tax is expensive
It is a great product but filing fees and state tax returns fees are even higher
Date published: 2022-03-16
Rated 4 out of 5 by
Vicster60 from
Less user friendly than past years
I've used Turbo Tax for years. I found this years version more cumbersome than years past. And this year it kept insisting I needed to put child tax credit info in during the review process, though nothing was marked about that!
Date published: 2022-03-16
Rated 5 out of 5 by
Graduatedkid from
Very easy and flowed page by page
Easy to fill and upload necessary information. Made a difficult process less painful.
Date published: 2022-03-16
Rated 5 out of 5 by
77dan77 from
Each year I am more Satisfied with Turbotax
This year was the easiest yet even though I have a home rental
Date published: 2022-03-16
Rated 5 out of 5 by
cano13 from
Turbo tax its the best
Its fast and easy I will defiantly recommended to my relatives and friends
Date published: 2022-03-16
Rated 3 out of 5 by
dd609 from
GOOD
GOOD EASY QUICK NO COMPLAINTS PEOPLE SHOULD TRY IT
Date published: 2022-03-16
Rated 5 out of 5 by
Two mountain rednecks from
Thrilled with the outcome!
Turbo Tax is AWESOME! We worked with an amazing expert who was efficient, and truly an expert with taxes. Thank you!!!
Date published: 2022-03-16
Rated 4 out of 5 by
A good customer from
Very easy to use but see room for improvement
This works very well but there are two features I would like to see: 1. Allow data to be imported from Quick Books Online (You guys are the same company). 2. Use TurboTax Business Online.
Date published: 2022-03-16
Rated 5 out of 5 by
catkat98 from
Easiest tax return to date
After H&R Block wouldn't file my tax return because of their software issues, I logged onto TurboTax. Their website is much easier to understand and easier to use!
All TurboTax® Offerings Reviews - Page 4153
Date published: 2022-03-16