TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from QUICK AND EASY TO USE I HAVE USED THE FREE VERISON FOR 3 YEARS. EASY TO USE HAD SOMEONE PREPARE IN THE PAST SO WAS HESITANT BUT I GOT IT DONE IN NO TIME
Date published: 2022-03-20
Rated 2 out of 5 by from Turbotax still has issues Buying the business edition, I still had to search how to add Door Dash mileage deduction. You would think the program would walk you through it but not this year.
Date published: 2022-03-20
Rated 5 out of 5 by from Long time TurboTax user. Have always used TurboTax I just absolutely love how easy they make everything plus the peace of mind I get using there max benefits package.
Date published: 2022-03-20
Rated 5 out of 5 by from It was easier than I thought It was all very easy and my accountant helped me through previous years errors! Awesome.
Date published: 2022-03-20
Rated 2 out of 5 by from why are you charging money this year for returns? Not Happy with the additional chargs to file after paying $50 for the disc
Date published: 2022-03-20
Rated 3 out of 5 by from TurboTax 2021 Review - Error: 7001 I have been using TurboTax for many years! I remember using the short videos clips that would help with different issues. BUT for the first time I encountered an on-going problem. After loading TurboTax and using it for a few hours, I would save the file and close it for the day. The next time I restarted it, I got the Error 70001 and it would NOT restart. I followed all the recommendations to try and resolve the issue but nothing worked. The 'wrok-around' solution was to restart the PC and than restart TurboTax. This 'work-around' was used every time I restarted TurboTax. Extremely annoying! I managed to file my returns but this problem should be addressed. Once again, I followed all the TurboTax solution-recommendation listed under 'Help' . . nothing worked. Not a happy user this year, however TurboTax DID get the job none!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is Great! The online service is fast and easy to use. Great product
Date published: 2022-03-20
Rated 5 out of 5 by from Awesome help a lot for tax. easy. professional. quick to learn.
Date published: 2022-03-20
Rated 4 out of 5 by from Easy to use It's pretty easy but it takes a little while to get everything done.
Date published: 2022-03-20
Rated 3 out of 5 by from Hopefully a one time thing As has been the case for the past several years, filing my taxes was a snap. Preparing them was not that good. When I tried to pull up my information from last year it was not there since I was a first-time user. I called the help line and they were great. We worked on the problem for about four hours over two calls on two days but to no avail. They could see the files that were created but they were empty and could neither be found or reproduced. Not a pleasant experience.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4151
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from QUICK AND EASY TO USE I HAVE USED THE FREE VERISON FOR 3 YEARS. EASY TO USE HAD SOMEONE PREPARE IN THE PAST SO WAS HESITANT BUT I GOT IT DONE IN NO TIME
Date published: 2022-03-20
Rated 2 out of 5 by from Turbotax still has issues Buying the business edition, I still had to search how to add Door Dash mileage deduction. You would think the program would walk you through it but not this year.
Date published: 2022-03-20
Rated 5 out of 5 by from Long time TurboTax user. Have always used TurboTax I just absolutely love how easy they make everything plus the peace of mind I get using there max benefits package.
Date published: 2022-03-20
Rated 5 out of 5 by from It was easier than I thought It was all very easy and my accountant helped me through previous years errors! Awesome.
Date published: 2022-03-20
Rated 2 out of 5 by from why are you charging money this year for returns? Not Happy with the additional chargs to file after paying $50 for the disc
Date published: 2022-03-20
Rated 3 out of 5 by from TurboTax 2021 Review - Error: 7001 I have been using TurboTax for many years! I remember using the short videos clips that would help with different issues. BUT for the first time I encountered an on-going problem. After loading TurboTax and using it for a few hours, I would save the file and close it for the day. The next time I restarted it, I got the Error 70001 and it would NOT restart. I followed all the recommendations to try and resolve the issue but nothing worked. The 'wrok-around' solution was to restart the PC and than restart TurboTax. This 'work-around' was used every time I restarted TurboTax. Extremely annoying! I managed to file my returns but this problem should be addressed. Once again, I followed all the TurboTax solution-recommendation listed under 'Help' . . nothing worked. Not a happy user this year, however TurboTax DID get the job none!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is Great! The online service is fast and easy to use. Great product
Date published: 2022-03-20
Rated 5 out of 5 by from Awesome help a lot for tax. easy. professional. quick to learn.
Date published: 2022-03-20
Rated 4 out of 5 by from Easy to use It's pretty easy but it takes a little while to get everything done.
Date published: 2022-03-20
Rated 3 out of 5 by from Hopefully a one time thing As has been the case for the past several years, filing my taxes was a snap. Preparing them was not that good. When I tried to pull up my information from last year it was not there since I was a first-time user. I called the help line and they were great. We worked on the problem for about four hours over two calls on two days but to no avail. They could see the files that were created but they were empty and could neither be found or reproduced. Not a pleasant experience.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4151