TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome tax filing experience! I was having trouble filing my W2 and I chose the option to have someone guide me. I got a call in 3 minutes and Terri was able to assist me right away. I have to say one of the best customer experience I’ve had in a while.
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo is quick Pretty quick and accurate -professional service -Immediate fed back.
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax I have been using TurboTax for many years, and I am overall satisfied with the product. It has been very useful for filing our own taxes. There have been some changes or adjustments to program that have not functioned as smoothly as I would like requiring additional time to complete taxes.
Date published: 2022-03-16
Rated 2 out of 5 by from Turbotax Free Apparently Is not FREE:( Filing fees are too high. It showed that I lost a few hundred before filing due to delux fees I do not recall registering for.
Date published: 2022-03-16
Rated 5 out of 5 by from Thank you! Made this easy! All done in about an hour, got back to living life.
Date published: 2022-03-16
Rated 1 out of 5 by from Have used TT for 20 Yrs & it's getting very buggy Wasted 2-3 hours today after TurboTax made me update the software. After the upgrade the software refused to work. Started giving me .dll errors and some 70001 error. Been in software for 30 years and still took me this much time to find a work around. Re-installed TurboTax 4 time, restarted my laptop 5-6 times to fix the issue. Intuit should be paying me to use this software that is making me waste time. Finally I did "Run as Administrator" for it to work.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax awesome The best.She made me understand everything and I loved everything about it
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is user friendly and time saving! Helpful hints are provided along with excellent explanations. Everything is covered so you are sure to get your maximum refund amount.
Date published: 2022-03-16
Rated 3 out of 5 by from DON'T KNOW WHAT HAPPENDED THIS YEAR!!! TOOK 4 TIMES TO FIX MY PROBLEM. THEY EVENTUALLY GOT IT TO WORK. I WAS UNABLE TO ENTER W2 WAGES. USING FOR OVER 30 YEARS. AGENTS...WONDERFUL
Date published: 2022-03-16
Rated 5 out of 5 by from Easy to use Like the layout it helped audit. And redo my efile. Helpers where great and easy
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4151
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome tax filing experience! I was having trouble filing my W2 and I chose the option to have someone guide me. I got a call in 3 minutes and Terri was able to assist me right away. I have to say one of the best customer experience I’ve had in a while.
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo is quick Pretty quick and accurate -professional service -Immediate fed back.
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax I have been using TurboTax for many years, and I am overall satisfied with the product. It has been very useful for filing our own taxes. There have been some changes or adjustments to program that have not functioned as smoothly as I would like requiring additional time to complete taxes.
Date published: 2022-03-16
Rated 2 out of 5 by from Turbotax Free Apparently Is not FREE:( Filing fees are too high. It showed that I lost a few hundred before filing due to delux fees I do not recall registering for.
Date published: 2022-03-16
Rated 5 out of 5 by from Thank you! Made this easy! All done in about an hour, got back to living life.
Date published: 2022-03-16
Rated 1 out of 5 by from Have used TT for 20 Yrs & it's getting very buggy Wasted 2-3 hours today after TurboTax made me update the software. After the upgrade the software refused to work. Started giving me .dll errors and some 70001 error. Been in software for 30 years and still took me this much time to find a work around. Re-installed TurboTax 4 time, restarted my laptop 5-6 times to fix the issue. Intuit should be paying me to use this software that is making me waste time. Finally I did "Run as Administrator" for it to work.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax awesome The best.She made me understand everything and I loved everything about it
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is user friendly and time saving! Helpful hints are provided along with excellent explanations. Everything is covered so you are sure to get your maximum refund amount.
Date published: 2022-03-16
Rated 3 out of 5 by from DON'T KNOW WHAT HAPPENDED THIS YEAR!!! TOOK 4 TIMES TO FIX MY PROBLEM. THEY EVENTUALLY GOT IT TO WORK. I WAS UNABLE TO ENTER W2 WAGES. USING FOR OVER 30 YEARS. AGENTS...WONDERFUL
Date published: 2022-03-16
Rated 5 out of 5 by from Easy to use Like the layout it helped audit. And redo my efile. Helpers where great and easy
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4151