TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Had Problems...But the Help Staff were Excellent! Pros...Chat help and Telephone Help were friendly, knowledgeable, and a pleasure to work with during the final hours of the 18th. Quick responses were a surprise, and greatly appreciated. Able to e-file this year when using Form 8995, rather than having to print and mail. Cons...This years On-Line Self Employed had a few quirks. Help did not work, as well as, it usually does. Some Values did not populate the summary screen, on the first try. Re-entering information sometimes created a loop problem. But all in all, I love TurboTax. I have used Intuit Products for 30 years. And will continue to be a loyal customer.
Date published: 2022-04-19
Rated 1 out of 5 by from Can't file for extension online There are several free ways to file for extension online, so one would expect that software you paid $60 would at least do that. But no. I go through the menus, get it all ready and the only option at the end is to PRINT and go to post office to mail. This is 2022!!!! Helllo?!!?!? Oh, and you can't download data/forms from Chase Brokerage anymore when using desktop version. Supposedly it works with the online Turbotax. Jeez! Update: After trying posting this brief review I got error message that I have to disable my ad blocker to post a review. Are you serious?!?!?!? Removing one star from the overall product rating.
Date published: 2022-04-19
Rated 4 out of 5 by from My Preferred Tas Software for Over 20 Years The continuity from year to year is good, but it seems as though there are always a few issues that should have been avoided. Filing at the end of the 2021 tax year season, I'm disappointed that confusion is introduced with "e-file" numbers appearing on software, even though they are not used in 2021 filing by the IRS.
Date published: 2022-04-19
Rated 5 out of 5 by from Great site It is always so easy to file my taxes. Recommend to anyone with simple filing
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is great very easy to use Using turbo tax is very easy to use. I have been using turbo tax for several years
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax is clutch Always efficient and super easy to use. I love and appreciate TurboTax!!!
Date published: 2022-04-19
Rated 5 out of 5 by from Fácil de usar App muy conveniente y fácil de usar y explica todo paso a paso
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is wonderful Turbo Tax is wonderful. I started and completed it by myself
Date published: 2022-04-19
Rated 5 out of 5 by from awesome app Waited till the last minute to do taxes this year and was able to do them in 1 hour start to finish. Very user friendly.
Date published: 2022-04-19
Rated 1 out of 5 by from Disappointed The site wouldn't let me pay online for the charge to file federal and state thru Turbo Tax but only allowed me to deduct your fees to file from my tax return ? And then slap an additional fee to deduct from my overall tax return? Not cool at all...Last time I will use your service! I entered payment several times to pay your fees online but could only then deduct your fees from my return...
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 416
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Had Problems...But the Help Staff were Excellent! Pros...Chat help and Telephone Help were friendly, knowledgeable, and a pleasure to work with during the final hours of the 18th. Quick responses were a surprise, and greatly appreciated. Able to e-file this year when using Form 8995, rather than having to print and mail. Cons...This years On-Line Self Employed had a few quirks. Help did not work, as well as, it usually does. Some Values did not populate the summary screen, on the first try. Re-entering information sometimes created a loop problem. But all in all, I love TurboTax. I have used Intuit Products for 30 years. And will continue to be a loyal customer.
Date published: 2022-04-19
Rated 1 out of 5 by from Can't file for extension online There are several free ways to file for extension online, so one would expect that software you paid $60 would at least do that. But no. I go through the menus, get it all ready and the only option at the end is to PRINT and go to post office to mail. This is 2022!!!! Helllo?!!?!? Oh, and you can't download data/forms from Chase Brokerage anymore when using desktop version. Supposedly it works with the online Turbotax. Jeez! Update: After trying posting this brief review I got error message that I have to disable my ad blocker to post a review. Are you serious?!?!?!? Removing one star from the overall product rating.
Date published: 2022-04-19
Rated 4 out of 5 by from My Preferred Tas Software for Over 20 Years The continuity from year to year is good, but it seems as though there are always a few issues that should have been avoided. Filing at the end of the 2021 tax year season, I'm disappointed that confusion is introduced with "e-file" numbers appearing on software, even though they are not used in 2021 filing by the IRS.
Date published: 2022-04-19
Rated 5 out of 5 by from Great site It is always so easy to file my taxes. Recommend to anyone with simple filing
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is great very easy to use Using turbo tax is very easy to use. I have been using turbo tax for several years
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax is clutch Always efficient and super easy to use. I love and appreciate TurboTax!!!
Date published: 2022-04-19
Rated 5 out of 5 by from Fácil de usar App muy conveniente y fácil de usar y explica todo paso a paso
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is wonderful Turbo Tax is wonderful. I started and completed it by myself
Date published: 2022-04-19
Rated 5 out of 5 by from awesome app Waited till the last minute to do taxes this year and was able to do them in 1 hour start to finish. Very user friendly.
Date published: 2022-04-19
Rated 1 out of 5 by from Disappointed The site wouldn't let me pay online for the charge to file federal and state thru Turbo Tax but only allowed me to deduct your fees to file from my tax return ? And then slap an additional fee to deduct from my overall tax return? Not cool at all...Last time I will use your service! I entered payment several times to pay your fees online but could only then deduct your fees from my return...
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 416