TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Unexpected Extra Charges Turbo always have hidden fees associated with filing! It says start for free, ended up costing me over $200 to file my taxes this year!
Date published: 2023-04-08
Rated 5 out of 5 by from I really enjoyed my time with TurboTax! The filing process was super easy, and quick! The UI design was also easy to understand. I will continue to use TurboTax and recommend it to my family and friends in the future!
Date published: 2023-04-08
Rated 2 out of 5 by from very misleading and always out to charge for more I used to pay 350$ for an accountant but always got money back. I pay you nearly 200$ and have to pay next year Im going to HR Block or the accountant
Date published: 2023-04-08
Rated 5 out of 5 by from Great, don't know why I ever hired an accountant! Awesome program and greta help and review from live tax experts. Highly recommended!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax walked me through Schedule C for my LLC! I was pretty overwhelmed at the idea that I would need to file sole member LLC with my personal taxes this year. The Customer Service Expert was awesome! She knew her stuff and got me through the process. I wound up owing less than half I would have had to pay "SAM" so super glad I trusted Turbo Tax folks to help me. Thank you!
Date published: 2023-04-08
Rated 5 out of 5 by from great easy, simple, great. step by step easy to understand directions
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is great! Very quick and easy way to submit your taxes, correclty....
Date published: 2023-04-08
Rated 5 out of 5 by from Couldn't do it myself Appreciate having the software readily available. But ... watch the cost - getting out of hand.
Date published: 2023-04-08
Rated 5 out of 5 by from Awesome software Turbo Tax online is fast and easy. I use this software every year.
Date published: 2023-04-08
Rated 2 out of 5 by from Turbo Tax Should be Better than it is It is cumbersome to prepare a medium to complex returns. The software makes the user go back through tons of questions and input to add an item that you didn't have when you created the first draft. That should be fixed. And the capital gain input for PA is ridiculously complex. I shouldn't have to go through 200 sales to adjust the spousal owner. You should be able to determine it from the SSN of the 1099B. Overall, I feel that Intuit is not re-investing profits to make the software easier to use. I have been a user for about 6 years but I am going to evaluate other software next year, Or at a minimum, I will not use it for the PA return.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4149
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unexpected Extra Charges Turbo always have hidden fees associated with filing! It says start for free, ended up costing me over $200 to file my taxes this year!
Date published: 2023-04-08
Rated 5 out of 5 by from I really enjoyed my time with TurboTax! The filing process was super easy, and quick! The UI design was also easy to understand. I will continue to use TurboTax and recommend it to my family and friends in the future!
Date published: 2023-04-08
Rated 2 out of 5 by from very misleading and always out to charge for more I used to pay 350$ for an accountant but always got money back. I pay you nearly 200$ and have to pay next year Im going to HR Block or the accountant
Date published: 2023-04-08
Rated 5 out of 5 by from Great, don't know why I ever hired an accountant! Awesome program and greta help and review from live tax experts. Highly recommended!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax walked me through Schedule C for my LLC! I was pretty overwhelmed at the idea that I would need to file sole member LLC with my personal taxes this year. The Customer Service Expert was awesome! She knew her stuff and got me through the process. I wound up owing less than half I would have had to pay "SAM" so super glad I trusted Turbo Tax folks to help me. Thank you!
Date published: 2023-04-08
Rated 5 out of 5 by from great easy, simple, great. step by step easy to understand directions
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is great! Very quick and easy way to submit your taxes, correclty....
Date published: 2023-04-08
Rated 5 out of 5 by from Couldn't do it myself Appreciate having the software readily available. But ... watch the cost - getting out of hand.
Date published: 2023-04-08
Rated 5 out of 5 by from Awesome software Turbo Tax online is fast and easy. I use this software every year.
Date published: 2023-04-08
Rated 2 out of 5 by from Turbo Tax Should be Better than it is It is cumbersome to prepare a medium to complex returns. The software makes the user go back through tons of questions and input to add an item that you didn't have when you created the first draft. That should be fixed. And the capital gain input for PA is ridiculously complex. I shouldn't have to go through 200 sales to adjust the spousal owner. You should be able to determine it from the SSN of the 1099B. Overall, I feel that Intuit is not re-investing profits to make the software easier to use. I have been a user for about 6 years but I am going to evaluate other software next year, Or at a minimum, I will not use it for the PA return.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4149