TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 1 out of 5 by from Free State return???? Cost $ 25.00 again this year Didn't import enough info. just basics. We never get a "free state return" this never happens! We end up always paying for the state return. This is ongoing yearly. Takes forever to complete taxes.
Date published: 2022-03-20
Rated 5 out of 5 by from Free and satisfied Great but making me do all of the survey is irritating
Date published: 2022-03-20
Rated 5 out of 5 by from great easy and helpful. It really helped me figure out my stimulus
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is really helpful I just used the basic option because I don't have any complex taxes, but it was still very helpful and useful
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is quick. Easy to complete. Easy to navigate. Quick and no cost.
Date published: 2022-03-20
Rated 2 out of 5 by from No integration across products Once opting for live, your only way out is to not file. I didn't receive clear cut help, everyone wants to share your screen to point you to what you already know. I've used TurboTax for over 15 years, but last year I used the download desktop version, but it doesn't share information with the online version. So returning to online, you are treated as if you are new to the product. Saying things like "we'll do this for you next year." Weak.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Makes Taxes Easy (But NOT FUN!!!) Been using TT for years. It is easy to use and I trust it!!!!! I enjoy being able to do my taxes from the comfort of my own home at my own pace.
Date published: 2022-03-20
Rated 4 out of 5 by from Excellent product but some glitches The product is easy to use, but I experienced some glitches in the program such as a loop for the function to change the address.
Date published: 2022-03-20
Rated 5 out of 5 by from TURBO TAX DID THE JOB EXCELLENT! I DID MY TAXES FOR 2 YEARS, THIS YEAR I HAD A LITTLE TROUBLE, REQUESTED ONLINE ASSISTANCE. CHAT REPONSED WITHIN 3 MINUTES. THE GENTLEMEN REQUUESTED TO CALL AFTER, I WAS NOT UNDERSTANDING CLEARLING WITH TEXTING. HE CALLED AND WE CLEARED THINGS UP QUICKLY. HE WAS REALLY POLITE AND PROFESSIONAL , KNOWLEDGABLE AND RESPECTFUL.
Date published: 2022-03-20
Rated 5 out of 5 by from Easy to use TurboTax was relatively easy to use this year even though we had a few more complicated tax situations than prior years. It takes a decent amount of time to complete your taxes, but I feel like it covers everything.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4148
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Free State return???? Cost $ 25.00 again this year Didn't import enough info. just basics. We never get a "free state return" this never happens! We end up always paying for the state return. This is ongoing yearly. Takes forever to complete taxes.
Date published: 2022-03-20
Rated 5 out of 5 by from Free and satisfied Great but making me do all of the survey is irritating
Date published: 2022-03-20
Rated 5 out of 5 by from great easy and helpful. It really helped me figure out my stimulus
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is really helpful I just used the basic option because I don't have any complex taxes, but it was still very helpful and useful
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is quick. Easy to complete. Easy to navigate. Quick and no cost.
Date published: 2022-03-20
Rated 2 out of 5 by from No integration across products Once opting for live, your only way out is to not file. I didn't receive clear cut help, everyone wants to share your screen to point you to what you already know. I've used TurboTax for over 15 years, but last year I used the download desktop version, but it doesn't share information with the online version. So returning to online, you are treated as if you are new to the product. Saying things like "we'll do this for you next year." Weak.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Makes Taxes Easy (But NOT FUN!!!) Been using TT for years. It is easy to use and I trust it!!!!! I enjoy being able to do my taxes from the comfort of my own home at my own pace.
Date published: 2022-03-20
Rated 4 out of 5 by from Excellent product but some glitches The product is easy to use, but I experienced some glitches in the program such as a loop for the function to change the address.
Date published: 2022-03-20
Rated 5 out of 5 by from TURBO TAX DID THE JOB EXCELLENT! I DID MY TAXES FOR 2 YEARS, THIS YEAR I HAD A LITTLE TROUBLE, REQUESTED ONLINE ASSISTANCE. CHAT REPONSED WITHIN 3 MINUTES. THE GENTLEMEN REQUUESTED TO CALL AFTER, I WAS NOT UNDERSTANDING CLEARLING WITH TEXTING. HE CALLED AND WE CLEARED THINGS UP QUICKLY. HE WAS REALLY POLITE AND PROFESSIONAL , KNOWLEDGABLE AND RESPECTFUL.
Date published: 2022-03-20
Rated 5 out of 5 by from Easy to use TurboTax was relatively easy to use this year even though we had a few more complicated tax situations than prior years. It takes a decent amount of time to complete your taxes, but I feel like it covers everything.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4148