TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome and easy They quick and easy I have used them for two years now
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is great I had the best experience it is so easy to use and the help on the site is amazing than you turbo tax
Date published: 2023-01-26
Rated 1 out of 5 by from I Hate It Here The fact that when I click on this to type my review I'm told what and how to write it should be telling enough. Charging nearly $100 when all of it was digital and I never used an associate is disgusting. Plus, the way everything is animated means those of us with older computers are struggling to even use the site. UI needs a major update.
Date published: 2023-01-26
Rated 5 out of 5 by from Very simple and easy tax filing It was very user friendly . I hardly had to input any numbers since TurboTax located my w2 on their own. All I had to do was sign documents 😊
Date published: 2023-01-26
Rated 3 out of 5 by from too many fees too many fees this year, what happened to free tax filing?
Date published: 2023-01-26
Rated 1 out of 5 by from Garbage Hidden fees, more expensive every year, even for basic info entry. Trash and a ripoff
Date published: 2023-01-26
Rated 5 out of 5 by from Fast and easy Fast and Easy. Any idiot can do it. Turbo tax step by step by step guidance makes filing taxes a piece of cake.
Date published: 2023-01-26
Rated 5 out of 5 by from The Best service I have been using Turbo Tax for 4 years now. Help is readily available before, during, and after filing my taxes. They have the information available that is easy to understand why you're choosing the filing options needed. I love and I will be using Turbo Tax for many years to come.
Date published: 2023-01-26
Rated 1 out of 5 by from Fees way to high Your fees are outrageous especially when you advertise doing it for free. Then to charge 40.00 because I'm paying from my refund is crazy. This will be my last year filing with you.
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is so quick an easy I love that I can just upload my documents and TUrboTax takes care of the rest
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 4147
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome and easy They quick and easy I have used them for two years now
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is great I had the best experience it is so easy to use and the help on the site is amazing than you turbo tax
Date published: 2023-01-26
Rated 1 out of 5 by from I Hate It Here The fact that when I click on this to type my review I'm told what and how to write it should be telling enough. Charging nearly $100 when all of it was digital and I never used an associate is disgusting. Plus, the way everything is animated means those of us with older computers are struggling to even use the site. UI needs a major update.
Date published: 2023-01-26
Rated 5 out of 5 by from Very simple and easy tax filing It was very user friendly . I hardly had to input any numbers since TurboTax located my w2 on their own. All I had to do was sign documents 😊
Date published: 2023-01-26
Rated 3 out of 5 by from too many fees too many fees this year, what happened to free tax filing?
Date published: 2023-01-26
Rated 1 out of 5 by from Garbage Hidden fees, more expensive every year, even for basic info entry. Trash and a ripoff
Date published: 2023-01-26
Rated 5 out of 5 by from Fast and easy Fast and Easy. Any idiot can do it. Turbo tax step by step by step guidance makes filing taxes a piece of cake.
Date published: 2023-01-26
Rated 5 out of 5 by from The Best service I have been using Turbo Tax for 4 years now. Help is readily available before, during, and after filing my taxes. They have the information available that is easy to understand why you're choosing the filing options needed. I love and I will be using Turbo Tax for many years to come.
Date published: 2023-01-26
Rated 1 out of 5 by from Fees way to high Your fees are outrageous especially when you advertise doing it for free. Then to charge 40.00 because I'm paying from my refund is crazy. This will be my last year filing with you.
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is so quick an easy I love that I can just upload my documents and TUrboTax takes care of the rest
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 4147