TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by
GulfCoastGirl from
So easy, I was terrified to do my own taxes...
I have never done my own taxes. I used turbotax for the first time and was amazed at how easy it was. I was so pleased, I will use them every year going forward
Date published: 2023-04-06
Rated 4 out of 5 by
AdParker from
TurboTax is easy to use and hassle-free
I've used TurboTax for several years now, and it's always intuitive to use and fast for simple returns. The only issue I had this year was I needed my Adjusted Gross Income from last year, and for some reason my return from last year was not in the TurboTax system, so I had to get an account for IRS.gov via ID.me to receive my transcript from last year. That process was also pretty easy and took about 20-30 minutes.
Date published: 2023-04-06
Rated 5 out of 5 by
Dan151 from
Fast and Easy
I have been using Turbo Tax for years, and Intuit does a good job on this product. It is fairly easy to use, fast, and reliable.
Date published: 2023-04-06
Rated 1 out of 5 by
TB12345578 from
Frustrating fees.
Feel Jilted since they started charging a bank fee on top of the other fee they charge. Kind of a rip off. I'll be adjusting my taxes next year, so I don't get so much and skipping turbo tax just file directly with IRS. Won't care how long it takes with snail mail because it won't be as much.
Date published: 2023-04-06
Rated 2 out of 5 by
Johnhookod from
What's happened to TurboTax?
Difficulties began when downloading software.Multiple times would not allow data entry. Had to enter data by finding location for entry on forms. At end of process and now no state vouchers printed and payment voucher printed even though I supposedly payed electronically. Do I mail this form in without a check? Have used Turbotax for over 10 years and have never been so frustrated...
Date published: 2023-04-06
Rated 5 out of 5 by
KarolinC from
Love Turbo Tax
Ernestine was very helpful and easy to work with. I uploaded all of my documents and that was all I had to do.
Date published: 2023-04-06
Rated 2 out of 5 by
Dan12393294774 from
Why does is cost so much just to file my taxes?
It is crazy how much it costs to file my taxes. TurboTax is not transparent about the true cost until after you have spend an hour doing your taxes, so you feel committed. Doing taxes every year is miserable and you make it worse.
Date published: 2023-04-06
Rated 5 out of 5 by
Teri and Jimbo from
TurboTax has been the best!
We have used TurboTax to process and eFile our tax returns for many years. We tried using another service awhile back but went back to TurboTax because of the confidence we had that we were guided correctly. We have also utilized their help assistance and obtained great service.
Date published: 2023-04-06
Rated 5 out of 5 by
CottageGrandma from
Turbo is Great!
I've used TurboTax for years, great product! Transfers well year to year.
Date published: 2023-04-06
Rated 5 out of 5 by
KitWms from
TurboTax is the VERY BEST way to file your tax!!
Everything about TurboTax is supreme. The company makes it EASY to file and pay you Income Tax!
All TurboTax® Offerings Reviews - Page 4146
Date published: 2023-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
GulfCoastGirl from
So easy, I was terrified to do my own taxes...
I have never done my own taxes. I used turbotax for the first time and was amazed at how easy it was. I was so pleased, I will use them every year going forward
Date published: 2023-04-06
Rated 4 out of 5 by
AdParker from
TurboTax is easy to use and hassle-free
I've used TurboTax for several years now, and it's always intuitive to use and fast for simple returns. The only issue I had this year was I needed my Adjusted Gross Income from last year, and for some reason my return from last year was not in the TurboTax system, so I had to get an account for IRS.gov via ID.me to receive my transcript from last year. That process was also pretty easy and took about 20-30 minutes.
Date published: 2023-04-06
Rated 5 out of 5 by
Dan151 from
Fast and Easy
I have been using Turbo Tax for years, and Intuit does a good job on this product. It is fairly easy to use, fast, and reliable.
Date published: 2023-04-06
Rated 1 out of 5 by
TB12345578 from
Frustrating fees.
Feel Jilted since they started charging a bank fee on top of the other fee they charge. Kind of a rip off. I'll be adjusting my taxes next year, so I don't get so much and skipping turbo tax just file directly with IRS. Won't care how long it takes with snail mail because it won't be as much.
Date published: 2023-04-06
Rated 2 out of 5 by
Johnhookod from
What's happened to TurboTax?
Difficulties began when downloading software.Multiple times would not allow data entry. Had to enter data by finding location for entry on forms. At end of process and now no state vouchers printed and payment voucher printed even though I supposedly payed electronically. Do I mail this form in without a check? Have used Turbotax for over 10 years and have never been so frustrated...
Date published: 2023-04-06
Rated 5 out of 5 by
KarolinC from
Love Turbo Tax
Ernestine was very helpful and easy to work with. I uploaded all of my documents and that was all I had to do.
Date published: 2023-04-06
Rated 2 out of 5 by
Dan12393294774 from
Why does is cost so much just to file my taxes?
It is crazy how much it costs to file my taxes. TurboTax is not transparent about the true cost until after you have spend an hour doing your taxes, so you feel committed. Doing taxes every year is miserable and you make it worse.
Date published: 2023-04-06
Rated 5 out of 5 by
Teri and Jimbo from
TurboTax has been the best!
We have used TurboTax to process and eFile our tax returns for many years. We tried using another service awhile back but went back to TurboTax because of the confidence we had that we were guided correctly. We have also utilized their help assistance and obtained great service.
Date published: 2023-04-06
Rated 5 out of 5 by
CottageGrandma from
Turbo is Great!
I've used TurboTax for years, great product! Transfers well year to year.
Date published: 2023-04-06
Rated 5 out of 5 by
KitWms from
TurboTax is the VERY BEST way to file your tax!!
Everything about TurboTax is supreme. The company makes it EASY to file and pay you Income Tax!
All TurboTax® Offerings Reviews - Page 4146
Date published: 2023-04-06