TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from understanding of return nicole answered my questions and guided me thoughout the process
Date published: 2022-03-15
Rated 5 out of 5 by from Very user friendly and inexpensive. Turbotax is very user friendly and inexpensive. I have very simple taxes, no home, no kids, no property, no dividends...etc. So I have troubles paying someone lots of money to do my taxes that I can do myself. Though Turbotax does give you that little added piece of mind that you aren't making any mistakes. Plus, if you need a little extra help, for less than 30 dollars, you have Turbotax backing you up. :)
Date published: 2022-03-15
Rated 5 out of 5 by from convenient from home We have utilized TurboTax online for many years and like the convenience of filing online on our time.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is doing well! After calculation check, I was asked to enter "Schedule 8812 Child tax credits". I had to enter zero. Otherwise it would keep showing up as an error. I think it is a bug which should be easy to fix. I hope it will not affect the overall calculation!
Date published: 2022-03-15
Rated 4 out of 5 by from state tax Why do I never get credit for my one free state return and why did the state processing fee go up $5.00 in a month.
Date published: 2022-03-15
Rated 5 out of 5 by from Nancy is Awesome!! My TurboTax experience was stress-free and it was extremely helpful! I appreciate Nancy's prompt help and willingness to complete my tax return, and would love to have her file my 2022 Tax Return.
Date published: 2022-03-15
Rated 4 out of 5 by from Great It was great I had a good talk with customer service they did the best they could do for me
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome This is my first time filing my taxes as an adult. It was super easy. Thank you!!!!
Date published: 2022-03-15
Rated 5 out of 5 by from Excellent Great service! Really responsive rep and good products.
Date published: 2022-03-15
Rated 2 out of 5 by from Lots of errors You guys need to do a much better job at proofing the text prompts for the users. There were SO MANY errors. I am pretty worried about my tax submission based on the poor user interface experience. I will definitely rethink using TurboTax next year.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4146
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from understanding of return nicole answered my questions and guided me thoughout the process
Date published: 2022-03-15
Rated 5 out of 5 by from Very user friendly and inexpensive. Turbotax is very user friendly and inexpensive. I have very simple taxes, no home, no kids, no property, no dividends...etc. So I have troubles paying someone lots of money to do my taxes that I can do myself. Though Turbotax does give you that little added piece of mind that you aren't making any mistakes. Plus, if you need a little extra help, for less than 30 dollars, you have Turbotax backing you up. :)
Date published: 2022-03-15
Rated 5 out of 5 by from convenient from home We have utilized TurboTax online for many years and like the convenience of filing online on our time.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is doing well! After calculation check, I was asked to enter "Schedule 8812 Child tax credits". I had to enter zero. Otherwise it would keep showing up as an error. I think it is a bug which should be easy to fix. I hope it will not affect the overall calculation!
Date published: 2022-03-15
Rated 4 out of 5 by from state tax Why do I never get credit for my one free state return and why did the state processing fee go up $5.00 in a month.
Date published: 2022-03-15
Rated 5 out of 5 by from Nancy is Awesome!! My TurboTax experience was stress-free and it was extremely helpful! I appreciate Nancy's prompt help and willingness to complete my tax return, and would love to have her file my 2022 Tax Return.
Date published: 2022-03-15
Rated 4 out of 5 by from Great It was great I had a good talk with customer service they did the best they could do for me
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome This is my first time filing my taxes as an adult. It was super easy. Thank you!!!!
Date published: 2022-03-15
Rated 5 out of 5 by from Excellent Great service! Really responsive rep and good products.
Date published: 2022-03-15
Rated 2 out of 5 by from Lots of errors You guys need to do a much better job at proofing the text prompts for the users. There were SO MANY errors. I am pretty worried about my tax submission based on the poor user interface experience. I will definitely rethink using TurboTax next year.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4146