TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 2 out of 5 by
BobD63258 from
Still Leaves You Hanging in places
It's gotten better over the years but I wouldn't attempt using if it were my first time. There are parts that take you into a dead end. I've once again had to simply back out and not answer that a box was checked in order to complete my return. I really didn't even try to get help because it's always been dismal over the years - too many wasted hours searching for an answer. This year I could get my state estimate taxes to work, in the end the only choice I had was to go back. Past years this worked fine?
Date published: 2023-04-06
Rated 5 out of 5 by
RobAUSAT20 from
TurboTax is awesome
TURBOTAX Software and agents were very helpful and informative.
Date published: 2023-04-06
Rated 1 out of 5 by
unhappyuser4857363 from
Stop trying to upsell me
Turbotax has turned their tax return process into a sneaky infomercial. Sneaky product offerings at each button click. I'm super annoyed by all the bloatware and this will be my last year using your software
Date published: 2023-04-06
Rated 5 out of 5 by
Gregory44 from
Turbo Tax is easy to follow and file return.
Filed joint return. I have prior experience so choose what form I want to work on.
Date published: 2023-04-06
Rated 5 out of 5 by
Randagrams from
I've used Turbo Tax for years
I've never engaged with a turbo tax employee, although I have asked questions through the process. Hopefully I have completed all my previous tax reports correctly.
Date published: 2023-04-06
Rated 3 out of 5 by
Felix Hunger from
Inadequate for couples with MSAs
We have been using TT since it was on 5.25" floppies. In recent years, my wife and I have Medical Savings Accounts (MSAs). TT only supports e-filing when ONE person has an MSA. We are forced to mail both our federal and state returns because of this. Very disappointing!!
Date published: 2023-04-06
Rated 5 out of 5 by
Me 2 Too from
Easy Way to get this awful task done
Easier for me this year than past years. I've used Turbotax for years, and it is getting easier year on year.
Date published: 2023-04-06
Rated 3 out of 5 by
Ridiculous to expect This from
Past Year Information
I have used Turbotax for years, but I am not sure I will in the future. Much of the past years information I have trusted and appreciated to be brought forward was not populated. I am beyond irritated I have to look and pull up. I will not be recommending it in the future.
Date published: 2023-04-06
Rated 5 out of 5 by
kels8 from
Turbo Tax Rules!
WAs easy to use and understand. I was able to do my taxes with ease and it was quick
Date published: 2023-04-06
Rated 5 out of 5 by
Curt23 from
TurboTax worked great for me
Got a late start on filing my taxes this year. So, it went well! I was completed in about an hour. I really liked the way the Tax Forms from the W2 to the financial institutions just were downloaded into the system! The only one issue I had was the email verification when I e-filed. However, once I was able to verify the email, then it went smoothly.
All TurboTax® Offerings Reviews - Page 4140
Date published: 2023-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
BobD63258 from
Still Leaves You Hanging in places
It's gotten better over the years but I wouldn't attempt using if it were my first time. There are parts that take you into a dead end. I've once again had to simply back out and not answer that a box was checked in order to complete my return. I really didn't even try to get help because it's always been dismal over the years - too many wasted hours searching for an answer. This year I could get my state estimate taxes to work, in the end the only choice I had was to go back. Past years this worked fine?
Date published: 2023-04-06
Rated 5 out of 5 by
RobAUSAT20 from
TurboTax is awesome
TURBOTAX Software and agents were very helpful and informative.
Date published: 2023-04-06
Rated 1 out of 5 by
unhappyuser4857363 from
Stop trying to upsell me
Turbotax has turned their tax return process into a sneaky infomercial. Sneaky product offerings at each button click. I'm super annoyed by all the bloatware and this will be my last year using your software
Date published: 2023-04-06
Rated 5 out of 5 by
Gregory44 from
Turbo Tax is easy to follow and file return.
Filed joint return. I have prior experience so choose what form I want to work on.
Date published: 2023-04-06
Rated 5 out of 5 by
Randagrams from
I've used Turbo Tax for years
I've never engaged with a turbo tax employee, although I have asked questions through the process. Hopefully I have completed all my previous tax reports correctly.
Date published: 2023-04-06
Rated 3 out of 5 by
Felix Hunger from
Inadequate for couples with MSAs
We have been using TT since it was on 5.25" floppies. In recent years, my wife and I have Medical Savings Accounts (MSAs). TT only supports e-filing when ONE person has an MSA. We are forced to mail both our federal and state returns because of this. Very disappointing!!
Date published: 2023-04-06
Rated 5 out of 5 by
Me 2 Too from
Easy Way to get this awful task done
Easier for me this year than past years. I've used Turbotax for years, and it is getting easier year on year.
Date published: 2023-04-06
Rated 3 out of 5 by
Ridiculous to expect This from
Past Year Information
I have used Turbotax for years, but I am not sure I will in the future. Much of the past years information I have trusted and appreciated to be brought forward was not populated. I am beyond irritated I have to look and pull up. I will not be recommending it in the future.
Date published: 2023-04-06
Rated 5 out of 5 by
kels8 from
Turbo Tax Rules!
WAs easy to use and understand. I was able to do my taxes with ease and it was quick
Date published: 2023-04-06
Rated 5 out of 5 by
Curt23 from
TurboTax worked great for me
Got a late start on filing my taxes this year. So, it went well! I was completed in about an hour. I really liked the way the Tax Forms from the W2 to the financial institutions just were downloaded into the system! The only one issue I had was the email verification when I e-filed. However, once I was able to verify the email, then it went smoothly.
All TurboTax® Offerings Reviews - Page 4140
Date published: 2023-04-06