TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Still Leaves You Hanging in places It's gotten better over the years but I wouldn't attempt using if it were my first time. There are parts that take you into a dead end. I've once again had to simply back out and not answer that a box was checked in order to complete my return. I really didn't even try to get help because it's always been dismal over the years - too many wasted hours searching for an answer. This year I could get my state estimate taxes to work, in the end the only choice I had was to go back. Past years this worked fine?
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is awesome TURBOTAX Software and agents were very helpful and informative.
Date published: 2023-04-06
Rated 1 out of 5 by from Stop trying to upsell me Turbotax has turned their tax return process into a sneaky infomercial. Sneaky product offerings at each button click. I'm super annoyed by all the bloatware and this will be my last year using your software
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is easy to follow and file return. Filed joint return. I have prior experience so choose what form I want to work on.
Date published: 2023-04-06
Rated 5 out of 5 by from I've used Turbo Tax for years I've never engaged with a turbo tax employee, although I have asked questions through the process. Hopefully I have completed all my previous tax reports correctly.
Date published: 2023-04-06
Rated 3 out of 5 by from Inadequate for couples with MSAs We have been using TT since it was on 5.25" floppies. In recent years, my wife and I have Medical Savings Accounts (MSAs). TT only supports e-filing when ONE person has an MSA. We are forced to mail both our federal and state returns because of this. Very disappointing!!
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Way to get this awful task done Easier for me this year than past years. I've used Turbotax for years, and it is getting easier year on year.
Date published: 2023-04-06
Rated 3 out of 5 by from Past Year Information I have used Turbotax for years, but I am not sure I will in the future. Much of the past years information I have trusted and appreciated to be brought forward was not populated. I am beyond irritated I have to look and pull up. I will not be recommending it in the future.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Rules! WAs easy to use and understand. I was able to do my taxes with ease and it was quick
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax worked great for me Got a late start on filing my taxes this year. So, it went well! I was completed in about an hour. I really liked the way the Tax Forms from the W2 to the financial institutions just were downloaded into the system! The only one issue I had was the email verification when I e-filed. However, once I was able to verify the email, then it went smoothly.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4140
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Still Leaves You Hanging in places It's gotten better over the years but I wouldn't attempt using if it were my first time. There are parts that take you into a dead end. I've once again had to simply back out and not answer that a box was checked in order to complete my return. I really didn't even try to get help because it's always been dismal over the years - too many wasted hours searching for an answer. This year I could get my state estimate taxes to work, in the end the only choice I had was to go back. Past years this worked fine?
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is awesome TURBOTAX Software and agents were very helpful and informative.
Date published: 2023-04-06
Rated 1 out of 5 by from Stop trying to upsell me Turbotax has turned their tax return process into a sneaky infomercial. Sneaky product offerings at each button click. I'm super annoyed by all the bloatware and this will be my last year using your software
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is easy to follow and file return. Filed joint return. I have prior experience so choose what form I want to work on.
Date published: 2023-04-06
Rated 5 out of 5 by from I've used Turbo Tax for years I've never engaged with a turbo tax employee, although I have asked questions through the process. Hopefully I have completed all my previous tax reports correctly.
Date published: 2023-04-06
Rated 3 out of 5 by from Inadequate for couples with MSAs We have been using TT since it was on 5.25" floppies. In recent years, my wife and I have Medical Savings Accounts (MSAs). TT only supports e-filing when ONE person has an MSA. We are forced to mail both our federal and state returns because of this. Very disappointing!!
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Way to get this awful task done Easier for me this year than past years. I've used Turbotax for years, and it is getting easier year on year.
Date published: 2023-04-06
Rated 3 out of 5 by from Past Year Information I have used Turbotax for years, but I am not sure I will in the future. Much of the past years information I have trusted and appreciated to be brought forward was not populated. I am beyond irritated I have to look and pull up. I will not be recommending it in the future.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Rules! WAs easy to use and understand. I was able to do my taxes with ease and it was quick
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax worked great for me Got a late start on filing my taxes this year. So, it went well! I was completed in about an hour. I really liked the way the Tax Forms from the W2 to the financial institutions just were downloaded into the system! The only one issue I had was the email verification when I e-filed. However, once I was able to verify the email, then it went smoothly.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4140