TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax review! Karla was very helpful and pleasant. She called me and arranged all the phone calls properly in a timely manner too. I received good communication from her and allowed my first time filling as an investor to be a pleasant experience. Cannot thank her enough for the research she took upon doing to help me and organizing my expenses in a way that was clear and accurate!
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is great and easy to use! This was the easiest way to file. Customer service was great. Thanks TurboTax!
Date published: 2022-03-16
Rated 5 out of 5 by from Dummy Proof Turbo Tax is so simple, step by step. You can do it as you have time by saving and continuing where you left off. I have used Turbo Tax for 10 years and never had any issues.
Date published: 2022-03-16
Rated 1 out of 5 by from Too expensive !!!! Too expensive, they start to add fee for everything, at the end you have to pay them all your refund.
Date published: 2022-03-16
Rated 3 out of 5 by from TurboTax is clunkier than necessary TurboTax is better than any other product I've tried on the market for non-professionals. That's not much of a compliment because the others were horrible. Mostly it is the navigation that is so out-of-date compared to continual improvements I've observed for other applications I use. And, it is infuriating that there is a fee to submit a Kansas state return electronically. I will not pay it and print the state returns. Whether Kansas and TurboTax cannot agree on a fee or whether it is just another income stream for TurboTax, it is off-putting to me.
Date published: 2022-03-16
Rated 4 out of 5 by from Cannot handle credit cards Everything was fine, until I came to the electronic filing. the system rejected all three of my credit cards, which lends me to believe that there is a fault with turbotax
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax The customer service was amazing. They were patient and carefree and understanding
Date published: 2022-03-16
Rated 5 out of 5 by from Review I like this platform. Easy to understand and checks all boxes with you.
Date published: 2022-03-16
Rated 4 out of 5 by from taxes is a pain the customer service is amazing well it took a while to figure out how to do this my second time filling alone since my grandma passed hopefully i will get better
Date published: 2022-03-16
Rated 1 out of 5 by from Not well thought out. I had questions - the "CONTACT US" phone # didn't know and didn't know who to ask !
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4138
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax review! Karla was very helpful and pleasant. She called me and arranged all the phone calls properly in a timely manner too. I received good communication from her and allowed my first time filling as an investor to be a pleasant experience. Cannot thank her enough for the research she took upon doing to help me and organizing my expenses in a way that was clear and accurate!
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is great and easy to use! This was the easiest way to file. Customer service was great. Thanks TurboTax!
Date published: 2022-03-16
Rated 5 out of 5 by from Dummy Proof Turbo Tax is so simple, step by step. You can do it as you have time by saving and continuing where you left off. I have used Turbo Tax for 10 years and never had any issues.
Date published: 2022-03-16
Rated 1 out of 5 by from Too expensive !!!! Too expensive, they start to add fee for everything, at the end you have to pay them all your refund.
Date published: 2022-03-16
Rated 3 out of 5 by from TurboTax is clunkier than necessary TurboTax is better than any other product I've tried on the market for non-professionals. That's not much of a compliment because the others were horrible. Mostly it is the navigation that is so out-of-date compared to continual improvements I've observed for other applications I use. And, it is infuriating that there is a fee to submit a Kansas state return electronically. I will not pay it and print the state returns. Whether Kansas and TurboTax cannot agree on a fee or whether it is just another income stream for TurboTax, it is off-putting to me.
Date published: 2022-03-16
Rated 4 out of 5 by from Cannot handle credit cards Everything was fine, until I came to the electronic filing. the system rejected all three of my credit cards, which lends me to believe that there is a fault with turbotax
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax The customer service was amazing. They were patient and carefree and understanding
Date published: 2022-03-16
Rated 5 out of 5 by from Review I like this platform. Easy to understand and checks all boxes with you.
Date published: 2022-03-16
Rated 4 out of 5 by from taxes is a pain the customer service is amazing well it took a while to figure out how to do this my second time filling alone since my grandma passed hopefully i will get better
Date published: 2022-03-16
Rated 1 out of 5 by from Not well thought out. I had questions - the "CONTACT US" phone # didn't know and didn't know who to ask !
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4138