TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Helpful, but overly aggressive and pricy I have been using TurboTax for several years now, as my taxes are very complicated. I appreciate the ease of use and the fact that much of my info is imported from the previous year. However, the upselling efforts have become annoyingly intrusive. They've gone from once or twice per session to near constant, and you have to refuse them twice each time. Add this to the fact that the prices have gotten very high, especially nearer to the filing deadline, and a bit of the bloom is off the rose.
Date published: 2023-04-06
Rated 4 out of 5 by from Great job Hi u doing everybody God bless you and have a nice day
Date published: 2023-04-06
Rated 5 out of 5 by from The only thing i use turboTax has never let me down. great online assistance when needed
Date published: 2023-04-06
Rated 4 out of 5 by from tubo tax is good No problems = all worked well xxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-04-06
Rated 5 out of 5 by from Amazingly Turbo Tax Turbo Tax provides the Best overall user interface that make it t easy to do my taxes. Turbo Tax was Wonderful and very helpfl live tax expert was very understandable and helpful. Thank you Turbo Tax you were lifesaver T oday.
Date published: 2023-04-06
Rated 3 out of 5 by from tt review went ok whlen i needee explanation of an item the links worked
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great! It was very straight forward and all the help was awesome!
Date published: 2023-04-06
Rated 3 out of 5 by from ITS getting expensive I got about 1000 dollar return and pay 200 fee for filing. Time for other free tax filing next year!
Date published: 2023-04-06
Rated 3 out of 5 by from Has advantages but somethings are harder than need Being guided step by step is good in that it helps to ensure I dont miss anything. This can also be a draw back as sometimes I want to go to a specific form or a specific area in my return and view or edit a number. I find it difficult to do this easily without going back thru the guided process and finding my way to any particualr item. For example, to go directly to a form where I entered interest,or vehicle registration, or retirement income I have to walk thru multiple interview steps and reanswer questions. I think having a list - or index of specific return areas would greatly ease in navigation.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is FREE Simple. Options to go back and review numerous times. Options to select for assistance.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4137
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Helpful, but overly aggressive and pricy I have been using TurboTax for several years now, as my taxes are very complicated. I appreciate the ease of use and the fact that much of my info is imported from the previous year. However, the upselling efforts have become annoyingly intrusive. They've gone from once or twice per session to near constant, and you have to refuse them twice each time. Add this to the fact that the prices have gotten very high, especially nearer to the filing deadline, and a bit of the bloom is off the rose.
Date published: 2023-04-06
Rated 4 out of 5 by from Great job Hi u doing everybody God bless you and have a nice day
Date published: 2023-04-06
Rated 5 out of 5 by from The only thing i use turboTax has never let me down. great online assistance when needed
Date published: 2023-04-06
Rated 4 out of 5 by from tubo tax is good No problems = all worked well xxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-04-06
Rated 5 out of 5 by from Amazingly Turbo Tax Turbo Tax provides the Best overall user interface that make it t easy to do my taxes. Turbo Tax was Wonderful and very helpfl live tax expert was very understandable and helpful. Thank you Turbo Tax you were lifesaver T oday.
Date published: 2023-04-06
Rated 3 out of 5 by from tt review went ok whlen i needee explanation of an item the links worked
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great! It was very straight forward and all the help was awesome!
Date published: 2023-04-06
Rated 3 out of 5 by from ITS getting expensive I got about 1000 dollar return and pay 200 fee for filing. Time for other free tax filing next year!
Date published: 2023-04-06
Rated 3 out of 5 by from Has advantages but somethings are harder than need Being guided step by step is good in that it helps to ensure I dont miss anything. This can also be a draw back as sometimes I want to go to a specific form or a specific area in my return and view or edit a number. I find it difficult to do this easily without going back thru the guided process and finding my way to any particualr item. For example, to go directly to a form where I entered interest,or vehicle registration, or retirement income I have to walk thru multiple interview steps and reanswer questions. I think having a list - or index of specific return areas would greatly ease in navigation.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is FREE Simple. Options to go back and review numerous times. Options to select for assistance.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4137