TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from TURBO TAX IT WAS A OK EXPERIENCE! HOWEVER TURBO TAX COULD ACTUALLY WALK YOU THROUGH IT A LOT BETTER
Date published: 2023-01-31
Rated 5 out of 5 by from Will refer if all goes well It was easy and understanding, hoping this goes through and shows you don’t have to find a place can do it right from home
Date published: 2023-01-31
Rated 5 out of 5 by from So easy I love doing my taxes here The software is so easy to use and get taxes done in under an hour.
Date published: 2023-01-31
Rated 5 out of 5 by from Love TurboTax TurboTax is even faster now than in years past. Will continue to use TurboTax for years to come
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo is Great Fast, Easy and helpful. I have use Turbo Tax for years. I am extremely happy with the results.
Date published: 2023-01-31
Rated 2 out of 5 by from hidden fees Turbo tax is an easy way to file taxes. Everybody knows that, but what they don't tell you is all the fees they try to skip. This year my return was more complicated so it told me I HAD to upgrade to deluxe edition to file. It said it was $90 to upgrade. I had no choice, so I upgraded. When I got to the end of my taxes it added another $40 to pay for State filling. I called support and if you upgrade federal you have to upgrade state. so $90 turned into $130. I thought that was it, but no. They give you the option to pay turbo tax with part of your tax return. (how convenient) what they don't tell you is that there is a fee to do so. I got all the way to the end before it told me there was a $40 fee for paying with my tax return. $40!!! in the end it all came out to $170. What should have been $90 turned into a nightmare of hide and seek with fees.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy Turbo tax is very easy to do on your own Great !!!
Date published: 2023-01-31
Rated 5 out of 5 by from Jaryl was amazing He figured out the step I missed with the code I received. Got all figured out and walked me through to the end he was great.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax is great - very user friendly! We have used TurboTax for years and will continue to do so!
Date published: 2023-01-31
Rated 4 out of 5 by from Great But Wishy-Washy at Times I love Turbotax, however it seems that they do not have a very good grasp on what citizens face if their returns are incorrect. When we agree to these statements with Green Dot Bank etc. and then find out that Turbotax failed to give folks their entire refunds in past years, our level of trust is going to go down. We live in hard times with very little comfort in the future and we don't need more financial problems because of a yearly required task of preparing a set of documents for government use. Instead of recommending that your clients go back and check their own info (without tacking on $50 for extra help) why don't you NOT allow us to send in our tax returns should the interface of Turbotax track errors or missing documents? As in lock the ability to do so until those other documents are prepared? In the end, we pay for a service in order to pay for a service (life in USA) and life isn't getting any cheaper. Consider providing discounted services and "locks" on incorrect returns to working class folks who choose Turbotax over the puzzle of the IRS. That $9 someone may have missed is now a missing carton of eggs in our fridge in Colorado regions, and it could be renter's insurance for those of us who struggle to afford a one bedroom apartment on two incomes. Do your economic research.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 4136
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TURBO TAX IT WAS A OK EXPERIENCE! HOWEVER TURBO TAX COULD ACTUALLY WALK YOU THROUGH IT A LOT BETTER
Date published: 2023-01-31
Rated 5 out of 5 by from Will refer if all goes well It was easy and understanding, hoping this goes through and shows you don’t have to find a place can do it right from home
Date published: 2023-01-31
Rated 5 out of 5 by from So easy I love doing my taxes here The software is so easy to use and get taxes done in under an hour.
Date published: 2023-01-31
Rated 5 out of 5 by from Love TurboTax TurboTax is even faster now than in years past. Will continue to use TurboTax for years to come
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo is Great Fast, Easy and helpful. I have use Turbo Tax for years. I am extremely happy with the results.
Date published: 2023-01-31
Rated 2 out of 5 by from hidden fees Turbo tax is an easy way to file taxes. Everybody knows that, but what they don't tell you is all the fees they try to skip. This year my return was more complicated so it told me I HAD to upgrade to deluxe edition to file. It said it was $90 to upgrade. I had no choice, so I upgraded. When I got to the end of my taxes it added another $40 to pay for State filling. I called support and if you upgrade federal you have to upgrade state. so $90 turned into $130. I thought that was it, but no. They give you the option to pay turbo tax with part of your tax return. (how convenient) what they don't tell you is that there is a fee to do so. I got all the way to the end before it told me there was a $40 fee for paying with my tax return. $40!!! in the end it all came out to $170. What should have been $90 turned into a nightmare of hide and seek with fees.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy Turbo tax is very easy to do on your own Great !!!
Date published: 2023-01-31
Rated 5 out of 5 by from Jaryl was amazing He figured out the step I missed with the code I received. Got all figured out and walked me through to the end he was great.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax is great - very user friendly! We have used TurboTax for years and will continue to do so!
Date published: 2023-01-31
Rated 4 out of 5 by from Great But Wishy-Washy at Times I love Turbotax, however it seems that they do not have a very good grasp on what citizens face if their returns are incorrect. When we agree to these statements with Green Dot Bank etc. and then find out that Turbotax failed to give folks their entire refunds in past years, our level of trust is going to go down. We live in hard times with very little comfort in the future and we don't need more financial problems because of a yearly required task of preparing a set of documents for government use. Instead of recommending that your clients go back and check their own info (without tacking on $50 for extra help) why don't you NOT allow us to send in our tax returns should the interface of Turbotax track errors or missing documents? As in lock the ability to do so until those other documents are prepared? In the end, we pay for a service in order to pay for a service (life in USA) and life isn't getting any cheaper. Consider providing discounted services and "locks" on incorrect returns to working class folks who choose Turbotax over the puzzle of the IRS. That $9 someone may have missed is now a missing carton of eggs in our fridge in Colorado regions, and it could be renter's insurance for those of us who struggle to afford a one bedroom apartment on two incomes. Do your economic research.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 4136