TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from TurboTax Live Full Service is Very Helpful This was a very busy year for me so I decided I'd let a TurboTax expert do my taxes for me, instead of using TT to do my own taxes as I normally do. I was pleased with how fast my taxes were done and with the ease of communicating with my TT expert. He was very responsive to the various questions I had.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax was fast and easy. Thank you to the turbotax expert for helping me file my taxes for the first time. I wasn't expecting the process to be that easy. it eased my stress away towards filing my taxes. Thank you.
Date published: 2022-03-16
Rated 3 out of 5 by from Kind of a hassle Having to grab documents over the course of a few days was a pain.
Date published: 2022-03-16
Rated 5 out of 5 by from Best way to go!! Turbo is easy to follow and in talking with a specialist regarding some confusion with my status, she was wonderful and beyond helpful and gave me a direction. Thank you Jo Ann!!
Date published: 2022-03-16
Rated 5 out of 5 by from Great Experience! My Turbo Tax Live Expert Himabindu was fantastic. She provided stellar support. She was very responsive and thorough in her explanations to me. Himabindu made this a very easy and stress-free experience.
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo makes it easy! I love how I can import some of my lengthy tax documents, sure saves on having to type all that in! Last year I used turbo tax that I downloaded and installed on my computer, this year I did it all online, got to say, online is better, but it was not able to get last years info, so I had to import the return's file, no big deal, but you would think it would find the return, guess turbo doesn't save your info online when you use / purchase its software installed on your computer. Also, it takes a while to install the software and on my computer takes a while to pull it up, online is much better and fast and the way to go.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbotax ? Great TurboTax software easy to use. Took about 30 minutes and I was able to efile
Date published: 2022-03-16
Rated 4 out of 5 by from Good and Solid Program for Most People Turbo Tax is good to very good for most people. I am a retired Financial/Accounting person who uses it but sometimes expects more. If I were to change one thing, it would be making it easier to modify data once entered.
Date published: 2022-03-16
Rated 4 out of 5 by from 2021 turbotax overall pretty easy to use. had some difficulty recalling 2020 file to check previous data but had printed copy= wanted 2020's AGI. Had to wait for some financial forms that were not available until March 3, 2022. Had entered all data then had to wait for these forms to show up..Was notified when they were available & completed & filed. unfortunately my filing was rejected twice coming back with an incorrect AGI. Resubmitted two more times with the original correct data. Printed files again just in case I have to mail them in.
Date published: 2022-03-16
Rated 5 out of 5 by from Thank You Turbo Tax Turbo Tax created an online environment that was easy to understand along with a smooth process to follow!
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4136
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Live Full Service is Very Helpful This was a very busy year for me so I decided I'd let a TurboTax expert do my taxes for me, instead of using TT to do my own taxes as I normally do. I was pleased with how fast my taxes were done and with the ease of communicating with my TT expert. He was very responsive to the various questions I had.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax was fast and easy. Thank you to the turbotax expert for helping me file my taxes for the first time. I wasn't expecting the process to be that easy. it eased my stress away towards filing my taxes. Thank you.
Date published: 2022-03-16
Rated 3 out of 5 by from Kind of a hassle Having to grab documents over the course of a few days was a pain.
Date published: 2022-03-16
Rated 5 out of 5 by from Best way to go!! Turbo is easy to follow and in talking with a specialist regarding some confusion with my status, she was wonderful and beyond helpful and gave me a direction. Thank you Jo Ann!!
Date published: 2022-03-16
Rated 5 out of 5 by from Great Experience! My Turbo Tax Live Expert Himabindu was fantastic. She provided stellar support. She was very responsive and thorough in her explanations to me. Himabindu made this a very easy and stress-free experience.
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo makes it easy! I love how I can import some of my lengthy tax documents, sure saves on having to type all that in! Last year I used turbo tax that I downloaded and installed on my computer, this year I did it all online, got to say, online is better, but it was not able to get last years info, so I had to import the return's file, no big deal, but you would think it would find the return, guess turbo doesn't save your info online when you use / purchase its software installed on your computer. Also, it takes a while to install the software and on my computer takes a while to pull it up, online is much better and fast and the way to go.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbotax ? Great TurboTax software easy to use. Took about 30 minutes and I was able to efile
Date published: 2022-03-16
Rated 4 out of 5 by from Good and Solid Program for Most People Turbo Tax is good to very good for most people. I am a retired Financial/Accounting person who uses it but sometimes expects more. If I were to change one thing, it would be making it easier to modify data once entered.
Date published: 2022-03-16
Rated 4 out of 5 by from 2021 turbotax overall pretty easy to use. had some difficulty recalling 2020 file to check previous data but had printed copy= wanted 2020's AGI. Had to wait for some financial forms that were not available until March 3, 2022. Had entered all data then had to wait for these forms to show up..Was notified when they were available & completed & filed. unfortunately my filing was rejected twice coming back with an incorrect AGI. Resubmitted two more times with the original correct data. Printed files again just in case I have to mail them in.
Date published: 2022-03-16
Rated 5 out of 5 by from Thank You Turbo Tax Turbo Tax created an online environment that was easy to understand along with a smooth process to follow!
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4136