TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from TurboTax Review2021 It works well but needs access to all forms( example, can't get to 2210)
Date published: 2021-04-26
Rated 5 out of 5 by from Turbotax is super easy to use Turbotax is so easy to use- it has very clear instructions and guidance on filling out relevant information. Easy Question and Answer format.
Date published: 2021-04-26
Rated 4 out of 5 by from Very user friendly.I've used TurboTax for years. One complaint: TurboTax didn't spot a significant error this year. When I was reviewing my return before filing, I noticed that my withholding amount had increased dramatically since last year, for no obvious reason. It turned out that for one of my 1099 forms, I had accidentally entered the same number in both the "Gross Distribution" and "Federal Income Tax Withheld" boxes, which would have resulted in my receiving a huge refund. TurboTax did not catch this in the "Federal Review" process and told me I was ready to submit my return. Fortunately, I found and corrected the error. You should make TurboTax question instances where the same number is entered in two boxes that ordinarily would have different amounts.
Date published: 2021-04-26
Rated 5 out of 5 by from Great software simple to use, haven't received an audit in years1
Date published: 2021-04-26
Rated 5 out of 5 by from Great Everything was explained to me. If I had any questions they were answered.
Date published: 2021-04-26
Rated 5 out of 5 by from Glory to Jesus. Turbo Tax offers great service. Great service and client was very helpful to meet my needs in doing taxes
Date published: 2021-04-26
Rated 5 out of 5 by from I've been using Turbo tax for ever. So easy Always great working through the Turbo Tax . Easy to do and they explain everything.
Date published: 2021-04-26
Rated 5 out of 5 by from Great! Couldn't have been easier took a couple hours! The expert was great!
Date published: 2021-04-26
Rated 5 out of 5 by from Easy to Use I was apprehensive preparing my taxes myself. Turbotax is easy to use and the navigation through each stage is simple to follow
Date published: 2021-04-26
Rated 3 out of 5 by from has some issues Well had some issues. go through the interview things don't add up. go to preview the forms, cant preview unless you pay, cant have a conversation with an agent - without seeing exactly what the problem is - on what form - on what line. then even after you do - had to go in and make manual adjustments to the forms - because the information was not automatically pulled form one form to another. This *SHOULD HAVE*; is eligible for FREE filing - but since I ran into issues with your software not automatically pulling information over, I had to pay to find out how to do that. Not good Intuit.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 4131
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Review2021 It works well but needs access to all forms( example, can't get to 2210)
Date published: 2021-04-26
Rated 5 out of 5 by from Turbotax is super easy to use Turbotax is so easy to use- it has very clear instructions and guidance on filling out relevant information. Easy Question and Answer format.
Date published: 2021-04-26
Rated 4 out of 5 by from Very user friendly.I've used TurboTax for years. One complaint: TurboTax didn't spot a significant error this year. When I was reviewing my return before filing, I noticed that my withholding amount had increased dramatically since last year, for no obvious reason. It turned out that for one of my 1099 forms, I had accidentally entered the same number in both the "Gross Distribution" and "Federal Income Tax Withheld" boxes, which would have resulted in my receiving a huge refund. TurboTax did not catch this in the "Federal Review" process and told me I was ready to submit my return. Fortunately, I found and corrected the error. You should make TurboTax question instances where the same number is entered in two boxes that ordinarily would have different amounts.
Date published: 2021-04-26
Rated 5 out of 5 by from Great software simple to use, haven't received an audit in years1
Date published: 2021-04-26
Rated 5 out of 5 by from Great Everything was explained to me. If I had any questions they were answered.
Date published: 2021-04-26
Rated 5 out of 5 by from Glory to Jesus. Turbo Tax offers great service. Great service and client was very helpful to meet my needs in doing taxes
Date published: 2021-04-26
Rated 5 out of 5 by from I've been using Turbo tax for ever. So easy Always great working through the Turbo Tax . Easy to do and they explain everything.
Date published: 2021-04-26
Rated 5 out of 5 by from Great! Couldn't have been easier took a couple hours! The expert was great!
Date published: 2021-04-26
Rated 5 out of 5 by from Easy to Use I was apprehensive preparing my taxes myself. Turbotax is easy to use and the navigation through each stage is simple to follow
Date published: 2021-04-26
Rated 3 out of 5 by from has some issues Well had some issues. go through the interview things don't add up. go to preview the forms, cant preview unless you pay, cant have a conversation with an agent - without seeing exactly what the problem is - on what form - on what line. then even after you do - had to go in and make manual adjustments to the forms - because the information was not automatically pulled form one form to another. This *SHOULD HAVE*; is eligible for FREE filing - but since I ran into issues with your software not automatically pulling information over, I had to pay to find out how to do that. Not good Intuit.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 4131