TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
JetDr from
Love TurboTax, easy from your own home
I have been using TurboTax for several years, have never had a problem. I do like the option that if help is needed, they call and give you step by step guidance.
Date published: 2023-01-27
Rated 5 out of 5 by
Me350510 from
I enjoy using TurboTax
I've been using turbo 8 years now and I've enjoyed every minute
Date published: 2023-01-27
Rated 5 out of 5 by
nbalaji1983 from
Amazing service
User friendly and customer service are great. Enjoyed their service
Date published: 2023-01-27
Rated 5 out of 5 by
Turrrrbooo from
Omg
Amazingly easy to use. Guided through the entire thing in much details.
Date published: 2023-01-27
Rated 5 out of 5 by
Evie23 from
Great
Great and easy to file and very helpful, will definitely will use again
Date published: 2023-01-27
Rated 5 out of 5 by
eric t franks from
Turbotax
very easy to do, first time doing my taxes fun and quick
Date published: 2023-01-27
Rated 5 out of 5 by
Maria_Rod from
It's Like Getting Help From a Friend
Every step of the way, Turbo Tax makes me feel reassured about the process. Each section is clearly explained with side notes that offer explanations. Overall, the website is simple to navigate. I get email/cell updates...I have zero issues and have used Turbo Tax for years.
Date published: 2023-01-27
Rated 1 out of 5 by
FrustrationinCali from
Surprise Costs
Unfortunately due to a 1099-B I had to pay for this year's service. Frustrating, but I guess understandable. What I really had a problem with was the quoted price of $69 the whole way through the process to on the last page before filing a surprise additional $44 for "premium services". Next year I will be doing my taxes by hand after this rug pulling scheme by TurboTax.
Date published: 2023-01-27
Rated 5 out of 5 by
lisaj3738 from
turbo tax was great
turbo tax was easy to use. and will be using again
Date published: 2023-01-27
Rated 5 out of 5 by
MomMom411 from
Turbo Tax is User Friendly
Turbo Tax is User Friendly! Highly recommend using it!
All TurboTax® Offerings Reviews - Page 414
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JetDr from
Love TurboTax, easy from your own home
I have been using TurboTax for several years, have never had a problem. I do like the option that if help is needed, they call and give you step by step guidance.
Date published: 2023-01-27
Rated 5 out of 5 by
Me350510 from
I enjoy using TurboTax
I've been using turbo 8 years now and I've enjoyed every minute
Date published: 2023-01-27
Rated 5 out of 5 by
nbalaji1983 from
Amazing service
User friendly and customer service are great. Enjoyed their service
Date published: 2023-01-27
Rated 5 out of 5 by
Turrrrbooo from
Omg
Amazingly easy to use. Guided through the entire thing in much details.
Date published: 2023-01-27
Rated 5 out of 5 by
Evie23 from
Great
Great and easy to file and very helpful, will definitely will use again
Date published: 2023-01-27
Rated 5 out of 5 by
eric t franks from
Turbotax
very easy to do, first time doing my taxes fun and quick
Date published: 2023-01-27
Rated 5 out of 5 by
Maria_Rod from
It's Like Getting Help From a Friend
Every step of the way, Turbo Tax makes me feel reassured about the process. Each section is clearly explained with side notes that offer explanations. Overall, the website is simple to navigate. I get email/cell updates...I have zero issues and have used Turbo Tax for years.
Date published: 2023-01-27
Rated 1 out of 5 by
FrustrationinCali from
Surprise Costs
Unfortunately due to a 1099-B I had to pay for this year's service. Frustrating, but I guess understandable. What I really had a problem with was the quoted price of $69 the whole way through the process to on the last page before filing a surprise additional $44 for "premium services". Next year I will be doing my taxes by hand after this rug pulling scheme by TurboTax.
Date published: 2023-01-27
Rated 5 out of 5 by
lisaj3738 from
turbo tax was great
turbo tax was easy to use. and will be using again
Date published: 2023-01-27
Rated 5 out of 5 by
MomMom411 from
Turbo Tax is User Friendly
Turbo Tax is User Friendly! Highly recommend using it!
All TurboTax® Offerings Reviews - Page 414
Date published: 2023-01-27