TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Consistently thorough and reliable! Dedicated TurboTax customer since 2009. Would not use anything else. The way they walk you through each step of the process and provide explanations if needed puts me the user in control, reassuring me every step of the way.
Date published: 2023-04-09
Rated 5 out of 5 by from I am very satisfied with Turbo Tax service Turbo tax service really helps me finish filling my income tax smoothly and satisfactorily
Date published: 2023-04-09
Rated 5 out of 5 by from EXCELLENT Software! EXCELLENT Software! Keep up the great work on improving your technology!
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo tax returns I like using turbo tax. Fairly simple even though you might not get all the sneaky loopholes- otherwise known as TAX LAWS that a CPA might find for you. My one complaint is the basic version which used to be free now costs $59 and if you try using the basic version as compared to the deluxe version--$129 to see if there is any difference your stuck with the deluxe version. At least I couldn't figure out how to go back to the basic version.
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax is Good! Great to have a hands-on opportunity to submit taxes.
Date published: 2023-04-09
Rated 5 out of 5 by from EASY PEASY This program was easy to navigate and understand. Love the part where it filled in the w-2 information for you
Date published: 2023-04-09
Rated 5 out of 5 by from Another Tax Filing, another Turbo Tax purchase! We have been filing our taxes with Turbo Tax since the 1980s! I feel very confident in the process, and have never been audited. I'm proud of doing my own taxes for 37 years!
Date published: 2023-04-09
Rated 5 out of 5 by from Great customer service & live tax expert support Great customer service & live tax expert support. I was able to work with multiple tax experts during my tax filing last year and this year. I had some errors in the last year's taxes and they were caught in this year's filing by a tax expert, fixed, and paid in this week. I am very happy with my learning and customer service from Turbotax.
Date published: 2023-04-09
Rated 3 out of 5 by from Ran into a glich this year Found a glitch, figured it out, was able to file my taxes as usual.
Date published: 2023-04-09
Rated 4 out of 5 by from More Difficult Felt as though it was more difficult, just began social security, felt as though more things were bundled, just more difficult this year.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4129
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Consistently thorough and reliable! Dedicated TurboTax customer since 2009. Would not use anything else. The way they walk you through each step of the process and provide explanations if needed puts me the user in control, reassuring me every step of the way.
Date published: 2023-04-09
Rated 5 out of 5 by from I am very satisfied with Turbo Tax service Turbo tax service really helps me finish filling my income tax smoothly and satisfactorily
Date published: 2023-04-09
Rated 5 out of 5 by from EXCELLENT Software! EXCELLENT Software! Keep up the great work on improving your technology!
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo tax returns I like using turbo tax. Fairly simple even though you might not get all the sneaky loopholes- otherwise known as TAX LAWS that a CPA might find for you. My one complaint is the basic version which used to be free now costs $59 and if you try using the basic version as compared to the deluxe version--$129 to see if there is any difference your stuck with the deluxe version. At least I couldn't figure out how to go back to the basic version.
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax is Good! Great to have a hands-on opportunity to submit taxes.
Date published: 2023-04-09
Rated 5 out of 5 by from EASY PEASY This program was easy to navigate and understand. Love the part where it filled in the w-2 information for you
Date published: 2023-04-09
Rated 5 out of 5 by from Another Tax Filing, another Turbo Tax purchase! We have been filing our taxes with Turbo Tax since the 1980s! I feel very confident in the process, and have never been audited. I'm proud of doing my own taxes for 37 years!
Date published: 2023-04-09
Rated 5 out of 5 by from Great customer service & live tax expert support Great customer service & live tax expert support. I was able to work with multiple tax experts during my tax filing last year and this year. I had some errors in the last year's taxes and they were caught in this year's filing by a tax expert, fixed, and paid in this week. I am very happy with my learning and customer service from Turbotax.
Date published: 2023-04-09
Rated 3 out of 5 by from Ran into a glich this year Found a glitch, figured it out, was able to file my taxes as usual.
Date published: 2023-04-09
Rated 4 out of 5 by from More Difficult Felt as though it was more difficult, just began social security, felt as though more things were bundled, just more difficult this year.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4129