TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax rocks!!! I came in not knowing what was going to happen Very professional and nice!
Date published: 2023-02-25
Rated 5 out of 5 by from Review 2022 TT Straight forward Q&A to follow. Clear separation of items with descriptions. Help if needed.
Date published: 2023-02-25
Rated 5 out of 5 by from I have used Turbotax for years Easy to use and continue to use it every year. The programs are easy to use
Date published: 2023-02-25
Rated 1 out of 5 by from Software Form Bugs and Inexperienced Support there was an issue. A bug in your software on the medical expenses form. the form was calculating a bogus amount. talk with a number support personal. they were not trained, tried many things to fix the issue such as putting zeros in form, taking zeros out of form, deleting the form. None of these worked, and it several hours with multiple support personnel only to realize that none of these fixed worked. IT was extremely frustrating to have wasted all this time. I don't trust that Turbo Tax software is working correctly, and will not use it next year. I would also like a refund of my $89 since the so-called "more experienced" analyst knew no more than the regular analyst.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is a time saver as well as wicked awesom All questions answered patiently and timely thank you so very much turbo tax
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax is awesome I been using Turbo tax for a few years already and have been amazing!
Date published: 2023-02-25
Rated 3 out of 5 by from TurboTax Is a Pain to Do to Save Some Money There were quite a few things that didn't work that I had to end up doing manually, like the 1099-DIV form. Also just to get the forms submitted I had to approve about five things. I know it's not their fault on the approvals, but it was very frustrating.
Date published: 2023-02-25
Rated 1 out of 5 by from TERRIBLE I have never had more issues dewing my taxes ever! I will never use you again!
Date published: 2023-02-25
Rated 5 out of 5 by from easy to do you using this soft ware I had a great time doing my own taxes. This is the easiest software I have, or had to use. Thank you so much trouble to ask.
Date published: 2023-02-25
Rated 4 out of 5 by from Easy but $$$ It is pretty simple and self explanatory but they asking for too much dang money out of my tax money that I haven't even gotten yet.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 4128
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax rocks!!! I came in not knowing what was going to happen Very professional and nice!
Date published: 2023-02-25
Rated 5 out of 5 by from Review 2022 TT Straight forward Q&A to follow. Clear separation of items with descriptions. Help if needed.
Date published: 2023-02-25
Rated 5 out of 5 by from I have used Turbotax for years Easy to use and continue to use it every year. The programs are easy to use
Date published: 2023-02-25
Rated 1 out of 5 by from Software Form Bugs and Inexperienced Support there was an issue. A bug in your software on the medical expenses form. the form was calculating a bogus amount. talk with a number support personal. they were not trained, tried many things to fix the issue such as putting zeros in form, taking zeros out of form, deleting the form. None of these worked, and it several hours with multiple support personnel only to realize that none of these fixed worked. IT was extremely frustrating to have wasted all this time. I don't trust that Turbo Tax software is working correctly, and will not use it next year. I would also like a refund of my $89 since the so-called "more experienced" analyst knew no more than the regular analyst.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is a time saver as well as wicked awesom All questions answered patiently and timely thank you so very much turbo tax
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax is awesome I been using Turbo tax for a few years already and have been amazing!
Date published: 2023-02-25
Rated 3 out of 5 by from TurboTax Is a Pain to Do to Save Some Money There were quite a few things that didn't work that I had to end up doing manually, like the 1099-DIV form. Also just to get the forms submitted I had to approve about five things. I know it's not their fault on the approvals, but it was very frustrating.
Date published: 2023-02-25
Rated 1 out of 5 by from TERRIBLE I have never had more issues dewing my taxes ever! I will never use you again!
Date published: 2023-02-25
Rated 5 out of 5 by from easy to do you using this soft ware I had a great time doing my own taxes. This is the easiest software I have, or had to use. Thank you so much trouble to ask.
Date published: 2023-02-25
Rated 4 out of 5 by from Easy but $$$ It is pretty simple and self explanatory but they asking for too much dang money out of my tax money that I haven't even gotten yet.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 4128