TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from amended return for 1099-r Filed an amended return. system scanned my 1099-R form but showed up taxable, did not catch until submitted. Called help line and expert solved my problem very quickly.
Date published: 2023-04-06
Rated 3 out of 5 by from Very Disappointed Turbo Tax 2022 allowed me to file a return without filling in a 1095-a form - it did not catch that it was not entered so my taxes got rejected. I then had to enter in the 1095 info and the return was accepted. Why was this not caught by the return review? Very disappointed I believe this should have been caught long before I was allowed to submit my tax return! Could someone please explain how this was not caught by the software?
Date published: 2023-04-06
Rated 5 out of 5 by from awesome My experience was great! It was quick and easy. I will definitely use again.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is so easy and convenient I have used TurboTax for several years and highly recommend it
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent Results TO BAD the fees keep going up. I like the service and do not know where the SO-CALL FREE FILING ADVERTISEMENT GOT TO.
Date published: 2023-04-06
Rated 4 out of 5 by from A few problems 1. Contribution for IRAs: The notice for not entering rollover IRAs is in very small print. Needed discussion with a representative to straighten out why my tax bill was so large. Rollovers are uncommon, but if the amount contributed is large, maybe it should be checked with a question having a disclaimer "This is uncommon." 2. On the 1040-SR, there is a location to allow a representative to discuss the tax form. There is no way to provide this information without going through several forms and clicks to find an entry area--and it was not easy to find the location. If it is on the form, it should be addressed by a direct question in the Step-by-Step method.
Date published: 2023-04-06
Rated 3 out of 5 by from Reserved Tax prep was ok. Had to call about where to put Canada interest. Difficult to get the correct answer. found it myself incidentally. She tried and even called back. Today I left the return and had to sign in again----but only had intuit sign in which wouldn't take my turbo tax sign in. Very irritating --had to go out and START over. Waste of time
Date published: 2023-04-06
Rated 5 out of 5 by from Loved it She was great !! And helped me through it all I love her assistance.
Date published: 2023-04-06
Rated 5 out of 5 by from I love Turbo Tax - since the beginning! I've used Turbo Tax since the beginning of the product. It's easy to navigate and, if you want to go back and add or change information, that's easy to do too! They explain everything - EVERYTHING. I always feel very confident that my return is correct when I send it off. Since I've never been audited or questioned by the IRS, they apparently agree.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great This was my first time filing my own taxes and I now plan to do so every year!! This made the whole process very easy!
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4126
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from amended return for 1099-r Filed an amended return. system scanned my 1099-R form but showed up taxable, did not catch until submitted. Called help line and expert solved my problem very quickly.
Date published: 2023-04-06
Rated 3 out of 5 by from Very Disappointed Turbo Tax 2022 allowed me to file a return without filling in a 1095-a form - it did not catch that it was not entered so my taxes got rejected. I then had to enter in the 1095 info and the return was accepted. Why was this not caught by the return review? Very disappointed I believe this should have been caught long before I was allowed to submit my tax return! Could someone please explain how this was not caught by the software?
Date published: 2023-04-06
Rated 5 out of 5 by from awesome My experience was great! It was quick and easy. I will definitely use again.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is so easy and convenient I have used TurboTax for several years and highly recommend it
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent Results TO BAD the fees keep going up. I like the service and do not know where the SO-CALL FREE FILING ADVERTISEMENT GOT TO.
Date published: 2023-04-06
Rated 4 out of 5 by from A few problems 1. Contribution for IRAs: The notice for not entering rollover IRAs is in very small print. Needed discussion with a representative to straighten out why my tax bill was so large. Rollovers are uncommon, but if the amount contributed is large, maybe it should be checked with a question having a disclaimer "This is uncommon." 2. On the 1040-SR, there is a location to allow a representative to discuss the tax form. There is no way to provide this information without going through several forms and clicks to find an entry area--and it was not easy to find the location. If it is on the form, it should be addressed by a direct question in the Step-by-Step method.
Date published: 2023-04-06
Rated 3 out of 5 by from Reserved Tax prep was ok. Had to call about where to put Canada interest. Difficult to get the correct answer. found it myself incidentally. She tried and even called back. Today I left the return and had to sign in again----but only had intuit sign in which wouldn't take my turbo tax sign in. Very irritating --had to go out and START over. Waste of time
Date published: 2023-04-06
Rated 5 out of 5 by from Loved it She was great !! And helped me through it all I love her assistance.
Date published: 2023-04-06
Rated 5 out of 5 by from I love Turbo Tax - since the beginning! I've used Turbo Tax since the beginning of the product. It's easy to navigate and, if you want to go back and add or change information, that's easy to do too! They explain everything - EVERYTHING. I always feel very confident that my return is correct when I send it off. Since I've never been audited or questioned by the IRS, they apparently agree.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great This was my first time filing my own taxes and I now plan to do so every year!! This made the whole process very easy!
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4126