TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Cant e-file state after I completed it I can not e-file state I paid $55 for service and not working. After I paid 170 for software for federal filing under S corp that was 130 at staples. Are you not allowed to e-file state? Please let me know what you can do to help
Date published: 2022-03-16
Rated 1 out of 5 by from Fee added Fee was added without knowing, premium service? i just wanted a simple free tax return like always and got pulled into 150 of filing fees, state and federal I'm ok with but a premium service fee I didn't want or need and could not remove. just filed anyways
Date published: 2022-03-16
Rated 5 out of 5 by from Best service to use Very simple and clear. Just come prepared with all your tax and personal info, and the rest is pretty much a snap!
Date published: 2022-03-16
Rated 5 out of 5 by from QUICK AND EASY My first time ever filing and first time ever filing on my own. Couldn't have done it without Turbo Tax !
Date published: 2022-03-16
Rated 5 out of 5 by from I enjoy using turbo tax! Very easily to use and file for little cost. This is great for people with busy lifestyles!
Date published: 2022-03-16
Rated 1 out of 5 by from Really Crappy 31 errors that were not real or correctable Unable to print from the software Unable to file electronically Forms missing Unable to process overseas pensions Had to manually search prior year forms
Date published: 2022-03-16
Rated 2 out of 5 by from Some Businesses Use Macs The personal product that is web-based is great! However, the business version is Windows only and requires a download. I run my entire business off of my Mac, but keep a Windows virtual machine around just to do my taxes every year with their Turbotax product. If I ever spend the time, and actually find, a product that will allow me to file my S Corp's taxes from my Mac and no longer need a Windows virtual machine, I'm completely open to switching.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is awesome Turbo Tax was easy and they led my way all the time
Date published: 2022-03-16
Rated 5 out of 5 by from great it was greatttttttttttttttttttttttttttttttttttttttttttttttttttt
Date published: 2022-03-16
Rated 3 out of 5 by from Not as easy as touted. I retired from Civil service under the old CSRS system. Turbo tax kept asking me questions about my required distributions and other things that did not pertain to me. I was caught in a loop that had no exit. What should have been a simple 1099 EZ became 9 pages of worksheets. I have few deductions at my age and a simple standard deduction return has sufficed for several years now. I could have done this much easier with a form from the post office and a pencil. I choseTurbo tax so I could E-file and get my refund faster. The live "help" was non existent or at least extremely difficult to get in touch with. Again, I ended up in an endless loop and finally just gave up. Even a simple return is not a "one size fits all" and for $40.00 I really expected a more user friendly program. A simple pension is nothing like an investment based retirement, and unless you are in one, the terms make no sense.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4125
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Cant e-file state after I completed it I can not e-file state I paid $55 for service and not working. After I paid 170 for software for federal filing under S corp that was 130 at staples. Are you not allowed to e-file state? Please let me know what you can do to help
Date published: 2022-03-16
Rated 1 out of 5 by from Fee added Fee was added without knowing, premium service? i just wanted a simple free tax return like always and got pulled into 150 of filing fees, state and federal I'm ok with but a premium service fee I didn't want or need and could not remove. just filed anyways
Date published: 2022-03-16
Rated 5 out of 5 by from Best service to use Very simple and clear. Just come prepared with all your tax and personal info, and the rest is pretty much a snap!
Date published: 2022-03-16
Rated 5 out of 5 by from QUICK AND EASY My first time ever filing and first time ever filing on my own. Couldn't have done it without Turbo Tax !
Date published: 2022-03-16
Rated 5 out of 5 by from I enjoy using turbo tax! Very easily to use and file for little cost. This is great for people with busy lifestyles!
Date published: 2022-03-16
Rated 1 out of 5 by from Really Crappy 31 errors that were not real or correctable Unable to print from the software Unable to file electronically Forms missing Unable to process overseas pensions Had to manually search prior year forms
Date published: 2022-03-16
Rated 2 out of 5 by from Some Businesses Use Macs The personal product that is web-based is great! However, the business version is Windows only and requires a download. I run my entire business off of my Mac, but keep a Windows virtual machine around just to do my taxes every year with their Turbotax product. If I ever spend the time, and actually find, a product that will allow me to file my S Corp's taxes from my Mac and no longer need a Windows virtual machine, I'm completely open to switching.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is awesome Turbo Tax was easy and they led my way all the time
Date published: 2022-03-16
Rated 5 out of 5 by from great it was greatttttttttttttttttttttttttttttttttttttttttttttttttttt
Date published: 2022-03-16
Rated 3 out of 5 by from Not as easy as touted. I retired from Civil service under the old CSRS system. Turbo tax kept asking me questions about my required distributions and other things that did not pertain to me. I was caught in a loop that had no exit. What should have been a simple 1099 EZ became 9 pages of worksheets. I have few deductions at my age and a simple standard deduction return has sufficed for several years now. I could have done this much easier with a form from the post office and a pencil. I choseTurbo tax so I could E-file and get my refund faster. The live "help" was non existent or at least extremely difficult to get in touch with. Again, I ended up in an endless loop and finally just gave up. Even a simple return is not a "one size fits all" and for $40.00 I really expected a more user friendly program. A simple pension is nothing like an investment based retirement, and unless you are in one, the terms make no sense.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4125