TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Ok, but I had to spend a lot of time self-learning Ok finally after 3 days dedicated to do my taxes I was able to file. I had to spend a lot of time self-learning, online help chat is just a waste of time. Form I099-INT has software issues while entering foreign bank info, shall not ask for FEID if there is a foreign bank info, workaround leave it blank and continue ignoring checks findings. Form 8938 duplicated one of my foreign bank info, very frustrating, workaround: I had to removed it and from somewhere else it was still getting one instance at lease fixed my duplication issue.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax has been an excellent tool If been using Turbo Tax for 10-12 years now and never had a problem with my federal and state returns. So easy to use.
Date published: 2021-04-05
Rated 5 out of 5 by from Nothing easier !! Use Turbo Tax I have a very simple return, Turbo Tax is very user-friendly. I was done in minutes !
Date published: 2021-04-05
Rated 5 out of 5 by from Peace of Mind I'm usually a procrastinator and every year I seem to be completing my taxes earlier because Turbo Tax is so user friendly and has all my records from previous years.
Date published: 2021-04-05
Rated 5 out of 5 by from Greattttt. great service ,each time I file. Fast deposits to my account.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax 2020 Deluxe was the perfect tool The step by step instructions are very helpful, and the option to fill just the necessary forms is great. I was able to use the Deluxe version for Federal and State taxes claiming interest income, dividends, capital gains and losses, and K-1 forms for an LLC. Montana state worksheets were much improved from last year - including the option to file separately on the single form to claim itemized deductions (used standard deduction for Federal and filed jointly). I was able to view all the forms and worksheets and verify the information prior to filing.
Date published: 2021-04-05
Rated 5 out of 5 by from Super! I chatted with a live helper and they were extremely helpful and nice
Date published: 2021-04-05
Rated 5 out of 5 by from great first time! it was easy and straight forward. the online virtual help was great!
Date published: 2021-04-05
Rated 2 out of 5 by from Turbo was under explained and poorly designed The charitable contribution entry was a night mare. Nothing I entered worked until magically a "15" showed up on their form. So I put that in. I have no idea were that figure came from. It wasn't there initially, only after 20 minutes of trying.
Date published: 2021-04-05
Rated 5 out of 5 by from Pretty good Simple and easy. I do recommend turbo tax. excellent speed
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4123
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Ok, but I had to spend a lot of time self-learning Ok finally after 3 days dedicated to do my taxes I was able to file. I had to spend a lot of time self-learning, online help chat is just a waste of time. Form I099-INT has software issues while entering foreign bank info, shall not ask for FEID if there is a foreign bank info, workaround leave it blank and continue ignoring checks findings. Form 8938 duplicated one of my foreign bank info, very frustrating, workaround: I had to removed it and from somewhere else it was still getting one instance at lease fixed my duplication issue.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax has been an excellent tool If been using Turbo Tax for 10-12 years now and never had a problem with my federal and state returns. So easy to use.
Date published: 2021-04-05
Rated 5 out of 5 by from Nothing easier !! Use Turbo Tax I have a very simple return, Turbo Tax is very user-friendly. I was done in minutes !
Date published: 2021-04-05
Rated 5 out of 5 by from Peace of Mind I'm usually a procrastinator and every year I seem to be completing my taxes earlier because Turbo Tax is so user friendly and has all my records from previous years.
Date published: 2021-04-05
Rated 5 out of 5 by from Greattttt. great service ,each time I file. Fast deposits to my account.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax 2020 Deluxe was the perfect tool The step by step instructions are very helpful, and the option to fill just the necessary forms is great. I was able to use the Deluxe version for Federal and State taxes claiming interest income, dividends, capital gains and losses, and K-1 forms for an LLC. Montana state worksheets were much improved from last year - including the option to file separately on the single form to claim itemized deductions (used standard deduction for Federal and filed jointly). I was able to view all the forms and worksheets and verify the information prior to filing.
Date published: 2021-04-05
Rated 5 out of 5 by from Super! I chatted with a live helper and they were extremely helpful and nice
Date published: 2021-04-05
Rated 5 out of 5 by from great first time! it was easy and straight forward. the online virtual help was great!
Date published: 2021-04-05
Rated 2 out of 5 by from Turbo was under explained and poorly designed The charitable contribution entry was a night mare. Nothing I entered worked until magically a "15" showed up on their form. So I put that in. I have no idea were that figure came from. It wasn't there initially, only after 20 minutes of trying.
Date published: 2021-04-05
Rated 5 out of 5 by from Pretty good Simple and easy. I do recommend turbo tax. excellent speed
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4123