TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Bad you guys have not been able to properly proces Bad been trying to do this for 6 months it sucks if they reject it one more time I'm going to need some help finding my agi
Date published: 2022-07-26
Rated 5 out of 5 by from Very helpful I thanked them very much. The whole team was very helpful
Date published: 2022-07-26
Rated 5 out of 5 by from turbotax is good the agent was VERY helpful and patient and made things very simple and easy
Date published: 2022-07-26
Rated 4 out of 5 by from Turbo Tax works well but is too expensive the poor Seeing how low our income was I was shocked to see how much it cost to complete the tax forms and have them sent in. We created two apartments out of our home and that added a bunch to our Turbo Tax bill. My wife does crafts as a hobby but always reported it as a home based business. The TurboTax forms cost 5 times as much as she earned last yet. I've used TurboTax for years but have started thinking I should look for another solution.
Date published: 2022-07-26
Rated 5 out of 5 by from Awesome product! Support staff is very knowledgeable and friendly. Highly recommend.
Date published: 2022-07-26
Rated 5 out of 5 by from Love the hand it over feature We had complicated tax year and the hand it over a future made it very simple and took so much stress off of me and my family would highly recommend!
Date published: 2022-07-26
Rated 1 out of 5 by from cluster getting taxes filed, buggy as hell!! Super buggy, the IRS kept rejecting my returns because of turbo tax bugs.
Date published: 2022-07-26
Rated 3 out of 5 by from TurboTax 2021 Not so great This is the first year I have had issues with turbo tax. My wife and I have only lived and earned money in Texas. It tells me I do not have to complete state tax. YET it keeps telling me I need to complete Illinois form. Worst is, even when I tried to delete the Illinois state tax forms.dozens of times - it does not delete the forms and keeps wanting me to file Illinois state tax. In frustration I put zeros and submit federal and said do not file state. There ABSOLUTELY NO way to easily report a turbo tax software defect. I felt so frustrated after using turbo tax over 10 years I feel like I need to use another brand. They have worst support for their software defect -
Date published: 2022-07-26
Rated 5 out of 5 by from Turbo Tax is Awesome TURBO TAX was easy to follow and informed me of any errors within my tax returns. I did not communicate with an advisor; however when asked about signing out of turbo tax, I was given helpful information
Date published: 2022-07-26
Rated 5 out of 5 by from I love Turbo Tax I've been using Turbo Tax for over a decade now and I can't see myself ever filing my taxes any other way.
Date published: 2022-07-26
All TurboTax® Offerings Reviews - Page 413
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Bad you guys have not been able to properly proces Bad been trying to do this for 6 months it sucks if they reject it one more time I'm going to need some help finding my agi
Date published: 2022-07-26
Rated 5 out of 5 by from Very helpful I thanked them very much. The whole team was very helpful
Date published: 2022-07-26
Rated 5 out of 5 by from turbotax is good the agent was VERY helpful and patient and made things very simple and easy
Date published: 2022-07-26
Rated 4 out of 5 by from Turbo Tax works well but is too expensive the poor Seeing how low our income was I was shocked to see how much it cost to complete the tax forms and have them sent in. We created two apartments out of our home and that added a bunch to our Turbo Tax bill. My wife does crafts as a hobby but always reported it as a home based business. The TurboTax forms cost 5 times as much as she earned last yet. I've used TurboTax for years but have started thinking I should look for another solution.
Date published: 2022-07-26
Rated 5 out of 5 by from Awesome product! Support staff is very knowledgeable and friendly. Highly recommend.
Date published: 2022-07-26
Rated 5 out of 5 by from Love the hand it over feature We had complicated tax year and the hand it over a future made it very simple and took so much stress off of me and my family would highly recommend!
Date published: 2022-07-26
Rated 1 out of 5 by from cluster getting taxes filed, buggy as hell!! Super buggy, the IRS kept rejecting my returns because of turbo tax bugs.
Date published: 2022-07-26
Rated 3 out of 5 by from TurboTax 2021 Not so great This is the first year I have had issues with turbo tax. My wife and I have only lived and earned money in Texas. It tells me I do not have to complete state tax. YET it keeps telling me I need to complete Illinois form. Worst is, even when I tried to delete the Illinois state tax forms.dozens of times - it does not delete the forms and keeps wanting me to file Illinois state tax. In frustration I put zeros and submit federal and said do not file state. There ABSOLUTELY NO way to easily report a turbo tax software defect. I felt so frustrated after using turbo tax over 10 years I feel like I need to use another brand. They have worst support for their software defect -
Date published: 2022-07-26
Rated 5 out of 5 by from Turbo Tax is Awesome TURBO TAX was easy to follow and informed me of any errors within my tax returns. I did not communicate with an advisor; however when asked about signing out of turbo tax, I was given helpful information
Date published: 2022-07-26
Rated 5 out of 5 by from I love Turbo Tax I've been using Turbo Tax for over a decade now and I can't see myself ever filing my taxes any other way.
Date published: 2022-07-26
All TurboTax® Offerings Reviews - Page 413