TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Used for 20+ years, excellent help Did not download my 1099-R form from my investment account and almost caused a tax error. Investment company said, "not us", call TurboTax, perhaps next year. Otherwise, it's a lifeline for excellent returns. I really like the comparisons to the previous year for accuracy. I really like the tax return history to compare with previous several years. I miss seeing the actual return, but I'm sure there is a way to dig down to that information before the end PDF. The late updates concern me. Overall, I recommend to friends and others.
Date published: 2023-04-06
Rated 5 out of 5 by from Thank you for making this so user friendly I love the way things are explained it simple to understand language
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax -- GREAT JOB!! Very straightforward directions. End result was excellent.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax / Intuit Very easy to use! I love that it lets you review and edit every step of the way, and that you file electronically.
Date published: 2023-04-06
Rated 3 out of 5 by from good, not great the user interface is mostly OK, but nag notices for buying extra services is annoying; when trying to review/edit some entries, getting to the document I want to review is cumbersome, requiring a lot of clicks. looking at specific forms is impossible, and that is really a pain, so much so that I will consider other online services in future
Date published: 2023-04-06
Rated 5 out of 5 by from Works great every time TurboTax is fast and simple. Filing taxes made easy.
Date published: 2023-04-06
Rated 4 out of 5 by from Well Done And Pretty Easy There was a lack of clarity with box 14. "NY PFL" there was no clear choice when the return does not list the correct option. I had to research on the Turbo Tax website, and it still was not clear.
Date published: 2023-04-06
Rated 1 out of 5 by from charged me $130 for Sched C should be free Turbo Tax Intuit charges money for what they say should be free. simple return sched c standard deductions qualifies for free but I couldn't complete my return without paying $130. I will research later if there is a class action lawsuit for deception practices ugh.
Date published: 2023-04-06
Rated 5 out of 5 by from Taxes done the easy way This year completing the Taxes was really easy, completed my Taxes in a couple of hours!
Date published: 2023-04-06
Rated 4 out of 5 by from Pricey but great! it's a little expensive, but the service is worth it.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4119
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Used for 20+ years, excellent help Did not download my 1099-R form from my investment account and almost caused a tax error. Investment company said, "not us", call TurboTax, perhaps next year. Otherwise, it's a lifeline for excellent returns. I really like the comparisons to the previous year for accuracy. I really like the tax return history to compare with previous several years. I miss seeing the actual return, but I'm sure there is a way to dig down to that information before the end PDF. The late updates concern me. Overall, I recommend to friends and others.
Date published: 2023-04-06
Rated 5 out of 5 by from Thank you for making this so user friendly I love the way things are explained it simple to understand language
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax -- GREAT JOB!! Very straightforward directions. End result was excellent.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax / Intuit Very easy to use! I love that it lets you review and edit every step of the way, and that you file electronically.
Date published: 2023-04-06
Rated 3 out of 5 by from good, not great the user interface is mostly OK, but nag notices for buying extra services is annoying; when trying to review/edit some entries, getting to the document I want to review is cumbersome, requiring a lot of clicks. looking at specific forms is impossible, and that is really a pain, so much so that I will consider other online services in future
Date published: 2023-04-06
Rated 5 out of 5 by from Works great every time TurboTax is fast and simple. Filing taxes made easy.
Date published: 2023-04-06
Rated 4 out of 5 by from Well Done And Pretty Easy There was a lack of clarity with box 14. "NY PFL" there was no clear choice when the return does not list the correct option. I had to research on the Turbo Tax website, and it still was not clear.
Date published: 2023-04-06
Rated 1 out of 5 by from charged me $130 for Sched C should be free Turbo Tax Intuit charges money for what they say should be free. simple return sched c standard deductions qualifies for free but I couldn't complete my return without paying $130. I will research later if there is a class action lawsuit for deception practices ugh.
Date published: 2023-04-06
Rated 5 out of 5 by from Taxes done the easy way This year completing the Taxes was really easy, completed my Taxes in a couple of hours!
Date published: 2023-04-06
Rated 4 out of 5 by from Pricey but great! it's a little expensive, but the service is worth it.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4119