TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax live is awesome The Turbo Tax love feature is amazing. This is the 2nd year using the live tax expert because of my multiple 1099’s and my wife’s W2 and such they did a great job helping me to get every dollar back possible.
Date published: 2023-02-26
Rated 5 out of 5 by from Excellent for the do it yourselfers Easy, understandable instructions, quick response to questions from a live person when needed.
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo Tax - got it done. It was difficult going to the online version when I have used a cd in my computer in the past. I could not figure out how to grab the previous year data from my computer, so I did have to enter it again. There were some changes to entering income which were confusing at first but I managed to delete all and start over which corrected my problem.
Date published: 2023-02-26
Rated 5 out of 5 by from This year was the best year yet. Improvements made filing so much easier. Did not need chat.
Date published: 2023-02-26
Rated 5 out of 5 by from simple to do if you follow all the prompts yes, interacted with one agent, on Saturday 2/25/23 was not really clear on how to resolve the issue. Sunday morning i interacted with Bruce on the phone. and he was trying to help me with my issue, we had problems solving a issue, it was not solved, but we tried together, just decided to delete and start new.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to understand Quick, easy and is a simplified process. Had no trouble as a first time filer.
Date published: 2023-02-26
Rated 5 out of 5 by from Taxes on my on pace. It has helpful explanations on terms I do not understand. Allows me to save and quit my progress.
Date published: 2023-02-26
Rated 3 out of 5 by from Familiarity Didn't have to yell darn it as many times as last year. Expected to have to pay for use, this year, so payment window was no surprise. The "free, free, free" commercials made me think it was free to use TurboTax and I was mad to have to pay for use.
Date published: 2023-02-26
Rated 5 out of 5 by from great way to file your taxes fast way to file your taxes with excellent customer service if you have any question
Date published: 2023-02-26
Rated 5 out of 5 by from good and easy standar deduction easy for tax stansar deduction like next year i used.....
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 4111
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax live is awesome The Turbo Tax love feature is amazing. This is the 2nd year using the live tax expert because of my multiple 1099’s and my wife’s W2 and such they did a great job helping me to get every dollar back possible.
Date published: 2023-02-26
Rated 5 out of 5 by from Excellent for the do it yourselfers Easy, understandable instructions, quick response to questions from a live person when needed.
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo Tax - got it done. It was difficult going to the online version when I have used a cd in my computer in the past. I could not figure out how to grab the previous year data from my computer, so I did have to enter it again. There were some changes to entering income which were confusing at first but I managed to delete all and start over which corrected my problem.
Date published: 2023-02-26
Rated 5 out of 5 by from This year was the best year yet. Improvements made filing so much easier. Did not need chat.
Date published: 2023-02-26
Rated 5 out of 5 by from simple to do if you follow all the prompts yes, interacted with one agent, on Saturday 2/25/23 was not really clear on how to resolve the issue. Sunday morning i interacted with Bruce on the phone. and he was trying to help me with my issue, we had problems solving a issue, it was not solved, but we tried together, just decided to delete and start new.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to understand Quick, easy and is a simplified process. Had no trouble as a first time filer.
Date published: 2023-02-26
Rated 5 out of 5 by from Taxes on my on pace. It has helpful explanations on terms I do not understand. Allows me to save and quit my progress.
Date published: 2023-02-26
Rated 3 out of 5 by from Familiarity Didn't have to yell darn it as many times as last year. Expected to have to pay for use, this year, so payment window was no surprise. The "free, free, free" commercials made me think it was free to use TurboTax and I was mad to have to pay for use.
Date published: 2023-02-26
Rated 5 out of 5 by from great way to file your taxes fast way to file your taxes with excellent customer service if you have any question
Date published: 2023-02-26
Rated 5 out of 5 by from good and easy standar deduction easy for tax stansar deduction like next year i used.....
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 4111