TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from User Friendly, but Terrible QA Testing Overall, the software is very user friendly with the guided questions on the UI. But the fact that I couldn't register the product or e-file my return without changing the resolution down to 1024x768 is unacceptable. It shows extremely poor testing to put out a product that is incompatible with newer, higher resolution monitors. It's even more frustrating that after having thousands of users report this issue, Intuit has failed to provide a fix for this problem. After more than a decade of using this product, it might be time to move on. This year's product was disappointing.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo taxes is so awesome Great was very easy to use I will use again and tell other about turbotax
Date published: 2021-04-06
Rated 5 out of 5 by from Easy TurboTax has made it easy for me to file my taxes in separate states and had answers to any questions I had about my tax returns
Date published: 2021-04-06
Rated 5 out of 5 by from Easy and thorough I like how easy the process it. Turbo Tax walks you through the entire process step by step.
Date published: 2021-04-06
Rated 4 out of 5 by from Awesome! Good experience with tax turbo, had all the information necessary to complete my taxes.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax Rox! Super easy! Thank you so much for your help, I truly appreciate it
Date published: 2021-04-06
Rated 4 out of 5 by from I like how it handles my stock trade info. It is easy to use, and does what it is suppose to.
Date published: 2021-04-06
Rated 5 out of 5 by from Great :) A whole lot easier than I thought it would be to file taxes.
Date published: 2021-04-06
Rated 4 out of 5 by from TURBO TAX IS GREAT EVERY YEAR THAT I HAVE USED TURBO TAX I HAVE HAD NO ISSUES. ITS HAS BEEN AN EASY PROCESS.
Date published: 2021-04-06
Rated 5 out of 5 by from Excellent product only encountered one error Everything worked very well and was able to complete quickly the only problem was very minor but it gave a laugh.... being an accountant, I enjoyed the error in logic... the logic in my HSA / and insurance coverage for my spouse... a bit of error circular logic there... were you cover all year (yes), were you covered on December 1 for the month (yes), why was there a break in coverage and you were not covered? Ouch... got me there, good thing I am an accountant... I was covered all year by the same employer in a family coverage high deductible plan and yet my wife was not covered all year....darn those high deductibles.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 4111
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from User Friendly, but Terrible QA Testing Overall, the software is very user friendly with the guided questions on the UI. But the fact that I couldn't register the product or e-file my return without changing the resolution down to 1024x768 is unacceptable. It shows extremely poor testing to put out a product that is incompatible with newer, higher resolution monitors. It's even more frustrating that after having thousands of users report this issue, Intuit has failed to provide a fix for this problem. After more than a decade of using this product, it might be time to move on. This year's product was disappointing.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo taxes is so awesome Great was very easy to use I will use again and tell other about turbotax
Date published: 2021-04-06
Rated 5 out of 5 by from Easy TurboTax has made it easy for me to file my taxes in separate states and had answers to any questions I had about my tax returns
Date published: 2021-04-06
Rated 5 out of 5 by from Easy and thorough I like how easy the process it. Turbo Tax walks you through the entire process step by step.
Date published: 2021-04-06
Rated 4 out of 5 by from Awesome! Good experience with tax turbo, had all the information necessary to complete my taxes.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax Rox! Super easy! Thank you so much for your help, I truly appreciate it
Date published: 2021-04-06
Rated 4 out of 5 by from I like how it handles my stock trade info. It is easy to use, and does what it is suppose to.
Date published: 2021-04-06
Rated 5 out of 5 by from Great :) A whole lot easier than I thought it would be to file taxes.
Date published: 2021-04-06
Rated 4 out of 5 by from TURBO TAX IS GREAT EVERY YEAR THAT I HAVE USED TURBO TAX I HAVE HAD NO ISSUES. ITS HAS BEEN AN EASY PROCESS.
Date published: 2021-04-06
Rated 5 out of 5 by from Excellent product only encountered one error Everything worked very well and was able to complete quickly the only problem was very minor but it gave a laugh.... being an accountant, I enjoyed the error in logic... the logic in my HSA / and insurance coverage for my spouse... a bit of error circular logic there... were you cover all year (yes), were you covered on December 1 for the month (yes), why was there a break in coverage and you were not covered? Ouch... got me there, good thing I am an accountant... I was covered all year by the same employer in a family coverage high deductible plan and yet my wife was not covered all year....darn those high deductibles.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 4111