TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo tax I had a lot of trouble logging into my account this year. I've used Turbo Tax for years and never had this much trouble. My account could not be located using my birth date and my SSN. I spoke to a person on the help line who was pleasant and helpful. She told me to fill out a recovery form and assisted me but that was rejected! The actual software worked well as usual. I was ready to give up on my account and download H&R Blocks program. Eventually was able to create a new account but this all took me an hour to an hour and a half before I actually got to doing my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from A Great Tool The questions were easy and simple to get through which I appreciated.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy To Use Very Simple Process. I was very impressed with the ease of which I was able to file my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from Awesome!!! Its easy and everything is explanatory. I like how they save your information so you don't have to keep inputting every year.
Date published: 2022-03-24
Rated 5 out of 5 by from Amazing Service Super happy with service and how easy is to understand the process with TurboTax
Date published: 2022-03-24
Rated 5 out of 5 by from very good experience Thank you for a great experience. The people helping were very helpful. the steps were easy to understand
Date published: 2022-03-24
Rated 5 out of 5 by from love it easy to use Loved it easy to use , would recommend to family and friends
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is awesome Ive been using Turbo Tax for over 8 years and love it.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy as always I needed to go back to file for a previous year i never did and it was smooth.
Date published: 2022-03-24
Rated 4 out of 5 by from good until time to pay to file state I feel the program is well done, but when I went to pay for the state with a credit card, I received the response that there were 'issues on our end, working to fix.' I waited and tried several times, but gave up and signed out as a guest.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4109
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax I had a lot of trouble logging into my account this year. I've used Turbo Tax for years and never had this much trouble. My account could not be located using my birth date and my SSN. I spoke to a person on the help line who was pleasant and helpful. She told me to fill out a recovery form and assisted me but that was rejected! The actual software worked well as usual. I was ready to give up on my account and download H&R Blocks program. Eventually was able to create a new account but this all took me an hour to an hour and a half before I actually got to doing my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from A Great Tool The questions were easy and simple to get through which I appreciated.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy To Use Very Simple Process. I was very impressed with the ease of which I was able to file my taxes.
Date published: 2022-03-24
Rated 5 out of 5 by from Awesome!!! Its easy and everything is explanatory. I like how they save your information so you don't have to keep inputting every year.
Date published: 2022-03-24
Rated 5 out of 5 by from Amazing Service Super happy with service and how easy is to understand the process with TurboTax
Date published: 2022-03-24
Rated 5 out of 5 by from very good experience Thank you for a great experience. The people helping were very helpful. the steps were easy to understand
Date published: 2022-03-24
Rated 5 out of 5 by from love it easy to use Loved it easy to use , would recommend to family and friends
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is awesome Ive been using Turbo Tax for over 8 years and love it.
Date published: 2022-03-24
Rated 5 out of 5 by from Easy as always I needed to go back to file for a previous year i never did and it was smooth.
Date published: 2022-03-24
Rated 4 out of 5 by from good until time to pay to file state I feel the program is well done, but when I went to pay for the state with a credit card, I received the response that there were 'issues on our end, working to fix.' I waited and tried several times, but gave up and signed out as a guest.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4109