TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great Program Great experience, easy to use. The only thing I would add is a "What If" option, that would allow you to make changes to your return, without loosing your basic entries so that you can see how changes would affect your due payment or refund.
Date published: 2021-03-10
Rated 5 out of 5 by from so easy Super easy to use, and it kept double checking my info.
Date published: 2021-03-10
Rated 5 out of 5 by from Great experience with Turbo Tax Alex made everything simple. He was extremely patient and made this process very safe and secure.
Date published: 2021-03-10
Rated 2 out of 5 by from Frustration Pure frustration with moving around program, the ability to move backwards to a specific section and finding needed information. I prepared the taxes for my mother.
Date published: 2021-03-10
Rated 5 out of 5 by from great experience and very easy to understand turbo tax was great and very helpful. it wasn't hard
Date published: 2021-03-10
Rated 5 out of 5 by from Easy to use Easy to use and helpful tools. Will be busing next year
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is awsom your expert just seemed like he was fit to be tide
Date published: 2021-03-10
Rated 5 out of 5 by from I love using Turbotax!! I have used Turbotax for several years. It is so user friendly... will continue using for years to come.
Date published: 2021-03-10
Rated 2 out of 5 by from Impossible to understand; too many glitches Turbotax cost us our stimulus. Because TT's software had major issues in e-filing our return, we were forced to file late and by mail. This cost us penalties, but that's not all! Because our taxes were filed manually, the IRS **still hadn't gotten to them** by the time the first stimulus payment was approved. Note: they DID cash our check, they just didn't process our return (as of 3/9/2021, they STILL haven't). Since they didn't have a record or our return, they never sent us a stimulus check. Now it's 2020 and it is still affecting us. Our AGI, which is required to match last years' return isn't in the IRS's system. Therefore, it won't let us e-file *again*! And it will be months before we get our return. All thanks to TurboTax screwing up in the first place. Unacceptable. If I hadn't already paid, I'd be using another software.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is awesome It’s very easy and fast to use and have been using this as a way to file my taxes for the past 5 years! I love it
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 4107
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Program Great experience, easy to use. The only thing I would add is a "What If" option, that would allow you to make changes to your return, without loosing your basic entries so that you can see how changes would affect your due payment or refund.
Date published: 2021-03-10
Rated 5 out of 5 by from so easy Super easy to use, and it kept double checking my info.
Date published: 2021-03-10
Rated 5 out of 5 by from Great experience with Turbo Tax Alex made everything simple. He was extremely patient and made this process very safe and secure.
Date published: 2021-03-10
Rated 2 out of 5 by from Frustration Pure frustration with moving around program, the ability to move backwards to a specific section and finding needed information. I prepared the taxes for my mother.
Date published: 2021-03-10
Rated 5 out of 5 by from great experience and very easy to understand turbo tax was great and very helpful. it wasn't hard
Date published: 2021-03-10
Rated 5 out of 5 by from Easy to use Easy to use and helpful tools. Will be busing next year
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is awsom your expert just seemed like he was fit to be tide
Date published: 2021-03-10
Rated 5 out of 5 by from I love using Turbotax!! I have used Turbotax for several years. It is so user friendly... will continue using for years to come.
Date published: 2021-03-10
Rated 2 out of 5 by from Impossible to understand; too many glitches Turbotax cost us our stimulus. Because TT's software had major issues in e-filing our return, we were forced to file late and by mail. This cost us penalties, but that's not all! Because our taxes were filed manually, the IRS **still hadn't gotten to them** by the time the first stimulus payment was approved. Note: they DID cash our check, they just didn't process our return (as of 3/9/2021, they STILL haven't). Since they didn't have a record or our return, they never sent us a stimulus check. Now it's 2020 and it is still affecting us. Our AGI, which is required to match last years' return isn't in the IRS's system. Therefore, it won't let us e-file *again*! And it will be months before we get our return. All thanks to TurboTax screwing up in the first place. Unacceptable. If I hadn't already paid, I'd be using another software.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is awesome It’s very easy and fast to use and have been using this as a way to file my taxes for the past 5 years! I love it
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 4107