TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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Rated 5 out of 5 by
MommaofTwins2021 from
Great Customer Service
She was helpful and knowledgeable. I will definitely be having someone from turbo tax help me next year as well.
Date published: 2022-03-16
Rated 5 out of 5 by
Bre123456789111213 from
TurboTax is Awesome!
Super easy to file with TurboTax. Highly recommend for anyone that wants a quick and painless tax process each year.
Date published: 2022-03-16
Rated 5 out of 5 by
trackhoeguy from
GREAT
So easy, couldn't believe how quick and easy this was.
Date published: 2022-03-16
Rated 5 out of 5 by
Shirl in PA from
Life Saver
Provides pretty clear directions for a non-tax preparer! Helps me work through confusing tax rules. I have used this system for over 20 years and have never been audited.
Date published: 2022-03-16
Rated 4 out of 5 by
Lee 53 from
A lot better than paper and pencil.
Makes taxes easy for the most part. Worst explanation of Oklahoma alternative depletion allowance, but finally figured it out. Block labels where you enter information don't reflect what actually goes in there.
Date published: 2022-03-16
Rated 5 out of 5 by
Marc M 53 from
Easy and intuitive
Quick and simple to use. Just a couple hours in the afternoon once I had all of the necessary documents ready.
Date published: 2022-03-16
Rated 1 out of 5 by
Wrw5109 from
Turbo Tax sucks
I was rejected twice. You have not helped me with the situation.
Date published: 2022-03-16
Rated 1 out of 5 by
vargas6 from
worst tax program
I never got my free state and I ended up paying for state twice
Date published: 2022-03-16
Rated 2 out of 5 by
SOUMI from
I am very disapointed
I have used Turbo Tax for at least 10 years . I have always been satisfied. This year has been VERY disappointing and stressful. I did my taxes in February so I could get my refund early. When I tried to file I was informed that the software was incomplete!! Well here it is March 15th I got a email telling me the software was complete. WOW only lost a month there. I quickly competed and submitted my return. The story is not over. My return was rejected! I completed the instructions in the software, the one that did not warn me about this, but on the contrary said I was good to go. The return was rejected. There was another problem. I followed the instructions to correct it and resubmitted. The file was rejected. I tried to followed the instructions again only to find I had fixed the problem with the last attempt. I tried to find help on the net then tried to contact a support person. IT IS INPOSSIBLE TO GET THROUGH THE COMPUTER ON THE PHONE. IT HUNG UP ON ME TWICE AND WAS OF NO HELP. I will now try to mail it in, anouther loss of time, I only hope the IRS will accept it that way.
Date published: 2022-03-16
Rated 5 out of 5 by
VictoriaZ1997 from
Caitlin was wonderful
Your turbo tax expert Caitlin (from Oregon) was a huge help. My taxes were particularly confusing this year as I'm a remote worker. She eased a lot of my anxieties and was super pleasant. (Give her a raise!)
All TurboTax® Offerings Reviews - Page 4106
Date published: 2022-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
MommaofTwins2021 from
Great Customer Service
She was helpful and knowledgeable. I will definitely be having someone from turbo tax help me next year as well.
Date published: 2022-03-16
Rated 5 out of 5 by
Bre123456789111213 from
TurboTax is Awesome!
Super easy to file with TurboTax. Highly recommend for anyone that wants a quick and painless tax process each year.
Date published: 2022-03-16
Rated 5 out of 5 by
trackhoeguy from
GREAT
So easy, couldn't believe how quick and easy this was.
Date published: 2022-03-16
Rated 5 out of 5 by
Shirl in PA from
Life Saver
Provides pretty clear directions for a non-tax preparer! Helps me work through confusing tax rules. I have used this system for over 20 years and have never been audited.
Date published: 2022-03-16
Rated 4 out of 5 by
Lee 53 from
A lot better than paper and pencil.
Makes taxes easy for the most part. Worst explanation of Oklahoma alternative depletion allowance, but finally figured it out. Block labels where you enter information don't reflect what actually goes in there.
Date published: 2022-03-16
Rated 5 out of 5 by
Marc M 53 from
Easy and intuitive
Quick and simple to use. Just a couple hours in the afternoon once I had all of the necessary documents ready.
Date published: 2022-03-16
Rated 1 out of 5 by
Wrw5109 from
Turbo Tax sucks
I was rejected twice. You have not helped me with the situation.
Date published: 2022-03-16
Rated 1 out of 5 by
vargas6 from
worst tax program
I never got my free state and I ended up paying for state twice
Date published: 2022-03-16
Rated 2 out of 5 by
SOUMI from
I am very disapointed
I have used Turbo Tax for at least 10 years . I have always been satisfied. This year has been VERY disappointing and stressful. I did my taxes in February so I could get my refund early. When I tried to file I was informed that the software was incomplete!! Well here it is March 15th I got a email telling me the software was complete. WOW only lost a month there. I quickly competed and submitted my return. The story is not over. My return was rejected! I completed the instructions in the software, the one that did not warn me about this, but on the contrary said I was good to go. The return was rejected. There was another problem. I followed the instructions to correct it and resubmitted. The file was rejected. I tried to followed the instructions again only to find I had fixed the problem with the last attempt. I tried to find help on the net then tried to contact a support person. IT IS INPOSSIBLE TO GET THROUGH THE COMPUTER ON THE PHONE. IT HUNG UP ON ME TWICE AND WAS OF NO HELP. I will now try to mail it in, anouther loss of time, I only hope the IRS will accept it that way.
Date published: 2022-03-16
Rated 5 out of 5 by
VictoriaZ1997 from
Caitlin was wonderful
Your turbo tax expert Caitlin (from Oregon) was a huge help. My taxes were particularly confusing this year as I'm a remote worker. She eased a lot of my anxieties and was super pleasant. (Give her a raise!)
All TurboTax® Offerings Reviews - Page 4106
Date published: 2022-03-16