TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from BIG DISAPPOINTMENT PROBLEM # 1 - TurboTax would not download my 1099s from T. Rowe Price Mutual Funds. THIS WORKED FINE IN PREVIOUS YEARS, BUT NOT THIS YEAR. TurboTax support confirmed that this is a problem that they are working on, but they haven't fixed it, and MANY people (like us) are having to spend HOURS of time manually entering all of their mutual fund income information. THIS IS UNACCEPTABLE. THE WHOLE IDEA OF TURBOTAX IS TO AUTOMATE THIS WORK, AND, THIS YEAR, IT DIDN'T. PROBLEM #2 - Just when I thought my return was complete, Turbotax made me search for information about the percentage of foreign income, and this required me to go online and research this with my fund companies, and then to use a calculator to figure out the percentages. Why this information can't be downloaded and calculated by TurboTax is a complete mystery to me. In previous years, TurboTax has made filing my returns easy and quick. This year, just getting the information entered into TurboTax took ALL DAY!!! TurboTax should give us our money back. If they don't get their act together before next year, I will stop using TurboTax.
Date published: 2022-03-20
Rated 4 out of 5 by from Good program The program this year was a little more complicated than years past, but still very helpful in completing our taxes.
Date published: 2022-03-20
Rated 5 out of 5 by from AWESOME IT WAS EASY HELPFUL AND FAST.. I WILL USE IT AGAIN NEXT YEAR. I WILL TELL OTHER ABOUT TURBO TAX.
Date published: 2022-03-20
Rated 3 out of 5 by from Not fully compatible with Mac OS My biggest complaint is that the application does not allow for window size scaling on the Mac. Fonts are tiny and can't be made larger. Two hours with four Tech Support people and all I got was to change the entire display scale. Sad.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is simple and easy to do. This is easy and simple. Just plug in the information asked and your taxes are completed with explanation if needed.
Date published: 2022-03-20
Rated 5 out of 5 by from Freaking Awesome I have been filing with TurboTax for 7yrs and it gets better and better. Great help and the Live Assistant was super patient and understanding.
Date published: 2022-03-20
Rated 5 out of 5 by from Very helpful and easy to use Turbo tax is the best software I’ve ever used!!!!!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is very user-friendly I have used Turbo Tax for 3 years now. It makes the process easy and the system is very user friendly. You can also use the live chat to ask questions. They can look at your screen and guide you if needed.
Date published: 2022-03-20
Rated 5 out of 5 by from Thanks juliana Juliana was helpful patient and made my overall experience painless
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Makes filing your taxes easy. Turbo Tax answered questions quickly with just a click.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4104
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from BIG DISAPPOINTMENT PROBLEM # 1 - TurboTax would not download my 1099s from T. Rowe Price Mutual Funds. THIS WORKED FINE IN PREVIOUS YEARS, BUT NOT THIS YEAR. TurboTax support confirmed that this is a problem that they are working on, but they haven't fixed it, and MANY people (like us) are having to spend HOURS of time manually entering all of their mutual fund income information. THIS IS UNACCEPTABLE. THE WHOLE IDEA OF TURBOTAX IS TO AUTOMATE THIS WORK, AND, THIS YEAR, IT DIDN'T. PROBLEM #2 - Just when I thought my return was complete, Turbotax made me search for information about the percentage of foreign income, and this required me to go online and research this with my fund companies, and then to use a calculator to figure out the percentages. Why this information can't be downloaded and calculated by TurboTax is a complete mystery to me. In previous years, TurboTax has made filing my returns easy and quick. This year, just getting the information entered into TurboTax took ALL DAY!!! TurboTax should give us our money back. If they don't get their act together before next year, I will stop using TurboTax.
Date published: 2022-03-20
Rated 4 out of 5 by from Good program The program this year was a little more complicated than years past, but still very helpful in completing our taxes.
Date published: 2022-03-20
Rated 5 out of 5 by from AWESOME IT WAS EASY HELPFUL AND FAST.. I WILL USE IT AGAIN NEXT YEAR. I WILL TELL OTHER ABOUT TURBO TAX.
Date published: 2022-03-20
Rated 3 out of 5 by from Not fully compatible with Mac OS My biggest complaint is that the application does not allow for window size scaling on the Mac. Fonts are tiny and can't be made larger. Two hours with four Tech Support people and all I got was to change the entire display scale. Sad.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is simple and easy to do. This is easy and simple. Just plug in the information asked and your taxes are completed with explanation if needed.
Date published: 2022-03-20
Rated 5 out of 5 by from Freaking Awesome I have been filing with TurboTax for 7yrs and it gets better and better. Great help and the Live Assistant was super patient and understanding.
Date published: 2022-03-20
Rated 5 out of 5 by from Very helpful and easy to use Turbo tax is the best software I’ve ever used!!!!!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is very user-friendly I have used Turbo Tax for 3 years now. It makes the process easy and the system is very user friendly. You can also use the live chat to ask questions. They can look at your screen and guide you if needed.
Date published: 2022-03-20
Rated 5 out of 5 by from Thanks juliana Juliana was helpful patient and made my overall experience painless
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Makes filing your taxes easy. Turbo Tax answered questions quickly with just a click.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4104