TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Jeff was incredibly helpful This is my first time filing as self-employed and I had no idea what I was doing. Jeff helped me figure out what I needed to do and provided guidance on how best to handle my taxes moving forward.
Date published: 2022-06-16
Rated 5 out of 5 by from turbo tax is easy very helpful and easy to use and easy on the computer to do everything
Date published: 2022-06-16
Rated 5 out of 5 by from Great Service great services Quick easy very fast and prompt. Get tax Ladies
Date published: 2022-06-16
Rated 5 out of 5 by from Turbo tax is great Everything was ok and helpful, ######@#########@@@
Date published: 2022-06-16
Rated 5 out of 5 by from Rebecca was amazing We wrapped up everything in less than 4 hours over the phone. She went above and beyond to find additional credit I am qualified for as it is my first time filing.
Date published: 2022-06-16
Rated 5 out of 5 by from I love Turbo Tax! It is even easier to do, and the live chat is very helpful.
Date published: 2022-06-16
Rated 5 out of 5 by from Johann S, Tax rep from Turbo Tax was awesome Johann was great, he took time to explain my tax situation, went into details and the numbers. Overall great experience
Date published: 2022-06-16
Rated 5 out of 5 by from Turbo Tax is easy to use I like Turbo Tax because it walks me through the items needed for my taxes and puts the amounts in the correct boxes.
Date published: 2022-06-16
Rated 4 out of 5 by from 2021 not as good as prior years The problem this year is that it loads in a super-large font that makes it unusable. So, I must go to settings and re-scale my computer's display size simply to use it. Then, everything else on the computer is too small, which means I have to switch display sizes back and forth every time I use TurboTax. I've used this product for over 20 years, and this had never happened before. The other emerging weakness is that finding explanations of computations is also difficult--or impossible. With all the detail in this software, you would think for any number I could find a narrative for how the calculation was made. This deficiency is particularly evident on Schedule E where the software taps information from prior years' returns, and it's not obvious why it is doing that--which means that the taxpayer is turning in things that he/she/it doesn't understand.
Date published: 2022-06-16
Rated 5 out of 5 by from Turbo Tax is Franklin was very thorough. I truly appreciate his review.
Date published: 2022-06-16
All TurboTax® Offerings Reviews - Page 42
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Jeff was incredibly helpful This is my first time filing as self-employed and I had no idea what I was doing. Jeff helped me figure out what I needed to do and provided guidance on how best to handle my taxes moving forward.
Date published: 2022-06-16
Rated 5 out of 5 by from turbo tax is easy very helpful and easy to use and easy on the computer to do everything
Date published: 2022-06-16
Rated 5 out of 5 by from Great Service great services Quick easy very fast and prompt. Get tax Ladies
Date published: 2022-06-16
Rated 5 out of 5 by from Turbo tax is great Everything was ok and helpful, ######@#########@@@
Date published: 2022-06-16
Rated 5 out of 5 by from Rebecca was amazing We wrapped up everything in less than 4 hours over the phone. She went above and beyond to find additional credit I am qualified for as it is my first time filing.
Date published: 2022-06-16
Rated 5 out of 5 by from I love Turbo Tax! It is even easier to do, and the live chat is very helpful.
Date published: 2022-06-16
Rated 5 out of 5 by from Johann S, Tax rep from Turbo Tax was awesome Johann was great, he took time to explain my tax situation, went into details and the numbers. Overall great experience
Date published: 2022-06-16
Rated 5 out of 5 by from Turbo Tax is easy to use I like Turbo Tax because it walks me through the items needed for my taxes and puts the amounts in the correct boxes.
Date published: 2022-06-16
Rated 4 out of 5 by from 2021 not as good as prior years The problem this year is that it loads in a super-large font that makes it unusable. So, I must go to settings and re-scale my computer's display size simply to use it. Then, everything else on the computer is too small, which means I have to switch display sizes back and forth every time I use TurboTax. I've used this product for over 20 years, and this had never happened before. The other emerging weakness is that finding explanations of computations is also difficult--or impossible. With all the detail in this software, you would think for any number I could find a narrative for how the calculation was made. This deficiency is particularly evident on Schedule E where the software taps information from prior years' returns, and it's not obvious why it is doing that--which means that the taxpayer is turning in things that he/she/it doesn't understand.
Date published: 2022-06-16
Rated 5 out of 5 by from Turbo Tax is Franklin was very thorough. I truly appreciate his review.
Date published: 2022-06-16
All TurboTax® Offerings Reviews - Page 42