TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Another year, another 1090 I am 98% happy with the TurboTax experience. At times there are issues filling in the blanks but after a few minutes of searching to task is accomplished.
Date published: 2023-04-06
Rated 5 out of 5 by from taxes great product It is easy to use. Easy and quick and keeps your data
Date published: 2023-04-06
Rated 5 out of 5 by from Y. Marie restored my faith in TurboTax! Thank you! Marie was honestly the best through the whole process!
Date published: 2023-04-06
Rated 5 out of 5 by from First time This was my first time filling my taxes and using turbo tax. I was so stressed about filling and unsure what I needed to do but turbotax made it so understandable and easy for me to use.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is awsome It’s great and fair I would recommend Turbo Tax to everyone
Date published: 2023-04-06
Rated 3 out of 5 by from A little confusing Prior years were not as confusing as this year. Finally got through it!
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Easy to use I have been using Turbo tax for over 20 years. The one function I don't like is they built in the $45 Audit Defense charge into the Turbo Tax program. To opt out you have to do it prior to downloading which is very sneeky. This charge was apparent when you are ready to efile your return.
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax is Awesome This was tax return made easy. I was not looking forward to doing this, but you made it bearable!
Date published: 2023-04-06
Rated 5 out of 5 by from Great! Very helpful and easy to complete taxes. I recommend!
Date published: 2023-04-06
Rated 3 out of 5 by from Make sure your computer doesn't crash My computer crashed while I was doing a final software update for the State of Michigan I was unable to restart Turbotax I called customer service and and was told I could continue from the online version even though I had installed using the CD. Since I couldn't find this option online I purchased a second copy of the software. While trying to install the second copy using the new CD a repair function popped up. I used repair and got a message that said it succeeded. I could access the Federal return, but when I got to Michigan it said I had to download the Michigan software. This time it charged me as an additional state and the download failed anyhow because a dll file was missing. I couldn't find a repair function for Michigan. I ended up buying a new computer (My old one was 6 years old) and installing the second copy of Turbotax on the new computer since I had not used the new license code yet. I transferred my data files to the new computer. This is the first time I had a problem with Turbotax which I have used for more than a decade.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Another year, another 1090 I am 98% happy with the TurboTax experience. At times there are issues filling in the blanks but after a few minutes of searching to task is accomplished.
Date published: 2023-04-06
Rated 5 out of 5 by from taxes great product It is easy to use. Easy and quick and keeps your data
Date published: 2023-04-06
Rated 5 out of 5 by from Y. Marie restored my faith in TurboTax! Thank you! Marie was honestly the best through the whole process!
Date published: 2023-04-06
Rated 5 out of 5 by from First time This was my first time filling my taxes and using turbo tax. I was so stressed about filling and unsure what I needed to do but turbotax made it so understandable and easy for me to use.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is awsome It’s great and fair I would recommend Turbo Tax to everyone
Date published: 2023-04-06
Rated 3 out of 5 by from A little confusing Prior years were not as confusing as this year. Finally got through it!
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Easy to use I have been using Turbo tax for over 20 years. The one function I don't like is they built in the $45 Audit Defense charge into the Turbo Tax program. To opt out you have to do it prior to downloading which is very sneeky. This charge was apparent when you are ready to efile your return.
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax is Awesome This was tax return made easy. I was not looking forward to doing this, but you made it bearable!
Date published: 2023-04-06
Rated 5 out of 5 by from Great! Very helpful and easy to complete taxes. I recommend!
Date published: 2023-04-06
Rated 3 out of 5 by from Make sure your computer doesn't crash My computer crashed while I was doing a final software update for the State of Michigan I was unable to restart Turbotax I called customer service and and was told I could continue from the online version even though I had installed using the CD. Since I couldn't find this option online I purchased a second copy of the software. While trying to install the second copy using the new CD a repair function popped up. I used repair and got a message that said it succeeded. I could access the Federal return, but when I got to Michigan it said I had to download the Michigan software. This time it charged me as an additional state and the download failed anyhow because a dll file was missing. I couldn't find a repair function for Michigan. I ended up buying a new computer (My old one was 6 years old) and installing the second copy of Turbotax on the new computer since I had not used the new license code yet. I transferred my data files to the new computer. This is the first time I had a problem with Turbotax which I have used for more than a decade.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4099