TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from TurboTax Expert is the Way to GO I can't explain how grateful I'm that I used Turbotax Expert and worked with a real person, Geroge. We had three calls, and he explained things in an easy-to-grasp way, and provide resources to use for the next year. I tried filing on my tax report before implementing Turbotax Expert and I would have lost a lot of money and filed incorrectly.
Date published: 2023-04-06
Rated 4 out of 5 by from This is the first year I feel a bit disappointed I have used TurboTax a lot over the last maybe 10 years. I discovered this year that the same email address can have multiple usernames which is why none of my information ever transfers over and I have to jump through 15 hoops every year to try and find the previous years AGI for filing. I will say, however, that the customer service is very nice and always available. I spoke to Jeremy who put up with my emotional meltdown when I just so ready to have it all completed. Thank you, Jeremy. Sorry for almost crying.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is great Easy to get response to questions, easy to follow each form
Date published: 2023-04-06
Rated 4 out of 5 by from Worked out smoothly Straight forward to use and not too many unnecessary things to go over.
Date published: 2023-04-06
Rated 1 out of 5 by from Very disappointed with turbo tax I don’t understand why I had to pay for delux. I wasn’t putting anything important on my income tax. 2nd year in a row I have to pay for it and not even getting a return back.
Date published: 2023-04-06
Rated 5 out of 5 by from Great Turbo tax is fantastic and saved me time and money
Date published: 2023-04-06
Rated 5 out of 5 by from GOOD STUFF INTUIT HELPFUL, EASY, NEVER DID MY TAXES BEFORE, THIS WAS SIMPLE, A MIDDLE SCHOOLER COULD DO IT, MIDDLE SCHOOLERS SHOULD HAVE TO FILE FOR TAXES
Date published: 2023-04-06
Rated 5 out of 5 by from It is easy and fast to file Great to use and to file. I had no problems filling when i used this.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax program We engaged with an turbo tax expert. She spent a fair amount of time with us as we had made a few mistakes before calling, She saved the day! She was very professional and customer oriented. A truly outstanding employee!
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax is too expensive Should have a seniors rate for those who have a limited income. Probably be the last year i use Turbo Tax.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4096
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Expert is the Way to GO I can't explain how grateful I'm that I used Turbotax Expert and worked with a real person, Geroge. We had three calls, and he explained things in an easy-to-grasp way, and provide resources to use for the next year. I tried filing on my tax report before implementing Turbotax Expert and I would have lost a lot of money and filed incorrectly.
Date published: 2023-04-06
Rated 4 out of 5 by from This is the first year I feel a bit disappointed I have used TurboTax a lot over the last maybe 10 years. I discovered this year that the same email address can have multiple usernames which is why none of my information ever transfers over and I have to jump through 15 hoops every year to try and find the previous years AGI for filing. I will say, however, that the customer service is very nice and always available. I spoke to Jeremy who put up with my emotional meltdown when I just so ready to have it all completed. Thank you, Jeremy. Sorry for almost crying.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is great Easy to get response to questions, easy to follow each form
Date published: 2023-04-06
Rated 4 out of 5 by from Worked out smoothly Straight forward to use and not too many unnecessary things to go over.
Date published: 2023-04-06
Rated 1 out of 5 by from Very disappointed with turbo tax I don’t understand why I had to pay for delux. I wasn’t putting anything important on my income tax. 2nd year in a row I have to pay for it and not even getting a return back.
Date published: 2023-04-06
Rated 5 out of 5 by from Great Turbo tax is fantastic and saved me time and money
Date published: 2023-04-06
Rated 5 out of 5 by from GOOD STUFF INTUIT HELPFUL, EASY, NEVER DID MY TAXES BEFORE, THIS WAS SIMPLE, A MIDDLE SCHOOLER COULD DO IT, MIDDLE SCHOOLERS SHOULD HAVE TO FILE FOR TAXES
Date published: 2023-04-06
Rated 5 out of 5 by from It is easy and fast to file Great to use and to file. I had no problems filling when i used this.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax program We engaged with an turbo tax expert. She spent a fair amount of time with us as we had made a few mistakes before calling, She saved the day! She was very professional and customer oriented. A truly outstanding employee!
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax is too expensive Should have a seniors rate for those who have a limited income. Probably be the last year i use Turbo Tax.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4096