TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Got some confusion re deceased filers For a deceased taxpayer, I got to the e-file part. It asked me for IDs and bank accounts. I ASSUMED it was asking for the decedent's IDs (e.g., drivers lic) and not the person listed on the Form 1310.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy and free Easy navigation and free very adiquit. Finds all break's for you. And did I mention free
Date published: 2022-03-21
Rated 3 out of 5 by from Tries to upsell to many times Every third click I am asked if I can upgrade to something I don't want.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Heather was amazing and very very helpful Very knowledgeable and quick to respond when I needed help
Date published: 2022-03-21
Rated 3 out of 5 by from Good but privacy questions vague Everything went well on the filing but they ask privacy questions that are vague. They have a few paragraphs of explanations and then they say "Agree" or "Disagree" but they leave it completely vague about what "Agree" really means. Agree to limit use of information or agree to allow use of information? I am not 100% sure of what I agreed to.
Date published: 2022-03-21
Rated 5 out of 5 by from totally worth it! everyone was so helpful and nice, plus it was free rather than going to someone in person and having to print everything out and post hundreds
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax -- Accurate Results I was able to get more accurate results using TurboTax than another popular tax software product.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Service Nice online tax return service. Streamlined system. Recommend.
Date published: 2022-03-21
Rated 5 out of 5 by from Thank You Turbo Tax! So easy to use and makes sure I enter everything applicable into my return. I'd be lost without it.
Date published: 2022-03-21
Rated 5 out of 5 by from Two Thumbs up I've used Turbo Tax for well over a decade and this year Simha has surpassed my initial impression of how this year's tax rep and communication, consistency and work ethic would go but once we were assigned to Simha, he communicated and diligently worked on our taxes and communicated throughout the whole process. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4092
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Got some confusion re deceased filers For a deceased taxpayer, I got to the e-file part. It asked me for IDs and bank accounts. I ASSUMED it was asking for the decedent's IDs (e.g., drivers lic) and not the person listed on the Form 1310.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy and free Easy navigation and free very adiquit. Finds all break's for you. And did I mention free
Date published: 2022-03-21
Rated 3 out of 5 by from Tries to upsell to many times Every third click I am asked if I can upgrade to something I don't want.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Heather was amazing and very very helpful Very knowledgeable and quick to respond when I needed help
Date published: 2022-03-21
Rated 3 out of 5 by from Good but privacy questions vague Everything went well on the filing but they ask privacy questions that are vague. They have a few paragraphs of explanations and then they say "Agree" or "Disagree" but they leave it completely vague about what "Agree" really means. Agree to limit use of information or agree to allow use of information? I am not 100% sure of what I agreed to.
Date published: 2022-03-21
Rated 5 out of 5 by from totally worth it! everyone was so helpful and nice, plus it was free rather than going to someone in person and having to print everything out and post hundreds
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax -- Accurate Results I was able to get more accurate results using TurboTax than another popular tax software product.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Service Nice online tax return service. Streamlined system. Recommend.
Date published: 2022-03-21
Rated 5 out of 5 by from Thank You Turbo Tax! So easy to use and makes sure I enter everything applicable into my return. I'd be lost without it.
Date published: 2022-03-21
Rated 5 out of 5 by from Two Thumbs up I've used Turbo Tax for well over a decade and this year Simha has surpassed my initial impression of how this year's tax rep and communication, consistency and work ethic would go but once we were assigned to Simha, he communicated and diligently worked on our taxes and communicated throughout the whole process. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4092