TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Three years wrong 1st, Turbotax download doesn't work with chromebooks, I purchased product at COSTCO for nothing. Had to pay full price (plus state) AGAIN because there was no way to enter my license code. Couldn't use my past returns for any info. Three of my past five returns done by Turbotax had errors. Last time for me
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is great Will walk you right thru process never have too second guess them
Date published: 2023-02-25
Rated 5 out of 5 by from tax excellent easy to follow as they walk you through . phone assistance is available
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is user friendy I have filed taxes with TT for eight years now and find their software to be very intuitive which makes for a user friendly experience.
Date published: 2023-02-25
Rated 5 out of 5 by from Love Turbo Tax It's easy to use and very user friendly. They have tips and you can connect with live help if you need it. Everything is explained if you need it.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax makes preparation and filing so easy! Turbo Tax made preparing and filing our return so so much easier. Our tax preparation professional was very helpful and helped put me at ease during the entire process.
Date published: 2023-02-25
Rated 5 out of 5 by from Helps guide you along the way. Easy to complete This is the 2nd year I have used TurboTax and fine it is very easy to complete. I had a business for over 35 years and always had a CPA handle everything, so nice that TurboTax gives me the confidence so I can now handle them myself.
Date published: 2023-02-25
Rated 5 out of 5 by from New business Lobe to be able to have all my information handy.not only that I can get the support I need.
Date published: 2023-02-25
Rated 5 out of 5 by from Filing my taxes was so easy! Turbo Tax walked me through step-by-step. When I had a question the More Info feature was a great help.
Date published: 2023-02-25
Rated 1 out of 5 by from Read carefully. Watch for sneaky charges TurboTax will force (trick) you into upgrades all along the way. If you accidentally click one of the upgrades, you will be forced to clear ALL of your data and start over, in order to downgrade to a lesser (cheaper) service. Read carefully, and don't pay for anything you don't need to. Even until the last click (which doesn't show a total balance you are about to pay), they will try to add on fees and force upgrades. This is a nightmare of a company
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 4090
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Three years wrong 1st, Turbotax download doesn't work with chromebooks, I purchased product at COSTCO for nothing. Had to pay full price (plus state) AGAIN because there was no way to enter my license code. Couldn't use my past returns for any info. Three of my past five returns done by Turbotax had errors. Last time for me
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is great Will walk you right thru process never have too second guess them
Date published: 2023-02-25
Rated 5 out of 5 by from tax excellent easy to follow as they walk you through . phone assistance is available
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is user friendy I have filed taxes with TT for eight years now and find their software to be very intuitive which makes for a user friendly experience.
Date published: 2023-02-25
Rated 5 out of 5 by from Love Turbo Tax It's easy to use and very user friendly. They have tips and you can connect with live help if you need it. Everything is explained if you need it.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax makes preparation and filing so easy! Turbo Tax made preparing and filing our return so so much easier. Our tax preparation professional was very helpful and helped put me at ease during the entire process.
Date published: 2023-02-25
Rated 5 out of 5 by from Helps guide you along the way. Easy to complete This is the 2nd year I have used TurboTax and fine it is very easy to complete. I had a business for over 35 years and always had a CPA handle everything, so nice that TurboTax gives me the confidence so I can now handle them myself.
Date published: 2023-02-25
Rated 5 out of 5 by from New business Lobe to be able to have all my information handy.not only that I can get the support I need.
Date published: 2023-02-25
Rated 5 out of 5 by from Filing my taxes was so easy! Turbo Tax walked me through step-by-step. When I had a question the More Info feature was a great help.
Date published: 2023-02-25
Rated 1 out of 5 by from Read carefully. Watch for sneaky charges TurboTax will force (trick) you into upgrades all along the way. If you accidentally click one of the upgrades, you will be forced to clear ALL of your data and start over, in order to downgrade to a lesser (cheaper) service. Read carefully, and don't pay for anything you don't need to. Even until the last click (which doesn't show a total balance you are about to pay), they will try to add on fees and force upgrades. This is a nightmare of a company
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 4090