TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 4 out of 5 by
cjk721 from
Good experience
Fast and easy to use. Thanks TurboTax for the great experience.
Date published: 2022-03-17
Rated 5 out of 5 by
TrusteeMom from
Vital for Non-Professional
The 1041 is a little different than the 1040--this allows me to navigate those differences confidently.
Date published: 2022-03-17
Rated 4 out of 5 by
Tony10151948 from
Overall very good but...
I didn't have any problem using TurboTax until the very end to e-file. Just before the e-file it went to a final review then flagged one of my 1099-R forms stating there was a problem between box 14 State tax withheld and box 16 State distribution. The problem was the withheld amount couldn't be larger or equal to the distribution amount. The distribution box was empty. Now why on earth did it wait until ready to e-file to find this issue? I was totally baffled on what to do at this point. I had entered the information exactly as it was on the 1099-R when entering my income. I took a guess and entered the same amount in box 16 as was in box 1 Gross distribution. That made TurboTax happy and it e-filed. Major confusion.
Date published: 2022-03-17
Rated 5 out of 5 by
Daddy Ed from
East to use
Great product as always. Filing is a breeze. Very efficient.
Date published: 2022-03-17
Rated 5 out of 5 by
JBH1031 from
Much better than TaxAct!!!
Previously, I used TaxAct, and this year they tried to "scam" me into filing one of those "instant transfer returns" where you get a "loan" from a bank, and then they wanted me to pay an additional $60, plus the $39 to file my return; TURBOTAX did it all for FREE!!!
Date published: 2022-03-17
Rated 5 out of 5 by
Starr9162 from
Customer Service IS AMAZING
I had a question about my son's W2 and a representative called me very quickly and helped me resolve the issue very effectively!
Date published: 2022-03-17
Rated 5 out of 5 by
JMC1956 from
very good experience
Friendly, helpful, professional. I have always done my own taxes and just wanted to ensure that I was doing things correctly. TurboTax refund is slightly larger than what I calculated
Date published: 2022-03-17
Rated 4 out of 5 by
Bj Payne from
The system is getting better.
It wasn’t as bad as last time, the system is improving almost completely user friendly.
Date published: 2022-03-17
Rated 5 out of 5 by
Denisstuart from
Turbo tax is consistant
The techs involved in assisting clients like myself have been patient and helpful.
Date published: 2022-03-17
Rated 5 out of 5 by
Diannec68 from
Very easy to use
I was so intimidated to prepare my own taxes. It was a piece of cake.
All TurboTax® Offerings Reviews - Page 4080
Date published: 2022-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
cjk721 from
Good experience
Fast and easy to use. Thanks TurboTax for the great experience.
Date published: 2022-03-17
Rated 5 out of 5 by
TrusteeMom from
Vital for Non-Professional
The 1041 is a little different than the 1040--this allows me to navigate those differences confidently.
Date published: 2022-03-17
Rated 4 out of 5 by
Tony10151948 from
Overall very good but...
I didn't have any problem using TurboTax until the very end to e-file. Just before the e-file it went to a final review then flagged one of my 1099-R forms stating there was a problem between box 14 State tax withheld and box 16 State distribution. The problem was the withheld amount couldn't be larger or equal to the distribution amount. The distribution box was empty. Now why on earth did it wait until ready to e-file to find this issue? I was totally baffled on what to do at this point. I had entered the information exactly as it was on the 1099-R when entering my income. I took a guess and entered the same amount in box 16 as was in box 1 Gross distribution. That made TurboTax happy and it e-filed. Major confusion.
Date published: 2022-03-17
Rated 5 out of 5 by
Daddy Ed from
East to use
Great product as always. Filing is a breeze. Very efficient.
Date published: 2022-03-17
Rated 5 out of 5 by
JBH1031 from
Much better than TaxAct!!!
Previously, I used TaxAct, and this year they tried to "scam" me into filing one of those "instant transfer returns" where you get a "loan" from a bank, and then they wanted me to pay an additional $60, plus the $39 to file my return; TURBOTAX did it all for FREE!!!
Date published: 2022-03-17
Rated 5 out of 5 by
Starr9162 from
Customer Service IS AMAZING
I had a question about my son's W2 and a representative called me very quickly and helped me resolve the issue very effectively!
Date published: 2022-03-17
Rated 5 out of 5 by
JMC1956 from
very good experience
Friendly, helpful, professional. I have always done my own taxes and just wanted to ensure that I was doing things correctly. TurboTax refund is slightly larger than what I calculated
Date published: 2022-03-17
Rated 4 out of 5 by
Bj Payne from
The system is getting better.
It wasn’t as bad as last time, the system is improving almost completely user friendly.
Date published: 2022-03-17
Rated 5 out of 5 by
Denisstuart from
Turbo tax is consistant
The techs involved in assisting clients like myself have been patient and helpful.
Date published: 2022-03-17
Rated 5 out of 5 by
Diannec68 from
Very easy to use
I was so intimidated to prepare my own taxes. It was a piece of cake.
All TurboTax® Offerings Reviews - Page 4080
Date published: 2022-03-17