TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 4 out of 5 by from Turbo Tax is Alright Everything is good except getting an answer is not always easy when you are stuck on something. Asking questions of the robot is annoying and it takes a while to figure out that you CAN talk to a human without "upgrading" to a higher cost product. I would have been able to finish my taxes 4 ays earlier had I figured that out sooner.
Date published: 2022-03-21
Rated 5 out of 5 by from turbo tax #1 FILING quick and RELIABLE..i recommend using Turbo Tax every year
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is an amazing tax platform. Turbo Tax is so user friendly and very professionally formatted.
Date published: 2022-03-21
Rated 4 out of 5 by from Updating Bug Needs To Be Fixed Once any update is downloaded the extraction process takes close to 10 minutes to complete before the update is installed. When the extraction process appeared to freeze after being 90% complete, I waited a couple of minutes then stopped Turbo Tax and tried again and again. Finally went out and searched the Turbo Tax community to discover that the extraction process was taking approximately 10 minutes. So I tried to update one last time, and sure enough; after approximately 10 minutes the extraction was completed and I could install the update. The extraction should never take that long!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax has been the easy to use for me. I have used Turbo Tax for at least 20 years. I use it to do my family and friends.
Date published: 2022-03-21
Rated 5 out of 5 by from Theresa Was Excellent Our tax expert was Theresa and she was very helpful! Our unique situation was easily handled by her, as we are a military family overseas.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Easy to follow, explains in detail every step, comprehensive
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is great! I was a little hesitant to do my own taxes due to special circumstances this year so I chose to have Turbo Tax do my taxes for me. The process was easy and Helen was way beyond helpful to make sure I had all my documents needed and was quick to reply to all my messages.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbotax Made Easy Using Turbotax is easy and guides you through all the steps to make filing taxes simple and easy. Turbotax does the thinking for you so that you do not need to remember all the information needed to file taxes
Date published: 2022-03-21
Rated 5 out of 5 by from Worth it! Turbo Tax Business 2021 did not disappoint me. TurboTax helps me get my corporate taxes done each year without having to spend hundreds of dollars on a third party preparer. The guided format is easy to understand and free, additional support not far away. I strongly recommend it.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4074
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is Alright Everything is good except getting an answer is not always easy when you are stuck on something. Asking questions of the robot is annoying and it takes a while to figure out that you CAN talk to a human without "upgrading" to a higher cost product. I would have been able to finish my taxes 4 ays earlier had I figured that out sooner.
Date published: 2022-03-21
Rated 5 out of 5 by from turbo tax #1 FILING quick and RELIABLE..i recommend using Turbo Tax every year
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is an amazing tax platform. Turbo Tax is so user friendly and very professionally formatted.
Date published: 2022-03-21
Rated 4 out of 5 by from Updating Bug Needs To Be Fixed Once any update is downloaded the extraction process takes close to 10 minutes to complete before the update is installed. When the extraction process appeared to freeze after being 90% complete, I waited a couple of minutes then stopped Turbo Tax and tried again and again. Finally went out and searched the Turbo Tax community to discover that the extraction process was taking approximately 10 minutes. So I tried to update one last time, and sure enough; after approximately 10 minutes the extraction was completed and I could install the update. The extraction should never take that long!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax has been the easy to use for me. I have used Turbo Tax for at least 20 years. I use it to do my family and friends.
Date published: 2022-03-21
Rated 5 out of 5 by from Theresa Was Excellent Our tax expert was Theresa and she was very helpful! Our unique situation was easily handled by her, as we are a military family overseas.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Easy to follow, explains in detail every step, comprehensive
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is great! I was a little hesitant to do my own taxes due to special circumstances this year so I chose to have Turbo Tax do my taxes for me. The process was easy and Helen was way beyond helpful to make sure I had all my documents needed and was quick to reply to all my messages.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbotax Made Easy Using Turbotax is easy and guides you through all the steps to make filing taxes simple and easy. Turbotax does the thinking for you so that you do not need to remember all the information needed to file taxes
Date published: 2022-03-21
Rated 5 out of 5 by from Worth it! Turbo Tax Business 2021 did not disappoint me. TurboTax helps me get my corporate taxes done each year without having to spend hundreds of dollars on a third party preparer. The guided format is easy to understand and free, additional support not far away. I strongly recommend it.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4074