TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from helpful live experts Live support AWESOME! Talked me right through my trouble spots!
Date published: 2023-04-07
Rated 5 out of 5 by from awesome turbo tax saves me money easy to file your own taxes I have used this for over 15
Date published: 2023-04-07
Rated 5 out of 5 by from Perfect Experience Worked perfect for me. This was the first time I did it on here, I was nervous that I was going to mess it up, but I made sure to pay the extra to have it looked over by a professional. My return wasn't complicated so it worked for me
Date published: 2023-04-07
Rated 4 out of 5 by from Thanks for your help! Some things were hard to understand this year, but I blame that on our Federal Administration, not Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from First time filing Shirley helped me out a lot with filing my taxes a bit late, i also had to file a 1099 for my first tax payment and she made it a breeze
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent It was easy to use and understand no problems very informative
Date published: 2023-04-07
Rated 4 out of 5 by from Great Great Easy fast, the camera loading w2 was time saving option
Date published: 2023-04-07
Rated 1 out of 5 by from Very upset For some reason I had to fix my return which is totally fine with me, however, after I fixed it I needed to pay a slight more than what orignally I had to pay for and Turbo Tax would not let me continue to file my taxes without purchasing a advanced system which cost 59$ to file due to adding on more payment. I then had to purchase the same system to file for my state tax filing as well which was another 59$. There was no new change that happened once I purchased the 118$ extra and I filed my taxes the exact same way I did a couple days before once I fixed them. Very upset that I wasted 118$ and would like a refund.
Date published: 2023-04-07
Rated 1 out of 5 by from Too many errors, too many updates Turbo tax crashed on my pc and frequently required updates; let the software be MY software, stop calling home, let me use it the way I want to use it, if there's a problem give me the responsibility and rights to fix it myself.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbotax some of the error message does not make sense, it does not offer guidance to fix the error.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4074
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from helpful live experts Live support AWESOME! Talked me right through my trouble spots!
Date published: 2023-04-07
Rated 5 out of 5 by from awesome turbo tax saves me money easy to file your own taxes I have used this for over 15
Date published: 2023-04-07
Rated 5 out of 5 by from Perfect Experience Worked perfect for me. This was the first time I did it on here, I was nervous that I was going to mess it up, but I made sure to pay the extra to have it looked over by a professional. My return wasn't complicated so it worked for me
Date published: 2023-04-07
Rated 4 out of 5 by from Thanks for your help! Some things were hard to understand this year, but I blame that on our Federal Administration, not Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from First time filing Shirley helped me out a lot with filing my taxes a bit late, i also had to file a 1099 for my first tax payment and she made it a breeze
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent It was easy to use and understand no problems very informative
Date published: 2023-04-07
Rated 4 out of 5 by from Great Great Easy fast, the camera loading w2 was time saving option
Date published: 2023-04-07
Rated 1 out of 5 by from Very upset For some reason I had to fix my return which is totally fine with me, however, after I fixed it I needed to pay a slight more than what orignally I had to pay for and Turbo Tax would not let me continue to file my taxes without purchasing a advanced system which cost 59$ to file due to adding on more payment. I then had to purchase the same system to file for my state tax filing as well which was another 59$. There was no new change that happened once I purchased the 118$ extra and I filed my taxes the exact same way I did a couple days before once I fixed them. Very upset that I wasted 118$ and would like a refund.
Date published: 2023-04-07
Rated 1 out of 5 by from Too many errors, too many updates Turbo tax crashed on my pc and frequently required updates; let the software be MY software, stop calling home, let me use it the way I want to use it, if there's a problem give me the responsibility and rights to fix it myself.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbotax some of the error message does not make sense, it does not offer guidance to fix the error.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4074