TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax Was Super Easy This was my first time using TurboTax for my taxes and it was super easy to do. Not messy, no fuss, but super doper easy! Highly recommend TurboTax to work on your taxes. Will use again!
Date published: 2022-04-19
Rated 4 out of 5 by from All good except new MA form 63D-ELT I was sailing along completing the return for my sister's Special Needs Trust but at the end, after TTB said everything was good to go, the software got hung up when trying to file. It kept asking me to go back to the MA state return and "add information" that was deemed to be missing. There was no explanation of the new excise tax implemented in 2021 for non-resident trusts, which is unusual for TurboTax. I had to do an internet search when I realized that was what was preventing the submission of the e-file. I finally answered all the questions just right for the state return to be deemed acceptable for submission.
Date published: 2022-04-19
Rated 5 out of 5 by from perfect tool very easy to use, perfect tool for us Thank you so much
Date published: 2022-04-19
Rated 5 out of 5 by from turbotax is amazing! Turbotax was even fun to do! i didn't even have to think. outstanding.
Date published: 2022-04-19
Rated 5 out of 5 by from EASY TO USE! Submitted initially with errors, couldn't figure out what I did incorrectly, A representative guided me through the correction.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo was great It helped a lot glad i had the chance to use it thank you
Date published: 2022-04-19
Rated 5 out of 5 by from easy to use first time doing my own taxes and turbo tax made this really easy to do
Date published: 2022-04-19
Rated 1 out of 5 by from Terrible and Incompetent Tried to use TurboTax free for my minor daughter's simple return. It kept giving us an error message stating that we needed to upgrade. This is a blatant lie as all my daughter has is one W-2 and no special circumstances. Then I paid to use TurboTax for my own return. It was rejected by both Federal and State for an incorrect AGI from my previous year's return. I just checked the IRS website and my previous year's return has been process and the AGI was correct as entered. This will absolutely be my last year using TurboTax.
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS GREAT! TURBO TAX EXPLAINS EVERYTHING IN SPECIFIC DETAILS I LOVE USING THEM
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax makes filing taxes super easy! Turbo Tax is so user friendly! I love the way it prompts me to answer questions about my personal tax situation that I would never think about.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 4071
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Was Super Easy This was my first time using TurboTax for my taxes and it was super easy to do. Not messy, no fuss, but super doper easy! Highly recommend TurboTax to work on your taxes. Will use again!
Date published: 2022-04-19
Rated 4 out of 5 by from All good except new MA form 63D-ELT I was sailing along completing the return for my sister's Special Needs Trust but at the end, after TTB said everything was good to go, the software got hung up when trying to file. It kept asking me to go back to the MA state return and "add information" that was deemed to be missing. There was no explanation of the new excise tax implemented in 2021 for non-resident trusts, which is unusual for TurboTax. I had to do an internet search when I realized that was what was preventing the submission of the e-file. I finally answered all the questions just right for the state return to be deemed acceptable for submission.
Date published: 2022-04-19
Rated 5 out of 5 by from perfect tool very easy to use, perfect tool for us Thank you so much
Date published: 2022-04-19
Rated 5 out of 5 by from turbotax is amazing! Turbotax was even fun to do! i didn't even have to think. outstanding.
Date published: 2022-04-19
Rated 5 out of 5 by from EASY TO USE! Submitted initially with errors, couldn't figure out what I did incorrectly, A representative guided me through the correction.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo was great It helped a lot glad i had the chance to use it thank you
Date published: 2022-04-19
Rated 5 out of 5 by from easy to use first time doing my own taxes and turbo tax made this really easy to do
Date published: 2022-04-19
Rated 1 out of 5 by from Terrible and Incompetent Tried to use TurboTax free for my minor daughter's simple return. It kept giving us an error message stating that we needed to upgrade. This is a blatant lie as all my daughter has is one W-2 and no special circumstances. Then I paid to use TurboTax for my own return. It was rejected by both Federal and State for an incorrect AGI from my previous year's return. I just checked the IRS website and my previous year's return has been process and the AGI was correct as entered. This will absolutely be my last year using TurboTax.
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS GREAT! TURBO TAX EXPLAINS EVERYTHING IN SPECIFIC DETAILS I LOVE USING THEM
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax makes filing taxes super easy! Turbo Tax is so user friendly! I love the way it prompts me to answer questions about my personal tax situation that I would never think about.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 4071