TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Simple and Accurate Good tax software that I've used for years. It's easy to navigate and saves your work as you navigate through all the categories.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbox tax was great Turbo tax Expert was great She helped & was nice thank you very great job well done
Date published: 2021-04-09
Rated 3 out of 5 by from Live Expert was wonderful! The program is very hard to understand. I could not do my taxes by myself this year. Much more complicated. I had to have live help from one of your associates. He was wonderful!!! So patient polite and very knowlegable. Couldnt have done it without him.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax was easy Turbo tax was easy to use, will use again in the future
Date published: 2021-04-09
Rated 4 out of 5 by from Works great but one little issue... Works perfectly until you run into an issue. The automated service couldn't hear my verbal response and had to disconnect. If you wanted to do an online chat for help, you'd have to upgrade your free turbo tax to deluxe. After 6 tries on my own I was finally able to figure out why it wouldn't allow me to file. I was extremely frustrated. I did finally have success so I'm happy now. Turbo Tax is the easiest way to do taxes, I've used it for years and will continue to do so. I highly recommend it.
Date published: 2021-04-09
Rated 5 out of 5 by from Love how easy it is to use! I hate doing taxes, but I dont mind it when I use Turbotax
Date published: 2021-04-09
Rated 4 out of 5 by from Helpful and Concise Quick and easy for me too understand and use. Great.
Date published: 2021-04-09
Rated 5 out of 5 by from 2020 TAX RETURNS 2020 WAS A TOUGH YEAR - CERTAINLY MADE OUR TAXES LESS COMPLICATED
Date published: 2021-04-09
Rated 5 out of 5 by from Great Was easy and helpful. Quick to do. Would recommend this company.
Date published: 2021-04-09
Rated 4 out of 5 by from Most Reliable Return In the past, we have attempted and compared tax return software and learned TurboTax provides the most reliable returns. Unfortunately, this year's software had some problems with adding supporting numbers (Ctrl-I doesn't work most of the time. Had to reboot computer to get it to work again. Then it wouldn't update the field in the form until another restart of the program.) There are features that the IRS has removed that we didn't know about until this year, i.e. in 2018, tax preparation fees and software are no longer deductible which there was no notice of it for 2019.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 4066
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and Accurate Good tax software that I've used for years. It's easy to navigate and saves your work as you navigate through all the categories.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbox tax was great Turbo tax Expert was great She helped & was nice thank you very great job well done
Date published: 2021-04-09
Rated 3 out of 5 by from Live Expert was wonderful! The program is very hard to understand. I could not do my taxes by myself this year. Much more complicated. I had to have live help from one of your associates. He was wonderful!!! So patient polite and very knowlegable. Couldnt have done it without him.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax was easy Turbo tax was easy to use, will use again in the future
Date published: 2021-04-09
Rated 4 out of 5 by from Works great but one little issue... Works perfectly until you run into an issue. The automated service couldn't hear my verbal response and had to disconnect. If you wanted to do an online chat for help, you'd have to upgrade your free turbo tax to deluxe. After 6 tries on my own I was finally able to figure out why it wouldn't allow me to file. I was extremely frustrated. I did finally have success so I'm happy now. Turbo Tax is the easiest way to do taxes, I've used it for years and will continue to do so. I highly recommend it.
Date published: 2021-04-09
Rated 5 out of 5 by from Love how easy it is to use! I hate doing taxes, but I dont mind it when I use Turbotax
Date published: 2021-04-09
Rated 4 out of 5 by from Helpful and Concise Quick and easy for me too understand and use. Great.
Date published: 2021-04-09
Rated 5 out of 5 by from 2020 TAX RETURNS 2020 WAS A TOUGH YEAR - CERTAINLY MADE OUR TAXES LESS COMPLICATED
Date published: 2021-04-09
Rated 5 out of 5 by from Great Was easy and helpful. Quick to do. Would recommend this company.
Date published: 2021-04-09
Rated 4 out of 5 by from Most Reliable Return In the past, we have attempted and compared tax return software and learned TurboTax provides the most reliable returns. Unfortunately, this year's software had some problems with adding supporting numbers (Ctrl-I doesn't work most of the time. Had to reboot computer to get it to work again. Then it wouldn't update the field in the form until another restart of the program.) There are features that the IRS has removed that we didn't know about until this year, i.e. in 2018, tax preparation fees and software are no longer deductible which there was no notice of it for 2019.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 4066