TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Interface Much Improved-Taxes Almost Fun and Easy I had a call from TT about a problem I had texted, and the lady helped me find the info I was looking for and answered several other questions. Never had a call before. This was wonderful. A personal touch. Easier to maneuver through the various screens and to go back and forth between segments than previously. ONE PROBLEM: DIFFICULTY IN DELETING UNNEEDED DIVIDEND FORMS. I had to look under tools and find "delete forms," but some of my forms had the same name so I had to rename the forms I wanted to delete by typing in a defining number/letter. FOR EASY DELETION, CAN YOU PUT A TRASHCAN NEXT TO EACH DIV. FORM AS YOU DO FOR EACH CHARITABLE DONATION? Even though there is still scrolling, I found it less tedious to plow through the questions until I got to the one I needed to review. I printed the forms before I filed (just now), but I need to go back and check some forms AND save the returns to my computer. Last year, I had a terrible time with this. I hope this year it will be easier.
Date published: 2022-03-17
Rated 5 out of 5 by from Amazing service by Corey Corey was very helpful and the whole process was simple.
Date published: 2022-03-17
Rated 5 out of 5 by from enjoyed my first experience Ms.Joyce was amazing to work with she guided me and had patience. Thank You so Much
Date published: 2022-03-17
Rated 5 out of 5 by from Love the simplicity! Very intuitive and fun! I actually had a good time doing our taxes!
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent Software! Excellent tool for first time tax applicants! Thank you!
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax was great! Good communication with Megan my live expert and easy to complete
Date published: 2022-03-17
Rated 3 out of 5 by from mas o menos tengo dudas de la ayuda que me brindan cuando hago mis taxes
Date published: 2022-03-17
Rated 4 out of 5 by from turbo tax So easy even i can do it (if you have all the info needed) GO ADRIENNE Thank You The price I was first quoted and the price I paid was DOUBLE & did not show up until I was in to deep to change my mind & go elsewhere. Probably still cheaper & taxes are DONE:) The new way of the world.
Date published: 2022-03-17
Rated 4 out of 5 by from CD Much Better than Online but No Crypto The CD version is so much better than the online version. One can move around quickly (both forward and back) and get to a given topic. It's also easy to switch to forms and see what one's return looks like. The online version doesn't allow any of this. BUT, the CD version this year doesn't allow for any reporting of income or gains from crypto. This is a fatal flaw. Please correct for next year or I won't be able to use TurboTax.
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent Program I loved completing my taxes this year with Turbo Tax, easier than I expected. The on line help was great.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4066
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Interface Much Improved-Taxes Almost Fun and Easy I had a call from TT about a problem I had texted, and the lady helped me find the info I was looking for and answered several other questions. Never had a call before. This was wonderful. A personal touch. Easier to maneuver through the various screens and to go back and forth between segments than previously. ONE PROBLEM: DIFFICULTY IN DELETING UNNEEDED DIVIDEND FORMS. I had to look under tools and find "delete forms," but some of my forms had the same name so I had to rename the forms I wanted to delete by typing in a defining number/letter. FOR EASY DELETION, CAN YOU PUT A TRASHCAN NEXT TO EACH DIV. FORM AS YOU DO FOR EACH CHARITABLE DONATION? Even though there is still scrolling, I found it less tedious to plow through the questions until I got to the one I needed to review. I printed the forms before I filed (just now), but I need to go back and check some forms AND save the returns to my computer. Last year, I had a terrible time with this. I hope this year it will be easier.
Date published: 2022-03-17
Rated 5 out of 5 by from Amazing service by Corey Corey was very helpful and the whole process was simple.
Date published: 2022-03-17
Rated 5 out of 5 by from enjoyed my first experience Ms.Joyce was amazing to work with she guided me and had patience. Thank You so Much
Date published: 2022-03-17
Rated 5 out of 5 by from Love the simplicity! Very intuitive and fun! I actually had a good time doing our taxes!
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent Software! Excellent tool for first time tax applicants! Thank you!
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax was great! Good communication with Megan my live expert and easy to complete
Date published: 2022-03-17
Rated 3 out of 5 by from mas o menos tengo dudas de la ayuda que me brindan cuando hago mis taxes
Date published: 2022-03-17
Rated 4 out of 5 by from turbo tax So easy even i can do it (if you have all the info needed) GO ADRIENNE Thank You The price I was first quoted and the price I paid was DOUBLE & did not show up until I was in to deep to change my mind & go elsewhere. Probably still cheaper & taxes are DONE:) The new way of the world.
Date published: 2022-03-17
Rated 4 out of 5 by from CD Much Better than Online but No Crypto The CD version is so much better than the online version. One can move around quickly (both forward and back) and get to a given topic. It's also easy to switch to forms and see what one's return looks like. The online version doesn't allow any of this. BUT, the CD version this year doesn't allow for any reporting of income or gains from crypto. This is a fatal flaw. Please correct for next year or I won't be able to use TurboTax.
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent Program I loved completing my taxes this year with Turbo Tax, easier than I expected. The on line help was great.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4066