TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easier than expected The online help was excellent. For a person who is not tech savvy I wasn't sure about my ability to complete, but the help was just what I needed.
Date published: 2022-03-21
Rated 5 out of 5 by from It was great Nita was very helpful and prompt with everything I needed
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is super easy!! Quick, easy, and guides you through every step while providing additional info as needed
Date published: 2022-03-21
Rated 1 out of 5 by from Needs option to submit written bug reports A commercial package such as this that involves sensitive personal and financial information needs a readily available option to submit written bug reports. I contacted the phone-in support line and the support agent was unable to find a method to do this in the half-hour phone call. This should be available right in the program's menus. Failing that, it should be readily available on the TurboTax website.
Date published: 2022-03-21
Rated 5 out of 5 by from I love TurboTax! It is so fast and easy I love TurboTax, it was fast and easy! It Is truly an amazing and reliable way to do taxes, and the people who assist you are so kind!
Date published: 2022-03-21
Rated 3 out of 5 by from Isn't as simple as advertised Had to get a higher level of turbo tax be cause of a small land sale. Come to find out after filing, that I still have to mail in a 8453. Still dont' know if I need to send in sale documents since the explanation vague.
Date published: 2022-03-21
Rated 1 out of 5 by from TT gone downhill I gave the same info multiple times, correctly each time. i was asked to go back 6 or 7 times to correct or edit something that i had clearly already filled out. I think it was an attempt to get me to spend money on live help.
Date published: 2022-03-21
Rated 5 out of 5 by from muy bueno me gusta el sevicio gracias por todo el modo de trabajo que esta muy bueno
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo tax was great It took a little longer this year. I love how I was able to go back and recheck and reread to understand what I needed to enter.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is awesome My turbo tax guy was very helpful and patient, helped me to understand everything I didn't understand everything I didn't understand.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4061
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easier than expected The online help was excellent. For a person who is not tech savvy I wasn't sure about my ability to complete, but the help was just what I needed.
Date published: 2022-03-21
Rated 5 out of 5 by from It was great Nita was very helpful and prompt with everything I needed
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is super easy!! Quick, easy, and guides you through every step while providing additional info as needed
Date published: 2022-03-21
Rated 1 out of 5 by from Needs option to submit written bug reports A commercial package such as this that involves sensitive personal and financial information needs a readily available option to submit written bug reports. I contacted the phone-in support line and the support agent was unable to find a method to do this in the half-hour phone call. This should be available right in the program's menus. Failing that, it should be readily available on the TurboTax website.
Date published: 2022-03-21
Rated 5 out of 5 by from I love TurboTax! It is so fast and easy I love TurboTax, it was fast and easy! It Is truly an amazing and reliable way to do taxes, and the people who assist you are so kind!
Date published: 2022-03-21
Rated 3 out of 5 by from Isn't as simple as advertised Had to get a higher level of turbo tax be cause of a small land sale. Come to find out after filing, that I still have to mail in a 8453. Still dont' know if I need to send in sale documents since the explanation vague.
Date published: 2022-03-21
Rated 1 out of 5 by from TT gone downhill I gave the same info multiple times, correctly each time. i was asked to go back 6 or 7 times to correct or edit something that i had clearly already filled out. I think it was an attempt to get me to spend money on live help.
Date published: 2022-03-21
Rated 5 out of 5 by from muy bueno me gusta el sevicio gracias por todo el modo de trabajo que esta muy bueno
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo tax was great It took a little longer this year. I love how I was able to go back and recheck and reread to understand what I needed to enter.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is awesome My turbo tax guy was very helpful and patient, helped me to understand everything I didn't understand everything I didn't understand.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4061