TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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#1 best-selling tax software.

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Rated 4 out of 5 by from 2021 Nightmare I have used Turbo Tax for years with no issues. This year when I ran the review it came back with 9 errors. I'm not sure if the problem was with Turbo Tax or changes in the tax laws (or user error). It was in relationship to capital gains distribution (which we didn't have) and Disaster Relief (which we didn't take). After searching and seeing others had had the same issues, I combed back through the forms and found where I didn't check a couple necessary boxes. Would have been helpful if instead of allowing me to continue, I had gotten a red flag right then.
Date published: 2022-03-19
Rated 5 out of 5 by from simple great website with easy follow step by step guides
Date published: 2022-03-19
Rated 4 out of 5 by from TurboTax for normal peoplle TurboTax is very useful. My only complaint was that it was difficult to use credit card to pay for Audit support and MD state EFile
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax Rocks I've used Turbo Tax for many years and it has helped save time and money many years!
Date published: 2022-03-19
Rated 4 out of 5 by from Loyal user, could make couple improvements Although I took the standard deduction, TT should have informed me I could still take a gas donation deduction of $600 (married). I almost missed this but read about it on line so went back and made the correction. Also, since I know I will be taking the standard deduction, it should give me a one button to select the standard deduction. Some prompt like "If you know your itemized deductions will be less than the standard deduction of $ you can select standard deduction"
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is amazing I had anxiety about doing my taxes this year but turbo tax made it a pain free experience. My tax expert was amazing quick and efficient. I highly recommend turbo tax to everyone.
Date published: 2022-03-19
Rated 5 out of 5 by from Great product I have used Turbo Tax for many years with excellent results. Easy to use and navigate.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax - not as good as you used to be :-) I have used Turbo Tax CD for a lot of years. Never had issues until last year and this year. Lost my tax file this year, after a Turbo Tax update. Rather than risk losing it again with the CD, thought I would download. Had issues with that. A support specialist ended up sending me the download link in email. I had to re-enter all of my tax info. I wasn't real happy.
Date published: 2022-03-19
Rated 5 out of 5 by from Another successful tax year Tax professional was friendly and incredibly thorough.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is the way to go! I have been using Turbo Tax for many years and it never disappoints year after year.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4060
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2021 Nightmare I have used Turbo Tax for years with no issues. This year when I ran the review it came back with 9 errors. I'm not sure if the problem was with Turbo Tax or changes in the tax laws (or user error). It was in relationship to capital gains distribution (which we didn't have) and Disaster Relief (which we didn't take). After searching and seeing others had had the same issues, I combed back through the forms and found where I didn't check a couple necessary boxes. Would have been helpful if instead of allowing me to continue, I had gotten a red flag right then.
Date published: 2022-03-19
Rated 5 out of 5 by from simple great website with easy follow step by step guides
Date published: 2022-03-19
Rated 4 out of 5 by from TurboTax for normal peoplle TurboTax is very useful. My only complaint was that it was difficult to use credit card to pay for Audit support and MD state EFile
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax Rocks I've used Turbo Tax for many years and it has helped save time and money many years!
Date published: 2022-03-19
Rated 4 out of 5 by from Loyal user, could make couple improvements Although I took the standard deduction, TT should have informed me I could still take a gas donation deduction of $600 (married). I almost missed this but read about it on line so went back and made the correction. Also, since I know I will be taking the standard deduction, it should give me a one button to select the standard deduction. Some prompt like "If you know your itemized deductions will be less than the standard deduction of $ you can select standard deduction"
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is amazing I had anxiety about doing my taxes this year but turbo tax made it a pain free experience. My tax expert was amazing quick and efficient. I highly recommend turbo tax to everyone.
Date published: 2022-03-19
Rated 5 out of 5 by from Great product I have used Turbo Tax for many years with excellent results. Easy to use and navigate.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax - not as good as you used to be :-) I have used Turbo Tax CD for a lot of years. Never had issues until last year and this year. Lost my tax file this year, after a Turbo Tax update. Rather than risk losing it again with the CD, thought I would download. Had issues with that. A support specialist ended up sending me the download link in email. I had to re-enter all of my tax info. I wasn't real happy.
Date published: 2022-03-19
Rated 5 out of 5 by from Another successful tax year Tax professional was friendly and incredibly thorough.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is the way to go! I have been using Turbo Tax for many years and it never disappoints year after year.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4060