TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Nice to have help when overwhelmed Taxes aren't my thing, and our CPA was charging too much this year for me to file for us. So I went looking for something else and was going to file myself with Turbo Tax, but I quickly got overwhelmed. Then I found out about Live, and what a relief! Melissa was awesome! Nice to know this service exists.
Date published: 2022-03-21
Rated 2 out of 5 by from Turbo Tax sucks. I do not like repeated inquiries about upgrades. I hate those accursed cartoons.
Date published: 2022-03-21
Rated 5 out of 5 by from Awesome TurboTax is very easy to use and the people are super friendly and willing to help when you need.
Date published: 2022-03-21
Rated 5 out of 5 by from Great experience! The changes to the newest version of Turbo Tax Live for Self-Employed are great. The questionnaire is much easier to complete and the live help was extremely helpful.
Date published: 2022-03-21
Rated 4 out of 5 by from Live help very helpful Some forms are difficult to navigate and cannot see the forms where the information is being entered. Live help ws helpful in answering questions. I would recommend it to anyone who may have a different tax situation.
Date published: 2022-03-21
Rated 5 out of 5 by from Perfect Really did it faster then anything else but it only took me 5mins
Date published: 2022-03-21
Rated 1 out of 5 by from i hate turbo tax stop lobbying to keep taxes complicated, i hate paying you.
Date published: 2022-03-21
Rated 4 out of 5 by from Works good The federal and state were quite easy to do. The only problem if you mail in your state(mine in particular) there is not a lot of information. I had to go to the state website to get clarification on what forms to send in. It gave generic info, I was missing the instruction page after my state return which I had 1-5 but 6 gave the specific items needed to mail in.
Date published: 2022-03-21
Rated 3 out of 5 by from it was okay Okay part of my issue is my fault. When they asked if I received my 1095 C form I clicked yes and boy 3 hours later with help of their support ( which was very helpful) I was able to figure it out
Date published: 2022-03-21
Rated 5 out of 5 by from Will keep using Turbo Tax I have used Turbo Tax for years, no plan to change any time soon.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4059
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Nice to have help when overwhelmed Taxes aren't my thing, and our CPA was charging too much this year for me to file for us. So I went looking for something else and was going to file myself with Turbo Tax, but I quickly got overwhelmed. Then I found out about Live, and what a relief! Melissa was awesome! Nice to know this service exists.
Date published: 2022-03-21
Rated 2 out of 5 by from Turbo Tax sucks. I do not like repeated inquiries about upgrades. I hate those accursed cartoons.
Date published: 2022-03-21
Rated 5 out of 5 by from Awesome TurboTax is very easy to use and the people are super friendly and willing to help when you need.
Date published: 2022-03-21
Rated 5 out of 5 by from Great experience! The changes to the newest version of Turbo Tax Live for Self-Employed are great. The questionnaire is much easier to complete and the live help was extremely helpful.
Date published: 2022-03-21
Rated 4 out of 5 by from Live help very helpful Some forms are difficult to navigate and cannot see the forms where the information is being entered. Live help ws helpful in answering questions. I would recommend it to anyone who may have a different tax situation.
Date published: 2022-03-21
Rated 5 out of 5 by from Perfect Really did it faster then anything else but it only took me 5mins
Date published: 2022-03-21
Rated 1 out of 5 by from i hate turbo tax stop lobbying to keep taxes complicated, i hate paying you.
Date published: 2022-03-21
Rated 4 out of 5 by from Works good The federal and state were quite easy to do. The only problem if you mail in your state(mine in particular) there is not a lot of information. I had to go to the state website to get clarification on what forms to send in. It gave generic info, I was missing the instruction page after my state return which I had 1-5 but 6 gave the specific items needed to mail in.
Date published: 2022-03-21
Rated 3 out of 5 by from it was okay Okay part of my issue is my fault. When they asked if I received my 1095 C form I clicked yes and boy 3 hours later with help of their support ( which was very helpful) I was able to figure it out
Date published: 2022-03-21
Rated 5 out of 5 by from Will keep using Turbo Tax I have used Turbo Tax for years, no plan to change any time soon.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4059