TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax is awesome easy to navigate. it was a good experience for me.
Date published: 2023-02-25
Rated 1 out of 5 by from Did not walk me through My state return was rejected for "he return could not be processed for E-file due to missing information on Massachusetts Schedule C.". TurboTax states "To update your return Simply sign in to TurboTax and we'll walk you through making the updates you need, then help you re-file your updated return." but it didn't. I clicked wildly around for 30 minutes trying to figure out how to update my return so it'd be accepted - submitting two times more just for it to be rejected again. I feel TT is doing this to push you into buying the more expensive version for Live Help because I've never had this issue in past years despite having the same info on my Schedule C in years prior
Date published: 2023-02-25
Rated 3 out of 5 by from None To difficult and confusing without clear instructions
Date published: 2023-02-25
Rated 5 out of 5 by from So easy to use I have used turbo Tax for many years. I love that prior year info is carried forward to this year. I USE STEP BY STEP. SO EASY TO FOLLOW
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is awesom I did not need this service I figured it out all by myself
Date published: 2023-02-25
Rated 5 out of 5 by from Great. Great products, appropriate questions, helped me immensely to learn the process.
Date published: 2023-02-25
Rated 2 out of 5 by from Kept sending me back for errors to review Tax experts were of no help and hung up the phone on me.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax Rating Been using Turbo Tax for years. Very reliable. Thanks
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is awsome I thought it would be hard to do but it was simple to do.
Date published: 2023-02-25
Rated 5 out of 5 by from It was great and simple It was great and easy to do I'm happy with service
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 4057
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome easy to navigate. it was a good experience for me.
Date published: 2023-02-25
Rated 1 out of 5 by from Did not walk me through My state return was rejected for "he return could not be processed for E-file due to missing information on Massachusetts Schedule C.". TurboTax states "To update your return Simply sign in to TurboTax and we'll walk you through making the updates you need, then help you re-file your updated return." but it didn't. I clicked wildly around for 30 minutes trying to figure out how to update my return so it'd be accepted - submitting two times more just for it to be rejected again. I feel TT is doing this to push you into buying the more expensive version for Live Help because I've never had this issue in past years despite having the same info on my Schedule C in years prior
Date published: 2023-02-25
Rated 3 out of 5 by from None To difficult and confusing without clear instructions
Date published: 2023-02-25
Rated 5 out of 5 by from So easy to use I have used turbo Tax for many years. I love that prior year info is carried forward to this year. I USE STEP BY STEP. SO EASY TO FOLLOW
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is awesom I did not need this service I figured it out all by myself
Date published: 2023-02-25
Rated 5 out of 5 by from Great. Great products, appropriate questions, helped me immensely to learn the process.
Date published: 2023-02-25
Rated 2 out of 5 by from Kept sending me back for errors to review Tax experts were of no help and hung up the phone on me.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax Rating Been using Turbo Tax for years. Very reliable. Thanks
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is awsome I thought it would be hard to do but it was simple to do.
Date published: 2023-02-25
Rated 5 out of 5 by from It was great and simple It was great and easy to do I'm happy with service
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 4057