TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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#1 best-selling tax software.

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Rated 4 out of 5 by from Excellent It was a challenge, but everything worked out. My only complaint was that I could not find out how to attach a document, which was required by my state.
Date published: 2022-03-21
Rated 5 out of 5 by from Super Easy To Use Turbo Tax makes filing taxes so easy and quick to do. Love.
Date published: 2022-03-21
Rated 1 out of 5 by from Turbo Tax has aweful customer service Turbo Tax struggled to implement Form 1116 and Form 1116, Schedule B for the 2021 Tax Year. my first Fed e-file was rejected by the IRS because of a Turbo Tax error on Form 1116. In addition, Turbo Tax charged me $25 for the MN State e-file, but after taking my $$$ reported that my MN State return could be e-filed due to an entry on Schedule M15 Line 22. That entry existed before Turbo Tax took my money. When I called Turbo Tax for a refund I was told I needed to fill out a refund request. Which I did. I still haven't received the refund and heard nothing back from Turbo Tax.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is awesome turbo tax is awesome. Lets of help and support. Would recommend.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax Works It works, asks the right questions; it seems like some are duplicates.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy and fast Prompts are easy to understand and the process was quick. Recommendation to have all your tax docs handy before starting
Date published: 2022-03-21
Rated 1 out of 5 by from Don't Reccomend I am a student using turbotax and I had to use Premier for some reason (?) which ended up costing me my entire return. Also, I paid money for Premier and couldn't even chat with someone live. Horrible experience, do not recommend if you are a student.
Date published: 2022-03-21
Rated 5 out of 5 by from Makes one an expert I have been using Turbo Tax for several years. It always amazes me how simple it makes the process. Every step is set for ease. I would prefer, however, that when it come to entering financial, or, annuity data, the first option not be to go to the institution, etc. This requires extra time in my estimation. That aside, the step-by-step instructions make the process easy. I had to take a pause after I started this year because of delays in getting some of the K-1 forms. But, everything was set to continue once I did. I would recommend this system to anyone.
Date published: 2022-03-21
Rated 5 out of 5 by from turbo tax is great easy to use. expert was a great help. will use again
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is great Matt did a great job. It took the burden off of me.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4056
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent It was a challenge, but everything worked out. My only complaint was that I could not find out how to attach a document, which was required by my state.
Date published: 2022-03-21
Rated 5 out of 5 by from Super Easy To Use Turbo Tax makes filing taxes so easy and quick to do. Love.
Date published: 2022-03-21
Rated 1 out of 5 by from Turbo Tax has aweful customer service Turbo Tax struggled to implement Form 1116 and Form 1116, Schedule B for the 2021 Tax Year. my first Fed e-file was rejected by the IRS because of a Turbo Tax error on Form 1116. In addition, Turbo Tax charged me $25 for the MN State e-file, but after taking my $$$ reported that my MN State return could be e-filed due to an entry on Schedule M15 Line 22. That entry existed before Turbo Tax took my money. When I called Turbo Tax for a refund I was told I needed to fill out a refund request. Which I did. I still haven't received the refund and heard nothing back from Turbo Tax.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is awesome turbo tax is awesome. Lets of help and support. Would recommend.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax Works It works, asks the right questions; it seems like some are duplicates.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy and fast Prompts are easy to understand and the process was quick. Recommendation to have all your tax docs handy before starting
Date published: 2022-03-21
Rated 1 out of 5 by from Don't Reccomend I am a student using turbotax and I had to use Premier for some reason (?) which ended up costing me my entire return. Also, I paid money for Premier and couldn't even chat with someone live. Horrible experience, do not recommend if you are a student.
Date published: 2022-03-21
Rated 5 out of 5 by from Makes one an expert I have been using Turbo Tax for several years. It always amazes me how simple it makes the process. Every step is set for ease. I would prefer, however, that when it come to entering financial, or, annuity data, the first option not be to go to the institution, etc. This requires extra time in my estimation. That aside, the step-by-step instructions make the process easy. I had to take a pause after I started this year because of delays in getting some of the K-1 forms. But, everything was set to continue once I did. I would recommend this system to anyone.
Date published: 2022-03-21
Rated 5 out of 5 by from turbo tax is great easy to use. expert was a great help. will use again
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is great Matt did a great job. It took the burden off of me.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4056