TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
TomBremen from
TurboTax is only OK
Its extremely slow and difficult to navigate backwards.
Date published: 2023-04-07
Rated 3 out of 5 by
RiskmanNC from
TurboTax for 2022 repeatedly had issues loading
The 2022 version of TurboTax consistently gave me problems loading especially after updating. The program ran very slowly even when all other programs were closed. No other programs on my computer had this issue. Previous year's versions never had this problem. This slowed the tax preparation process down substantially. There was also a problem with the program identifying a successful from a financial institution. The program reported that there was no information downloaded, but in fact it downloaded TWICE inflating the information. It needed to be manually vetted to remove the error. TurboTax reported everything as error free, which was NOT accurate.I have bee using this program for years and this is by far the worse version I ever used. I'm not sure why, but it almost appears as the programming process has changed, with much poorer quality assurance.
Date published: 2023-04-07
Rated 5 out of 5 by
alexisranea from
very efficient
very helpful step by step process for beginners or people who just aren't good at taxes lol
Date published: 2023-04-07
Rated 5 out of 5 by
Sephiro from
Turbo Tax is fast and easy!!!
Turbo tax walks you step by step. The free edition saved me money :)
Date published: 2023-04-07
Rated 5 out of 5 by
BaltoC from
My go-to tax software
I will never use another software again. TurboTax is straightforward and makes filing easyyy
Date published: 2023-04-07
Rated 5 out of 5 by
Yabusin from
Turbo Tax is very good.
Support is great. Just one or two tax assistants giving the wrong info or not that helpful. Tyra was great and helped me out to understand concerning questions and gave me a lot of support. Would like to have her for next year.
Date published: 2023-04-07
Rated 5 out of 5 by
Daring Phoenix from
Taxes made simple
Easy to use and understand throughout the whole process.
Date published: 2023-04-07
Rated 5 out of 5 by
Aaron the problem solver from
Very Good!
Problem solved on phone to remove cookies and was able to file.
Date published: 2023-04-07
Rated 5 out of 5 by
Paulie in Arkansas from
Good Experience and very professional people.
Easy navigation and clear instructions. I have used a few other tax software products and I will be sticking with turbotax!
Date published: 2023-04-07
Rated 2 out of 5 by
Dumski23 from
Super Annoying
More and more ads and trying to upsell, then i had to reenter w2 info twice after uploading info.
All TurboTax® Offerings Reviews - Page 4053
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
TomBremen from
TurboTax is only OK
Its extremely slow and difficult to navigate backwards.
Date published: 2023-04-07
Rated 3 out of 5 by
RiskmanNC from
TurboTax for 2022 repeatedly had issues loading
The 2022 version of TurboTax consistently gave me problems loading especially after updating. The program ran very slowly even when all other programs were closed. No other programs on my computer had this issue. Previous year's versions never had this problem. This slowed the tax preparation process down substantially. There was also a problem with the program identifying a successful from a financial institution. The program reported that there was no information downloaded, but in fact it downloaded TWICE inflating the information. It needed to be manually vetted to remove the error. TurboTax reported everything as error free, which was NOT accurate.I have bee using this program for years and this is by far the worse version I ever used. I'm not sure why, but it almost appears as the programming process has changed, with much poorer quality assurance.
Date published: 2023-04-07
Rated 5 out of 5 by
alexisranea from
very efficient
very helpful step by step process for beginners or people who just aren't good at taxes lol
Date published: 2023-04-07
Rated 5 out of 5 by
Sephiro from
Turbo Tax is fast and easy!!!
Turbo tax walks you step by step. The free edition saved me money :)
Date published: 2023-04-07
Rated 5 out of 5 by
BaltoC from
My go-to tax software
I will never use another software again. TurboTax is straightforward and makes filing easyyy
Date published: 2023-04-07
Rated 5 out of 5 by
Yabusin from
Turbo Tax is very good.
Support is great. Just one or two tax assistants giving the wrong info or not that helpful. Tyra was great and helped me out to understand concerning questions and gave me a lot of support. Would like to have her for next year.
Date published: 2023-04-07
Rated 5 out of 5 by
Daring Phoenix from
Taxes made simple
Easy to use and understand throughout the whole process.
Date published: 2023-04-07
Rated 5 out of 5 by
Aaron the problem solver from
Very Good!
Problem solved on phone to remove cookies and was able to file.
Date published: 2023-04-07
Rated 5 out of 5 by
Paulie in Arkansas from
Good Experience and very professional people.
Easy navigation and clear instructions. I have used a few other tax software products and I will be sticking with turbotax!
Date published: 2023-04-07
Rated 2 out of 5 by
Dumski23 from
Super Annoying
More and more ads and trying to upsell, then i had to reenter w2 info twice after uploading info.
All TurboTax® Offerings Reviews - Page 4053
Date published: 2023-04-07