TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from TurboTax is only OK Its extremely slow and difficult to navigate backwards.
Date published: 2023-04-07
Rated 3 out of 5 by from TurboTax for 2022 repeatedly had issues loading The 2022 version of TurboTax consistently gave me problems loading especially after updating. The program ran very slowly even when all other programs were closed. No other programs on my computer had this issue. Previous year's versions never had this problem. This slowed the tax preparation process down substantially. There was also a problem with the program identifying a successful from a financial institution. The program reported that there was no information downloaded, but in fact it downloaded TWICE inflating the information. It needed to be manually vetted to remove the error. TurboTax reported everything as error free, which was NOT accurate.I have bee using this program for years and this is by far the worse version I ever used. I'm not sure why, but it almost appears as the programming process has changed, with much poorer quality assurance.
Date published: 2023-04-07
Rated 5 out of 5 by from very efficient very helpful step by step process for beginners or people who just aren't good at taxes lol
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is fast and easy!!! Turbo tax walks you step by step. The free edition saved me money :)
Date published: 2023-04-07
Rated 5 out of 5 by from My go-to tax software I will never use another software again. TurboTax is straightforward and makes filing easyyy
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is very good. Support is great. Just one or two tax assistants giving the wrong info or not that helpful. Tyra was great and helped me out to understand concerning questions and gave me a lot of support. Would like to have her for next year.
Date published: 2023-04-07
Rated 5 out of 5 by from Taxes made simple Easy to use and understand throughout the whole process.
Date published: 2023-04-07
Rated 5 out of 5 by from Very Good! Problem solved on phone to remove cookies and was able to file.
Date published: 2023-04-07
Rated 5 out of 5 by from Good Experience and very professional people. Easy navigation and clear instructions. I have used a few other tax software products and I will be sticking with turbotax!
Date published: 2023-04-07
Rated 2 out of 5 by from Super Annoying More and more ads and trying to upsell, then i had to reenter w2 info twice after uploading info.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4053
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax is only OK Its extremely slow and difficult to navigate backwards.
Date published: 2023-04-07
Rated 3 out of 5 by from TurboTax for 2022 repeatedly had issues loading The 2022 version of TurboTax consistently gave me problems loading especially after updating. The program ran very slowly even when all other programs were closed. No other programs on my computer had this issue. Previous year's versions never had this problem. This slowed the tax preparation process down substantially. There was also a problem with the program identifying a successful from a financial institution. The program reported that there was no information downloaded, but in fact it downloaded TWICE inflating the information. It needed to be manually vetted to remove the error. TurboTax reported everything as error free, which was NOT accurate.I have bee using this program for years and this is by far the worse version I ever used. I'm not sure why, but it almost appears as the programming process has changed, with much poorer quality assurance.
Date published: 2023-04-07
Rated 5 out of 5 by from very efficient very helpful step by step process for beginners or people who just aren't good at taxes lol
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is fast and easy!!! Turbo tax walks you step by step. The free edition saved me money :)
Date published: 2023-04-07
Rated 5 out of 5 by from My go-to tax software I will never use another software again. TurboTax is straightforward and makes filing easyyy
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is very good. Support is great. Just one or two tax assistants giving the wrong info or not that helpful. Tyra was great and helped me out to understand concerning questions and gave me a lot of support. Would like to have her for next year.
Date published: 2023-04-07
Rated 5 out of 5 by from Taxes made simple Easy to use and understand throughout the whole process.
Date published: 2023-04-07
Rated 5 out of 5 by from Very Good! Problem solved on phone to remove cookies and was able to file.
Date published: 2023-04-07
Rated 5 out of 5 by from Good Experience and very professional people. Easy navigation and clear instructions. I have used a few other tax software products and I will be sticking with turbotax!
Date published: 2023-04-07
Rated 2 out of 5 by from Super Annoying More and more ads and trying to upsell, then i had to reenter w2 info twice after uploading info.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4053