TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Client Service is Non-Existent One of the forms for the state return was not filling with values correctly. The state rejected the E-Filing. There is no means of speaking to a Turbo-Tax representative on the phone to report the bug and get meaningful guidance on how to fix the situation.
Date published: 2021-03-19
Rated 5 out of 5 by from LOVE TurboTax I've used TurboTax for a few years now and it's so easy...question options on specific taxable/non-taxable lines are great and the explanations are simple and to the point.
Date published: 2021-03-19
Rated 5 out of 5 by from ANOTHER EASY PEASY RETUNR FILED MY FOURTH YEAR OF HASSLE FREE, AND FREE OF CHARGE TAX PREP.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax worked great Easy to follow directions and very helpful expert help at the end.
Date published: 2021-03-19
Rated 4 out of 5 by from Makes Filing Taxes So Much Easier!! I filed my taxes for the first time this year and TurboTax made it incredibly easy to do so!
Date published: 2021-03-19
Rated 5 out of 5 by from great experience I used the chat with expert, Lora and she was Amazing. Understood my confusion and called and walked me through all the steps.
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo tax review Took too long and this review is even longerXxxxxxx
Date published: 2021-03-19
Rated 1 out of 5 by from Terrible customer service line Tried calling, cant get person. CHarged for state return $25.00 which was suppose to be included in deluxe package.
Date published: 2021-03-19
Rated 5 out of 5 by from Great and Helpful Experience Ease of filing, It helped me keep my documents in order and organized, and when I had a dilemma I got quick response, and immediate knowledgeable help from CPA Jesus. Thank you so much
Date published: 2021-03-19
Rated 5 out of 5 by from Great! Turbotax was easy to use and answered all the questions I had.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 4052
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Client Service is Non-Existent One of the forms for the state return was not filling with values correctly. The state rejected the E-Filing. There is no means of speaking to a Turbo-Tax representative on the phone to report the bug and get meaningful guidance on how to fix the situation.
Date published: 2021-03-19
Rated 5 out of 5 by from LOVE TurboTax I've used TurboTax for a few years now and it's so easy...question options on specific taxable/non-taxable lines are great and the explanations are simple and to the point.
Date published: 2021-03-19
Rated 5 out of 5 by from ANOTHER EASY PEASY RETUNR FILED MY FOURTH YEAR OF HASSLE FREE, AND FREE OF CHARGE TAX PREP.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax worked great Easy to follow directions and very helpful expert help at the end.
Date published: 2021-03-19
Rated 4 out of 5 by from Makes Filing Taxes So Much Easier!! I filed my taxes for the first time this year and TurboTax made it incredibly easy to do so!
Date published: 2021-03-19
Rated 5 out of 5 by from great experience I used the chat with expert, Lora and she was Amazing. Understood my confusion and called and walked me through all the steps.
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo tax review Took too long and this review is even longerXxxxxxx
Date published: 2021-03-19
Rated 1 out of 5 by from Terrible customer service line Tried calling, cant get person. CHarged for state return $25.00 which was suppose to be included in deluxe package.
Date published: 2021-03-19
Rated 5 out of 5 by from Great and Helpful Experience Ease of filing, It helped me keep my documents in order and organized, and when I had a dilemma I got quick response, and immediate knowledgeable help from CPA Jesus. Thank you so much
Date published: 2021-03-19
Rated 5 out of 5 by from Great! Turbotax was easy to use and answered all the questions I had.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 4052